We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
2017-10-01 2017-10-02
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Hotel Valencia - Santana Row

    355 Santana Row, San Jose, CA 95128-2049
    Hotel website
    Save
    Lowest prices for your stay
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    2017-10-01 2017-10-02
    US$349
    US$349
    US$349
    Traveller (217)
    Room & Suite (81)
    Dining (9)
    Dolce Hayes Mansion
    1,396 reviews
    #3 of 75 hotels in San Jose
     
    Dream Inn
    1,722 reviews
    #2 of 54 hotels in Santa Cruz
     
    Four Points by Sheraton San Jose Downtown
    548 reviews
    #6 of 75 hotels in San Jose
     
    The Grand Hotel
    954 reviews
    #1 of 33 hotels in Sunnyvale
     
    Overview
    • Excellent48%
    • Very good32%
    • Average12%
    • Poor4%
    • Terrible4%
    Travellers talk about
    Free Wifi
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    4.0 Star Hotel
    All hotel details
    Offers from Hotel Valencia - Santana Row
    Offers & Announcements: Stay 3 Nights | 3rd Free
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Dolce Hayes Mansion
    1,396 reviews
    #3 of 75 hotels in San Jose
     
    Dream Inn
    1,722 reviews
    #2 of 54 hotels in Santa Cruz
     
    Four Points by Sheraton San Jose Downtown
    548 reviews
    #6 of 75 hotels in San Jose
     
    The Grand Hotel
    954 reviews
    #1 of 33 hotels in Sunnyvale
     
    Rooms
    Oct 1Oct 2
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$349.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all San Jose hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "5ebdc4344ce14003869f15a0d6b4181e", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":256800,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[65693484],"additionalContentIds":[],"pollCount":0,"checkin":{"day":1,"month":10,"year":2017},"checkout":{"day":2,"month":10,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":349,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"5ebdc4344ce14003869f15a0d6b4181e","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":349,"lowestMetaPrice":349,"additionalPartner":false,"highestMetaPriceDisplay":349,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":349,"lowestMetaPrice":349,"highestMetaPriceDisplay":349,"hotelName":"Hotel Valencia - Santana Row","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjVlYmRjNDM0NGNlMTQwMDM4NjlmMTVhMGQ2YjQxODFlIiwiQUlLIjoiN2YyNjcxYTVhYzhiNGUyMjg3ODBhZmMyM2Y1ZTk4ODAifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "01/10/2017", "checkOut": "02/10/2017", "lowestPrice": "US$349", "hasDates": true, "hacComplete": true, "contentIdMappings": {"32475023":"BookingCom","65693484":"Hotwire","32624617":"Expedia","109214457":"HotelsCom2IB","54222982":"TravelocityEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (796)
    There are newer reviews for Hotel Valencia - Santana Row
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language

    331 - 335 of 747 reviews

    Reviewed 31 March 2014

    I was not impressed at all. Looking at the photos of the Hotel I had high expectations. The many entrances leading up to the lobby (which is a MAZE) were disgusting and dirty. There were people drinking and of course drunk. After a careful look...More

    Thank Jasmineskitchen
    Response from HVSR, General Manager at Hotel Valencia - Santana RowResponded 5 May 2014

    Thank you for taking time to share your recent experience. I am very sorry that your stay was less than you had desired and expected. Our location in the urban location of Santana Row does draw a younger crowd who enjoys the night life in...More

    Reviewed 23 March 2014

    I stayed at the hotel Valencia for 3 nights and 4 days and I am I must admit that it was just so-so. The location can't be beat and nor can the proximity to great restaurants and shopping. The hotel is self has a friendly...More

    1  Thank Joy30Joy30
    Response from HVSR, General Manager at Hotel Valencia - Santana RowResponded 26 March 2014

    Thank you for taking the time to share your experience at Hotel Valencia. First, please let me apologize for the lack of a mirror. As you may have realized we have a renovation taking place. Unfortunately, some of the mirrors did not fit with the...More

    Reviewed 25 February 2014

    Its Clean and kept up, Staff were friendly and Rooms are clean. Bed is comfy and Location is perfect. What I like the most is the fact that I did not have to talk to any one for anything, they all did their job and...More

    Thank Matthew R
    Response from HVSR, General Manager at Hotel Valencia - Santana RowResponded 26 March 2014

    Thank you for sharing your positive impression of Hotel Valencia! Hope to see you back often. Cordially, Bonnie Best, General Manager

    Reviewed 21 February 2014

    Sometimes you don't have time to fly to a romantic destination but still want to getaway. The Hotel Valencia is located in Santana Row, San Jose close to shopping, restaurants, hot tub and spa. If you want to getaway for the weekend, the Hotel Valencia...More

    1  Thank Jason M
    Response from HVSR, General Manager at Hotel Valencia - Santana RowResponded 26 March 2014

    Thank you for sharing your positive experience at Hotel Valencia! We will soon have two of the niches off the lobby that you mentioned (by the end of April). Hope you will return to see the new updated lobby area that go along with our...More

    Reviewed 17 February 2014

    a) I requested for a room for disabilities, which I didnt get b) I got a "Welcome back" message in my room with 2 oranges, this is the first time I use this hotel, you made me feel that you assigned to me the wrong...More

    1  Thank GabyUMexico City
    Response from HVSR, General Manager at Hotel Valencia - Santana RowResponded 19 February 2014

    Thank you for providing very constructive feedback on your recent stay. I sincerely apologize that our service and facilities were not what they should have been. Your comments will be reviewed and corrections in facilities made where possible and service issues used for training. Again,...More

    Dolce Hayes Mansion
    1,396 reviews
    #3 of 75 hotels in San Jose
     
    Dream Inn
    1,722 reviews
    #2 of 54 hotels in Santa Cruz
     
    Four Points by Sheraton San Jose Downtown
    548 reviews
    #6 of 75 hotels in San Jose
     
    The Grand Hotel
    954 reviews
    #1 of 33 hotels in Sunnyvale
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Breakfast included
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Breakfast included
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$227 - US$490 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Luxury Hotel in San Jose
    • #4 Romantic Hotel in San Jose
    • #8 Business Hotel in San Jose
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 215
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Expedia, Cheap Tickets, Priceline, Travelocity, Cancelon, TripOnline SA, Hotwire and getaroom.com so you can book your Hotel Valencia - Santana Row reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • San Jose
    • Also Known As
    • Hotel Valencia Santana Row ,
    • Valencia Santana Row Hotel
    Add Photo Photos
    Traveller (217)
    Room & Suite (81)
    Dining (9)
    Pool & Beach (8)
    Hotel & Grounds (105)
    Bathroom (24)
    Nearby
    Four Points by Sheraton San Jose Downtown
    548 reviews
    5.48 km away
     
    The Grand Hotel
    954 reviews
    10.05 km away
     
    Dream Inn
    1,722 reviews
    40.57 km away
     
    Dolce Hayes Mansion
    1,396 reviews
    13.10 km away
     
    Nearby Restaurants
    Maggiano's Little Italy
    574 reviews
    .14 km away
    Left Bank Santana Row
    498 reviews
    .12 km away
    Pizza Antica
    269 reviews
    .09 km away
    Fogo de Chao Brazilian Steakhouse
    234 reviews
    .15 km away
    Nearby Attractions
    Santana Row
    348 reviews
    .04 km away
    Winchester Mystery House
    2,173 reviews
    .38 km away
    Westfield Valley Fair Shopping Center
    72 reviews
    .56 km away
    Straits - Santana Row
    22 reviews
    .09 km away
    Ask a question
    Questions & Answers
    26 December 2016|
    AnswerShow all 2 answers
    Response from elizabeth b | Reviewed this property |
    I stayed here with a child and there's plenty of room to put a rollaway bed. Not sure about connecting rooms but the rest of the hotel is pretty kid friendly.
    1
    Vote
    Happy08
    19 July 2016|
    AnswerShow all 7 answers
    Response from Kenny V | Reviewed this property |
    Hello, It is worth the price, but it depends on whitch side of the hotel your room is located.
    1
    Vote
    Google Translation
    Kortnie83
    15 August 2015|
    AnswerShow all 7 answers
    Response from HVSR | Property representative |
    We do not have a spa or salon in the hotel. However, on the 2nd floor of the hotel building is Burke Williams Day Spa which has an extensive array of spa services. There are multiple hair salons in Santana Row as well as a... More
    0
    Votes
    Room Tips
    "The Tequilla bar further up the road serves the BEST tacos I have ever tasted!!"
    Read review
    "we were on the 7th floor with a view of the roof top pool, courtyard and mountains... gorgeous"
    Read review
    "Inter Court Yard room might be quieter."
    Read review
    "#725 is the best for a ton of reasons! Read review to see if they are for you!"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing