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    Hotel Valencia - Santana Row

    355 Santana Row, San Jose, CA 95128-2049
    (408) 550-7223
    Hotel website
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    2017-12-03 2017-12-04
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    Lowest price we found
    US$369
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    Traveller (217)
    Room & Suite (85)
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    Overview
    • Excellent48%
    • Very good32%
    • Average12%
    • Poor4%
    • Terrible4%
    Travellers talk about
    Free Wifi
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    4.0 Star Hotel
    All hotel details
    Offers from Hotel Valencia - Santana Row
    Offers & Announcements: Stay 3 Nights | 3rd Free
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    Wild Palms Hotel - a Joie de Vivre Hotel
    988 reviews
    #2 of 33 hotels in Sunnyvale
     
    Hilton Santa Clara
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    #2 of 32 hotels in Santa Clara
     
    Four Points by Sheraton San Jose Downtown
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    Rooms
    Dec 3Dec 4
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (808)
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    391 - 395 of 758 reviews

    Reviewed 13 September 2013

    Interesting boutique hotel in Santana Row in San Jose. I was there for a 3 day meeting and found the hotel to very nice, perhaps a little dated or in need of new carpets in the hallways. The staff were very helpful and attentive. The...More

    1  Thank AJFfromNC
    Response from HVSR, General Manager at Hotel Valencia - Santana RowResponded 14 October 2013

    Thank you for providing feedback on your stay at Hotel Valencia and Santana Row. We are beginning a guest room (including corridors and landings) renovation in November. We hope to see you back to experience the "new" Hotel Valencia! Cordially, Bonnie Best, General Manager

    Reviewed 11 September 2013

    Spent one night at the hotel which is centrally located in the midst of shopping and night lives. At first glance, the room is good size and seems to be clean. Not enough light though. The bed is soft. TV remote control is missing from...More

    1  Thank kotrav
    Response from HVSR, General Manager at Hotel Valencia - Santana RowResponded 11 October 2013

    I am dismayed by the condition of the drains in your guest room. I have emphasized with the housekeeping and engineering staff the importance of ensuring all drains are working properly. the lighting in the guest room is being improved with the renovation that is...More

    Reviewed 10 September 2013

    My credit card was charged on August 18th. I did not make a reservation, or stay at this hotel. I assumed this was an innocent error on behalf of the hotel. I have left several courtesy voicemails to assistant manager Brent Gaines. He returned one...More

    2  Thank vladimir e
    Response from HVSR, General Manager at Hotel Valencia - Santana RowResponded 11 October 2013

    I understand that the misunderstanding regarding your reservation has been resolved. I apologize that it was not handled promptly. Cordially, Bonnie Best, General Manager

    Reviewed 8 September 2013

    Hotel Valencia Santana Row is a wonderful place to stay as you are just a walk downstairs to all the shops, bars, and restaurants that you could possibly want to venture to. It's like being in a small community where everything is there within the...More

    Thank cmoyer20
    Response from HVSR, General Manager at Hotel Valencia - Santana RowResponded 14 October 2013

    Thank you for your lovely comments regarding the hotel and Santana Row. I hope that if on a future visit, I may assist you in any way, you will let me know. Cordially, Bonnie Best, General Manager

    Reviewed 8 September 2013 via mobile

    Hip place located in a very nice shopping center area. Expensive but not disappointing the bar is quite nice and you should ask for the rooms that have a balcony facing the court yard. Happy hours should not be missed good appies and good deals...More

    Thank Ali Z
    Response from HVSR, General Manager at Hotel Valencia - Santana RowResponded 11 October 2013

    Thank you for taking time to provide feedback on your experience at Hotel Valencia Santana Row. I am happy you enjoyed your stay and that you took advantage of the Vbar happy hour. Cordially, Bonnie Best, General Manager

    Wild Palms Hotel - a Joie de Vivre Hotel
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    HYATT House San Jose/Silicon Valley
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Breakfast included
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Breakfast included
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$223 - US$496 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Luxury Hotel in San Jose
    • #4 Romantic Hotel in San Jose
    • #8 Business Hotel in San Jose
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 215
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Expedia, Booking.com, Travelocity, Hotels.com, Hotwire, Orbitz, Cancelon, getaroom.com and TripOnline SA so you can book your Hotel Valencia - Santana Row reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • San Jose
    • Also Known As
    • Hotel Valencia Santana Row ,
    • Valencia Santana Row Hotel
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    Traveller (217)
    Room & Suite (85)
    Dining (14)
    Pool & Beach (10)
    Hotel & Grounds (111)
    Bathroom (24)
    Nearby
    Sponsored by:
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    26 December 2016|
    AnswerShow all 2 answers
    Response from elizabeth b | Reviewed this property |
    I stayed here with a child and there's plenty of room to put a rollaway bed. Not sure about connecting rooms but the rest of the hotel is pretty kid friendly.
    1
    Vote
    Happy08
    19 July 2016|
    AnswerShow all 7 answers
    Response from Kenny V | Reviewed this property |
    Hello, It is worth the price, but it depends on whitch side of the hotel your room is located.
    1
    Vote
    Google Translation
    Kortnie83
    15 August 2015|
    AnswerShow all 7 answers
    Response from HVSR | Property representative |
    We do not have a spa or salon in the hotel. However, on the 2nd floor of the hotel building is Burke Williams Day Spa which has an extensive array of spa services. There are multiple hair salons in Santana Row as well as a... More
    0
    Votes
    Room Tips
    "Great rooftop views"
    Read review
    "Seventh floor has a room used for reunions or whatever. Beware unless you don't sleep."
    Read review
    "The Tequilla bar further up the road serves the BEST tacos I have ever tasted!!"
    Read review
    "we were on the 7th floor with a view of the roof top pool, courtyard and mountains... gorgeous"
    Read review
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