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San Jose Marriott

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San Jose Marriott
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922 Reviews from our TripAdvisor Community

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Showing 892: English reviews
Los Gatos, California
Reviewed 13 September 2015

The Marriott is just across the street from the California Theater, home of Opera San Jose, Symphony Silicon Valley, and the Cinquest Film Festival. Close by are the Tech Museum, San Jose Art Museum, City National Civic Theater, and the SOFA district. I recently took a trip to San Jose to attend the opera, so the Marriott seemed the logical...

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1Thank DigitalRabbit
Mark S, Guest Relations Manager at San Jose Marriott, responded to this review

Reading wonderful reviews like yours truly makes our day, thank you so much for sharing your experience with us! We are so pleased that you were able to conveniently explore the variety of cultural attractions in San Jose due to our prime location and that you thoroughly enjoyed our spacious, clean guest rooms. It delights us that you also enjoyed...

North Canton, Ohio, United States
Reviewed 12 September 2015 via mobile

The room was clean and big enough. There was a strange noise in the bathroom, sort of like water running constantly, so that was a bit annoying. The breakfast at Arcadia was pretty terrible. The eggs were so dry I couldn't even eat them, and I prefer my eggs on the drier side. The pancakes were strange and not good,...

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2Thank JenBlem
Mark S, Guest Relations Manager at San Jose Marriott, responded to this review

Thank you for taking the time out of your day to share your experience with us! We are disappointed to learn that your time here was not the kind of stay we strive to provide all our guests, we truly appreciate your feedback regarding the noise disruptions from the bathroom and our food at Arcadia. As always, we are more...

Southampton, United Kingdom
Reviewed 10 September 2015

This is where the 49ers stay when they are in town for a game. Lots of hotels locally - chose this one! Stayed for 2 nights - perfect pool area for adults and kids - good restaurant and the service was amazing - expedia messed up our booking and on arrival we were immediately moved to a better room overlooking...

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Thank 148stu
Mark S, Guest Relations Manager at San Jose Marriott, responded to this review

Thank you so much for your kind remarks, we are so happy to hear that you thoroughly enjoyed your time here with us and that you were able to truly relax at our pool & restaurant. Nothing makes us happier than knowing that you experienced exceptional customer service from our team and that you had such a wonderful time with...

Los Angeles, California
Reviewed 9 September 2015

I stayed here every year for convenience, next to the convention center and great places to eat and enjoy the evening, love their warmed swimming pool, but what really made a difference this time, was the service. When I checked in the person who helped me made a mistake and my credit card was charged a large amount, not expected...

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2Thank Leticia G
Mark S, Guest Relations Manager at San Jose Marriott, responded to this review

Thank you so much for taking the time to share your experience with us, we are so excited that you truly enjoyed a 5-star stay during your time in San Jose! We are so pleased to learn that you not only enjoyed our convenient location in the city, but that you also were able to relax in our heated pool....

Reviewed 6 September 2015 via mobile

Stayed here a few nites attending the comic con next door at the san josr convention center. First. Its literally next door to the conventioncenter! 2. Parking is ok at the convention center(hotel only had valet) 3. Staff at hotel were super nice. 4. Hotel was clean and quiet and comfortable. My only negatives would be the construction going on...

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Thank Xlcior
Mark S, Guest Relations Manager at San Jose Marriott, responded to this review

We are so happy to be the hosts of your family vacation and we are so happy to hear that you had a pleasant, comfortable stay with us! It delights us to know that our prime location was of great convenience to you during your exploration of the city and that our team treated you with nothing short of exceptional...

San DIego
Reviewed 3 September 2015

It had been about 10 years since I last stayed at this property, so I was interested to see how time had treated it. I needn't have worried. The hotel is being renovated, so everything from the rooms to the common areas are getting a shiny new redo. My newly renovated room was on the 22nd floor and featured a...

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Thank SanDIegoCaliGal
Mark S, Guest Relations Manager at San Jose Marriott, responded to this review

We are so happy to welcome you back to San Jose after 10 years and thank you so much for choosing us as your hosts again. We are delighted that you not only enjoyed a renovated guest room with an excellent view, but you were able to try out our room service breakfast during your time here. If you have...

Camptonville, California
Reviewed 30 August 2015 via mobile

This was my second stay here and I wish I could go more often! The hotel service/staff are amazing from valet parking to check in, housekeeping and room service! Very friendly, always helpful! My room was very nice with a super comfy bed and pillows. And quiet, too. I love their soaps and shampoos.... They smell so nice! I had...

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Thank ckinne11
Mark S, Guest Relations Manager at San Jose Marriott, responded to this review

We are so happy to welcome you back to San Jose and it was truly our pleasure to provide you with an exceptional, unforgettable stay. It delights us to know that you enjoyed amazing customer service from our team throughout your time here and that you were pleased with the amenities in our guest rooms. Nothing makes us more excited...

Scottsdale, Arizona
Reviewed 28 August 2015 via mobile

My 3 day stay started with a 28 minute wait at reception at 4PM when no other guests were present. Apparently my room was ready but not inspected and no one could be found to inspect it. Since I had an appointment at 5PM, at the 28 minute mark at reception, I caved and asked for any available room, not...

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Thank gbanucci
Mark S, Guest Relations Manager at San Jose Marriott, responded to this review

Thank you for your candid assessment. Please accept our wholehearted apologies for the delay at check-in, interruption and lack of working phone. We fell short of both your expectations and ours. We are addressing your feedback internally and appreciate you taking the time to review us. We hope you will give us an opportunity to deliver a brilliant stay during...

Los Angeles, California, United States
Reviewed 27 August 2015

I am more a fan of Boutique hotels, but for a chain hotel this was a good option. Rooms were the standard fair, nothing fancy. Beds were average. The bathroom left a little to be desired, I am not a fan of the plastic tub/shower insert. Room service breakfast came on time and was as expected. The rates were pretty...

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1Thank AdventureTravelerEM
Mark S, Guest Relations Manager at San Jose Marriott, responded to this review

Thank you for taking the time to share your review. We appreciate your recognition of our quality and timely room service. While we understand the current rooms did not meet your expectations, we are hard at work on renovations due to be completed in late September. On your next trip to San Jose, we hope that you will allow us...

Boston, Massachusetts
Reviewed 19 August 2015

When booking this hotel a couple of weeks ago, I was informed of the renovations being done at the hotel. We didn't see any sign of this; they did their best to not inconvenience their guests. The room was large, what you would expect from a Marriott. The staff were extremely friendly and helpful. The location is perfect for exploring...

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Thank MA250
Mark S, Guest Relations Manager at San Jose Marriott, responded to this review

Thank you so much for your kind words and positive review, we are so pleased that you had a pleasant, comfortable stay with us! We cannot wait to unveil the results of our renovations in late September and are so glad you did not experience any noise disruptions. It delights us that our team treated you with exceptional customer service...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about San Jose Marriott

Address: 301 South Market Street, San Jose, CA 95113
Region: United States > California > San Jose
Price Range: $240 - $830 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — San Jose Marriott 4*
Number of rooms: 506
Reservation Options:
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Also Known As:
San Jose Marriott Hotel San Jose
Marriott San Jose
Hotel Style:
#2 Luxury Hotel in San Jose
#3 Green Hotel in San Jose
#4 Business Hotel in San Jose
#9 Romantic Hotel in San Jose
#11 Family Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from San Jose Marriott staff and other travellers.
13 questions
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Roseville, California
2 months ago
Issaquah, Washington
over a year ago

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Questions? Get answers from San Jose Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good views on higher floors; we were on 14th.”
DonaldYokum, 23 Apr 2017 | Read review
“There are great views facing southwest above the 5th floor.”
  • View from 1417
botbuilder2000, 16 Apr 2017 | Read review
“Corner room, high floors for best views”
921racheleg, 18 Mar 2017 | Read review
“Corner room on a high floor”
czmdivenut, 11 Mar 2017 | Read review
“corner junior suites”
angupema, 28 Feb 2017 | Read review
5 of 5