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Hampton Inn & Suites San Jose

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Hampton Inn & Suites San Jose
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484 Reviews from our TripAdvisor Community

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Showing 479: English reviews
Anderson, United States
Reviewed 5 April 2016

we will always seek out Hampton Inn locations whenever we travel. The staff, from the manager, desk staff, house keeping were helpful and respectful. We enjoyed our stay and plan to stay in San Jose again next year.

Review collected in partnership with Hampton
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Helpful?
Thank Wayne R
Clovis, California
Reviewed 5 April 2016

The staff is so helpful and professional. The rooms, beds and pillows were comfortable, upgraded TV, plush towels. Breakfast was great and was opened longer. Also close to shops and eaterys. love it and I will be back!

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Thank 7nana1951
hamptoninnandsuitess, Webmaster at Hampton Inn & Suites San Jose, responded to this review

Dear Guest, Thanks for your kind comments. I’m so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I’m glad we could satisfy you, as we do so many others each day. Thanks...

McAllen, Texas
Reviewed 4 April 2016

I was totally surprised at such a safe, clean and wonderful service I had here. My conference was located downtown-San Jose Convention Center- $2.00 bus ride to and fro-$13 cab ride. Either way I loved it. Breakfast always satisfied and so did the Manager's reception. I prolonged my stay to the weekend......took the bus to the Caltrain ($2) and rode...

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Helpful?
Thank Rubester1472
hamptoninnandsuitess, Webmaster at Hampton Inn & Suites San Jose, responded to this review

Dear Guest, Thanks for your kind comments. I’m pleased that we provided an experience that met your needs and exceeded your expectations. When your travels bring you to this area again, we’ll always be here for you with a great experience and clean, comfortable, affordable rooms. Sincerely, Hotel Manager

Woodland, United States
Reviewed 2 April 2016

We love the location and service at this hotel. Convenient to downtown with plenty of services in the immediate vicinity of the hotel.While it may not offer picturesque views, it is quiet and private. We stay here approximately 2-3 times a year. Always have a good experience.

Review collected in partnership with Hampton
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Thank Jeff O
hamptoninnandsuitess, Webmaster at Hampton Inn & Suites San Jose, responded to this review

Dear Guest, Thanks for the kind words about our clean, comfortable and well-located hotel. I’m very pleased that we met your needs in all ways. I hope you will tell others about our accommodating property and that you can come to stay with us again soon. It will be our pleasure to serve you again and again. Sincerely, Hotel Manager

Sunnyvale, California
Reviewed 31 March 2016 via mobile

I stayed here for a business trip for 4 nights. The hotel staff was extremely helpful and always went above and beyond to get what we needed. The beds were very comfortable and rooms large. The breakfast changed their hot items every day which was nice. The only negative was that we originally reserved a larger room, but due to...

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Helpful?
Thank ny12ny
hamptoninnandsuitess, Webmaster at Hampton Inn & Suites San Jose, responded to this review

Dear Guest, Thank you for your comments. I always love to hear stories of our staff making a positive impression on our guests, as we take a lot of pride in treating guests like we would all love to be treated ourselves. I’m sorry to hear your promised room wasn’t available, and thank you for being understanding and accepting our...

Corona, California
Reviewed 31 March 2016

If you do not have a problem with a marijuana collective next to your hotel and the clientele it brings in, don't read this. If you're bringing your children, however, be aware there is a marijuana collective next door and there were some shady folks walking around the parking lot at night. Other than that, the hotel was clean and...

Review collected in partnership with Hampton
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Thank christopherbN9060VL
hamptoninnandsuitess, Webmaster at Hampton Inn & Suites San Jose, responded to this review

Dear Guest, Thank you for taking the time to comment. It’s very disappointing for me to hear that your experience at our hotel was so upsetting. I completely understand how you feel. I will be observing our surrounding area to see if I can find what you are referring to and will report it to authorities if I do confirm...

Paso Robles, California
Reviewed 31 March 2016

my poor nephew had to put the sofa cushions on the mattress in order to sleep because of the coils poking him in the back. I would have given the hotel 5 stars (for what it is) if the mattress was even decent. This need to be dealt with by the hotel ASAP!

Review collected in partnership with Hampton
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Thank 336sherid
hamptoninnandsuitess, Webmaster at Hampton Inn & Suites San Jose, responded to this review

Dear Guest, Thank you for your comments. I’m terribly sorry to hear that your nephew had such an unpleasant experience with the coils of his mattress. If such a thing ever happens again, please call the front desk staff and we can come with a roll-away. We would love to have ensured that you all had a comfortable bed to...

Colorado Springs, United States
Reviewed 30 March 2016

Wonderfull hotel, but be sure to keep an eye on your credit card as they have issues billing things correctly. Had to repeatedly speak to the general manager to get billing problems fixed as general staff have no access to that part of the system.

Review collected in partnership with Hampton
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Thank David E
hamptoninnandsuitess, Webmaster at Hampton Inn & Suites San Jose, responded to this review

Dear Guest, Thank you for your kind words, and I’m really sorry to hear of the difficulties you experienced with our billing system. I know how frustrating things like that can be, and it’s unacceptable to me that you had to put up with so many problems. I will personally follow-up and make sure all problems with billing are ironed...

Bentonville, Arkansas
Reviewed 28 March 2016

The hotel is average and you can hear airplane noise. There is earplugs in the room in case you want to use them. The hotel is older and you can tell that. The staff was friendly but the hotel seemed a little shady.

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Thank Stephanie L
hamptoninnandsuitess, Webmaster at Hampton Inn & Suites San Jose, responded to this review

Dear Guest, Thank you for your comments. I am sorry to hear that you didn’t have a pleasant experience at our hotel. We do strive to make every guest’s experience and excellent one and clearly this was not the case for you. We will review your comments and use them to improve, as we are in a process of continuous...

Los Angeles, United States
Reviewed 28 March 2016

As a member Hhonor club of Hampton Inn, I like to stay at all Hampton Inn knowing that their service could be described in few words friendly staffs, good service, nice, clean and quiet place to relax.

Review collected in partnership with Hampton
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Thank Wes D

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
If you're looking for a hotel in San Jose where you can relax and unwind, you've come to the right place: the Hampton Inn & Suites® - San Jose, CA. We're conveniently located less than 5 miles from downtown San Jose, the SJ Convention Center and (SJC)San Jose Airport. Plus, we're close to great local attractions like Great America amusement park, Raging Waters Waterpark, the Winchester Mystery House, and Santana Row Shopping District. You'll find it all just minutes from our comfortable San Jose hotel... Stop by and see what we have to offer! We love having you here. ... more   less 

Additional Information about Hampton Inn & Suites San Jose

Address: 55 Old Tully Rd, San Jose, CA 95111-1910
Region: United States > California > San Jose
Price Range: $250 - $454 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites San Jose 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Hampton Inn And Suites San Jose Hotel San Jose
Hampton Inn San Jose
San Jose Hampton Inn
Hotel Style:
#3 Family Hotel in San Jose
#7 Business Hotel in San Jose
#10 Romantic Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites San Jose staff and other travellers.
3 questions
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Kailua-Kona, Hawaii
8 months ago
Denver, Colorado
over a year ago

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Questions? Get answers from Hampton Inn & Suites San Jose staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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 of 5 bubbles bryanh682, 17 Oct 2016 | Read review
“Unless you want a view of a junkyard, or the back of supermarket, choose a room facing the parking lot.”
 of 5 bubbles hotelreviewer333, 12 Oct 2016 | Read review
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 of 5 bubbles Orcas_Island_Steve, 25 Sep 2016 | Read review
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