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Four Points by Sheraton San Jose Downtown

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Traveller (121)
Room & Suite (142)
Dining (22)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Four Points by Sheraton San Jose Downtown is a historic hotel with free wifi and 86 luxurious guest rooms. We are near McEnery Convention Center, HP Pavilion, SJSU, and other downtown attractions.
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Property amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
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Room features
Air Conditioning
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Centrally Located
Family
HOTEL CLASS
Hotel links
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Hotel deals
Location
Full view
100Great for walkers
Grade: 100 out of 100
174Restaurantswithin 0.5 km
35Attractionswithin 0.5 km
Reviews (692)
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665 results
Traveller rating
256
264
89
30
26
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LanguageEnglish
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256
264
89
30
26
Show reviews that mention
All reviews mosaic restaurant front desk parking attendant free bottles of water walking distance light rail small hotel convention center location is great junior suite an older hotel per night restaurants and bars an upgrade stayed here for one night self parking tech museum
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1 - 5 of 665 reviews
Reviewed 1 week ago

Location was perfect for accessing San Jose State and all of the restaurants downtown. Room was huge. We had drinks and breakfast the next morning at the restaurant attached to the hotel, which was very convienient.

Review collected in partnership with this hotel
Date of stay: January 2019
1  Thank KC710
Reviewed 3 weeks ago

I booked the room well in advanced with a rate of around $220 per night (not including taxes). The total should of been around $1,200 and then I added another night but made sure that the rate would remain the same. I was told the...More

Date of stay: October 2018
Thank VinnyNC
Response from Randy Z, General Manager at Four Points by Sheraton San Jose DowntownResponded 2 weeks ago

Hi: Thank you for taking the time to voice your concerns regarding your recent experience. I apologize for any inconvenience this matter has caused you. Since the Starwood/Marriott merger, we have transitioned to the Marriott reservations system (aka "MARSHA"). MARSHA works quite differently, in that...More

Reviewed 4 weeks ago via mobile

I stayed there a month ago and it was great with airport transportation. I had a reservation for TONIGHT and had an emergency come up and had to cancel. Nico and the manager on duty went ABOVE AND BEYOND to cancel me reservation and refund...More

Date of stay: December 2018
Thank PC2018traveler
Reviewed 4 weeks ago

The professionalism exhibited by Nikko Laporga at the Front Desk was exceptional. He is a definite asset to the Four Points Sheraton Hotel. My wife and I were truly impressed by the front desk staff. I would have rated the hotel a 5 star were...More

Date of stay: December 2018
Thank Edfel
Reviewed 5 weeks ago

While I had a hard time getting around Christmas in the Park, once we arrived, we were treated as if they were awaiting our arrival. Both Tim and Kassie were amazingly welcoming. Our room was very spacious and pleasant. As a Platinum Premier Marriott member,...More

Review collected in partnership with this hotel
Date of stay: December 2018
Thank SC_Mary101
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Questions & Answers
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Amy S
July 27, 2017|
AnswerShow all 2 answers
Response from mdfrancois | Reviewed this property |
About a 20 minutes ride on the light rail.
0
Votes
amberbrown1525
April 19, 2017|
Answer
Response from Randy Z | Property representative |
While the age to enter a contract in most states is 21, there is a California interpretation that allows underage customers to obtain a hotel room. The customers must abide by local liquor laws, and provide the payment... More
0
Votes
Exploration369911
February 19, 2017|
AnswerShow all 5 answers
Response from Randy Z | Property representative |
Hi: Thanks for your inquiry! Our on-site bar (Mosaic) has a tremendous selection of craft beers, not to mention specialty global vodkas and cocktails. Aside from that, downtown San Jose offers quite a large variety of... More
0
Votes
Room Tips
"Free early morning coffee at the restaurant."
Edfel
4 weeks ago
Read review
"a bit of a standard room which could be upgraded / pimped a bit more with luxery items."
Venture62668024437
Nov. 16, 2018
Read review
"Our room with two beds was super large."
153galenw
Nov. 5, 2018
Read review
"Second floor was convenient as it had a staircase up to it."
TA-KO5
Nov. 1, 2018
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PRICE RANGE
US$146 - US$564 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
four points by sheraton san jose downtown hotel san jose4 points by sheraton san jose downtownmontgomery hotel san josemontgomery san jose
LOCATION
United StatesCaliforniaSan Jose
NUMBER OF ROOMS
86
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