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BEST WESTERN Lanai Garden Inn & Suites

Hotels.comUS$150*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
US$150*
US$150*
US$150*
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BEST WESTERN Lanai Garden Inn & Suites
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183 Reviews from our TripAdvisor Community

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Showing 179: English reviews
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Modesto, California
Reviewed 2 weeks ago

The staff was very kind. The problems were that when opening the microwave on our first night we going ab old McDonald's hashbrown. The pool was very small and the gate open caked every time it closed with no way to open it unless someone else was inside to let you in. The room smelled like smoke. The two beds...

Review collected in partnership with Best Western
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Helpful?
Thank 522gilliana
lanaigm, Manager at BEST WESTERN Lanai Garden Inn & Suites, responded to this review

I apologized about these issues. We will ensure this problem will be fix on your next stay.

La Honda, California
HOTEL’S FAVOURITE REVIEW
Reviewed 24 February 2017

It started raining again at night just as I returned to San Jose. The private road to my house had been covered with a tree/rock/mud slide so I looked for a motel to stay that would be near where I had an appointment on Zanker Rd the following day, but that would be close to 101 where I would be...

Review collected in partnership with Best Western
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Helpful?
Thank Vicky B
About Hotel's Favourite Review
lanaigm, Manager at BEST WESTERN Lanai Garden Inn & Suites, responded to this review

We are glad that you are able to enjoy your stay at our property in this rainy weather. We offer a full hot breakfast in the morning, free Wi-Fi, and free parking. There are a lot of restaurants that are walking distance surrounding the property which makes it easy to find a place to eat.

Fresno, CA
Reviewed 4 weeks ago

Don't expect any help from the staff. They are understaffed, overwelmed too busy to even answer their phones. The rooms are "OK" and a reasonable value for the area. But, getting anything, (even a receipt) is beyond the ability of the staff.

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Helpful?
Thank C2H5OHFresno_CA
lanaigm, Manager at BEST WESTERN Lanai Garden Inn & Suites, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future....

Boston
Reviewed 13 March 2017

Picked this hotel on price alone. There are many reviews pointing out the sketchy location - definitely not the best area but I have been in much worse. To put it in perspective the neighborhood behind the property has a home value of only $600K. NO fitness center. Limited parking shared with some small retail outlets next door. Limited walkalbe...

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Helpful?
Thank tmarcone
lanaigm, Manager at BEST WESTERN Lanai Garden Inn & Suites, responded to this review

Thank you for taking your time to review us.

Denair
Reviewed 22 February 2017

Night clerk graciously assigned me a quiet room down the hall when I explained I'd be rising very early. Hot breakfast served at 6:30 but there were cereals, fruits, breads, juice at 5 am. NOTE: Entrance to hotel is NOT on Tully. Confusing, so turn onto Lanai, then into Sleep Train parking lot for the hotel entrance. No freeway noise,...

Review collected in partnership with Best Western
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1Thank 704Traveler
lanaigm, Manager at BEST WESTERN Lanai Garden Inn & Suites, responded to this review

Thank you for taking your time to give us a survey!!!

San Diego, California
Reviewed 4 January 2017

This was night to visit the town and enjoyed very much.on this trip, I'm looking forward to stay there more for next time I'm in town. Also next to a freeway and a lot of food. Nice to take a walk around.

Review collected in partnership with Best Western
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Helpful?
Thank vilaykhone
lanaigm, Front Office Manager at BEST WESTERN Lanai Garden Inn & Suites, responded to this review

Thank you for staying with us. We have many restaurants and places to eat around the area. Hopefully you get to try all the Asian and Hispanic local Restaurants the next time you stay with us.

Palmdale, United States
Reviewed 20 December 2016

Hotel had complimentary breakfast. Nice and quiet even though it was near a major intersection. The lobby was spacious and clean. It was nice to have a cart to bring in the luggage available i the lobby. Breakfast was acceptable and they had different options for breakfast. Overall, good stay. No issues. I would repeat my stay in this hotel...

Review collected in partnership with Best Western
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Helpful?
Thank angelpS4591TX
lanaigm, Manager at BEST WESTERN Lanai Garden Inn & Suites, responded to this review

Thank you for staying with us. I am glad that you enjoy the full hot breakfast buffet. We been upgrading our breakfast and adding more items like chicken soup to the menu for the cold weather.

I don't know what you mean by current city.
Reviewed 22 November 2016

When we arrived to this location there were young friends of the agent hanging around front smoking and staring watching us. They were hanging out inside as well watching tv in the lounge area. Our room was good the bed was very comfortable but the sheets and bedsore had recent stains on them. GROSS!!!!

Review collected in partnership with Best Western
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Helpful?
Thank elsag263
Orange Cove, California
Reviewed 21 November 2016 via mobile

We this is our second stay here and found them to be friendly and helpful. The night manager gave us a great recommendation for shopping and dining. The room was clean and comfortable. We got the suite with the king bed and sofa bed. The room was large and roomy. We plan on returning.

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Helpful?
Thank canderson1958
Fairfax, Virginia
Reviewed 7 October 2016

My husband and I stayed at Best Western Lanai for 3 nights in Sep 2016. While researching for my week, I noticed that the rate for weekdays are higher (about 45%) than the rate for weekends due to the Silicon Valley. Travelers come to San Jose on weekdays for business therefore Mon-Thu rate are high. If your dates are flexible,...

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Helpful?
Thank Springseason2015

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Room Service
  • Business Centre with Internet Access
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Experience Northern California from this comfortable and convenient San Jose hotel, located just minutes from popular attractions like HP Pavilion and the Winchester Mystery House.Located just off Highway 101, the BEST WESTERN Lanai Garden Inn & Suites makes it easy to explore the bustling city of San Jose and surrounding areas. Cheer on the San Jose Sharks at the nearby HP Pavilion or enjoy the oddities of the world-famous Winchester Mystery House. Families staying at this Northern California hotel can get their thrills at Raging Waters Water Park or California's Great America Amusement Park, or make a day of visiting San Francisco's Golden Gate Bridge, Ghirardelli Square and Fisherman's Wharf. There are also an abundance of dining and shopping options, like the East Ridge Mall, within minutes of the property. Also known as the Capitol of Silicon Valley, San Jose is home to many tech and manufacturing giants, including IBM, Google, Facebook, Cisco, GE, NASA and Ericsson, Inc. Our business guests appreciate the close proximity to these and other area attractions, like San Jose State University, the San Jose McEnery Convention Center and the San Jose Fairgrounds. Just eight miles from the San Jose International Airport, it's easy to come and go from this San Jose hotel. The BEST WESTERN Lanai Garden Inn & Suites offers the friendly customer service and comfortable accommodations guests have come to expect from Best Western. This San Jose hotel offers well-appointed guest rooms and suites, each complete with cable satellite television with HBO® and free wireless high-speed Internet access. Hotel guests will wake each morning to a complimentary full breakfast featuring fresh Belgian waffles, before enjoying an array of amenities such as an outdoor swimming pool and a business center.The BEST WESTERN Lanai Garden Inn & Suites is proud to offer superior customer service and a convenient location in San Jose. ... more   less 

Additional Information about BEST WESTERN Lanai Garden Inn & Suites

Address: 1575 Tully Rd, San Jose, CA 95122-2459
Region: United States > California > San Jose
Price Range: $198 - $334 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Lanai Garden Inn & Suites 2.5*
Number of rooms: 52
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Hotwire, Expedia, Priceline, Best Western, TripOnline SA and HotelQuickly so you can book your BEST WESTERN Lanai Garden Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Lanai Garden Hotel San Jose
Best Western San Jose
San Jose Best Western
Hotel Style:
#9 Business Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Lanai Garden Inn & Suites staff and other travellers.
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Questions? Get answers from BEST WESTERN Lanai Garden Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Even #'d rooms are away from road”
tmarcone, 13 Mar 2017 | Read review
“Rooms will be quieter that have even numbers, as the odd numbers face Tully Road and you gain the street noises.”
bestsales123, 28 Sep 2016 | Read review
“Quick access form the freeway, great rooms.”
O597PLstevens, 11 Sep 2016 | Read review
“Stay away from 208 until things get fixed.”
Randlburger, 9 Sep 2016 | Read review
“Ask for best view, not sunset side”
MySJSU, 15 Aug 2016 | Read review
5 of 5
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US$150* /night
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Prices are for 1 room, 2 adults
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