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I have traveled for business for many years and had the misfortune of being stuck at this hotel for ~ 6 months. The extreme depth of the rudeness, lack of professionalism, poor service and absence of basic amenities is indescribable. There was no outside lighting...More
1 Thank BIKE0202
Response from Manager_11525, Manager at Extended Stay America - San Jose - Edenvale - South
I appreciate you bringing your experience to our attention. I sincerely apologize that you had a poor experience at our hotel. To uphold our company's high standards, we have installed new LED lights to better lit the property's safety moving forward. Our team is committed...More
manager, please do something about the smell in the hallway. i spent the week wishing i was staying next door at the marriott residence inn. at least it was close to the freeway and supermarket. you get what you pay for.
Stayed there for three nights and all three nights I had to listen to my neighbors staying up until 2-3 AM - first talking then arguing as the "night" wore on. Calling the front desk did nothing. So the next time I stay there (if...More
Let me start by saying that I was not going to write a review because it was so bad. I sent the following e-mail to ESA corporate and the response was "Thank you for your input." Since they don't seem to care, I thought I'd...More
This place is a dump. The staff are not helpful and slovenly. What they call a grab and go breakfast is a joke. How about instant oatmeal, somehow to be made without water, spoon or a bowl and no milk! 2 apples, and a few...More
US$126 - US$185 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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