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Quality Inn Silicon Valley

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Quality Inn Silicon Valley
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85 Reviews from our TripAdvisor Community

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Showing 77: English reviews
Buena Vista
Level Contributor
54 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 7 October 2015

I read the reviews of this hotel before checking in and wasn't too worried about the criticisms regarding the small rooms, because I was traveling alone. And indeed, it was no problem at all. I wouldn't want to stay with more than 2 people in a small room like this, but it was perfectly adequate for me. The only particularly... More 

Helpful?
Thank Jeanne B
QISJ, Front Office Manager at Quality Inn Silicon Valley, responded to this review

Dear Guest Thank you for taking the time to share your thoughts with us and future travelers, Feedback such as yours is a great way to learn what we are doing right and what we could be doing better. We strive hard to make everyone stay as best as possible at Quality Inn and again your feedback is appreciated to... More 

San Diego, California
Level Contributor
62 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 18 September 2015

There was a minor glitch in check in so we were immediately upgraded to a suite. Wow, it was fantastic. Large room, very comfortable. Large tv nicely equipped bathroom. There was workout room and fantastic breakfast. The coffee machine had so many choices that I wish we could have stayed a lot longer. It is out of the way as... More 

Helpful?
Thank Linda K
Sun Valley, Idaho
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 30 August 2015

I would like to personally thank Celestina the GM of Quality Inn Silicon Valley. Recently on vacation in the South Bay I needed to place to store an extra backpack while hiking in the Sierras. As a Choice Rewards member I called around to the local hotels. SJC airport offers no luggage storage. Celestina was kind enough to let me... More 

Helpful?
Thank willhildeburn
QISJ, Front Office Manager at Quality Inn Silicon Valley, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Level Contributor
11 reviews
Reviewed 25 August 2015

The hotel is clean and I have to say that no problems occurs during my stay. There is free wifi. BUT, the breakfast is limited and Microwave cooked. As a French guy, I'm not use to it and I can feel it is a very bad quality food. Also they were supposed to organized a pick up from the airport... More 

Helpful?
Thank The_ T
QISJ, Front Office Manager at Quality Inn Silicon Valley, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Portland, Oregon
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 9 August 2015

The property was excellent. Rooms were clean and well stocked. However, the staff was either not around or not very efficient. The free breakfast was good. The coffee/tea/chocolate machine was left on all the time which was nice. A lot of properties shut the machine off after breakfast. The other thing is you should know that it is right at... More 

Helpful?
Thank Corina C
QISJ, Front Office Manager at Quality Inn Silicon Valley, responded to this review

Thank you for taking the time to complete our online survey regarding your stay at our hotel . On behalf of our team, I would like to apologize for falling to exceed your expectations. Your satisfaction is very important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

SoCal
Level Contributor
45 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 2 August 2015

I stayed here with my family one night as we traveled through California. The room was quite small for our family, but would be fine for a couple or solo traveler. The bed my husband and I shared was uncomfortable, but my daughter said hers was fine, and the pillows were lumpy. There is one small bathroom sink outside of... More 

Helpful?
Thank familyof4SoCal
QISJ, Front Office Manager at Quality Inn Silicon Valley, responded to this review

Dear Jaime, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Galt, CA
Level Contributor
53 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 19 May 2015

We stayed for one night while in town for a concert. Our room was perfect, located at a corner of the third floor. It was very quiet. Had a substantial flat-screen t.v., microwave, mini-fridge, and sink separate from toilet/shower - which I love! There was fruit available at the front desk and free newspapers. Very comfortable bed and high grade... More 

Helpful?
Thank localgaltonian
1 review
Reviewed 7 May 2015 via mobile

dont be fooled by "very good" overall rThe eview. This place is awful. If you like sleeping on the couch, then the pillows are perfectly sized. There were dried "fluids" on the floor of "suite" that inspires the need to act like a jumping bean. Hair in the shower left us less than refreshed and my original room was already... More 

Helpful?
Thank Effie C
Fenton, Michigan
Level Contributor
149 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 23 April 2015

This hotel is a little out of the way from the airport but provides a well-run, hourly shuttle that gets you there in less than ten minutes, so is still convenient. Our rating was reduced because of the bright lights outside (outdoors) of our Room 104. They are so bright that we awoke in the middle of the night and... More 

Helpful?
Thank jimgreiner
Charleston, South Carolina
Level Contributor
157 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 8 April 2015

We chose this place based upon TripAdvisor reviews. It has free wi-fi and free breakfast. It is maybe 15 minutes from the airport and offers a shuttle to the airport. I believe it's 30-45 minutes from Stanford University. The beds are so comfortable that we overslept a bit. The room has a microwave and a refrigerator. Ruby at the front... More 

Helpful?
Thank mscarol81

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Breakfast Available
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
2011 Gold Award Hotel ... more   less 

Additional Information about Quality Inn Silicon Valley

Address: 2390 Harris Way, San Jose, CA 95131-1401
Region: United States > California > San Jose
Price Range: $141 - $327 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Silicon Valley 2.5*
Number of rooms: 49
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Also Known As:
Quality Inn Silicon Valley Hotel San Jose
Sleep Inn San Jose
San Jose Sleep Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn Silicon Valley staff and other travellers.
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Questions? Get answers from Quality Inn Silicon Valley staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the 2nd floor facing the street. We did not hear much street noise.”
 of 5 bubbles joelwx39, 29 Nov 2016 | Read review
“Stay elsewhere!”
 of 5 bubbles yobbb, 15 Sep 2016 | Read review
“Don't choose the rooms beside the elevator...”
 of 5 bubbles richelt2014, 25 Feb 2016 | Read review
“The second floor was quiet and nice.”
 of 5 bubbles 64LindaK64, 18 Sep 2015 | Read review
“If you don't like a lot of light from the outdoors at night, do not choose Room 104.”
 of 5 bubbles jimgreiner, 23 Apr 2015 | Read review
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