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Four Points by Sheraton San Jose Downtown

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481 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton San Jose Downtown
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Showing 462: English reviews
Aurora, Illinois
Reviewed 11 August 2015

In the heart of downtown, you can walk to anything of interest, from museums to restaurants. The rooms are nice and clean, and yes, maybe a little outdated by Chicago standards where I am from, but still very nice, comfortable and functional. Good Wi-Fi too. Tim and Huy at the front desk are awesome, and I sure they will get...

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1Thank Andy H
San Francisco, CA
Reviewed 6 August 2015

We enjoyed our quick stay at this hotel. The man at the front desk (Tim?) was great, lots of recommendations and help. We were upgraded to a small suite, nice to have 2 rooms. Building has great historical details throughout. Convenient location, easy access from freeway. Bed was great. Room service was pretty good! Only complaint is that it is...

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Thank Alissa L
Vancouver, Washington
Reviewed 3 August 2015 via mobile

Treated to a trip to a Timbers soccer game by the team and the hotel the club booked us at was perfect. The rooms were clean, staff were friendly and the location was close to many things. Our rooms was spacious and the beds were comfortable. Also a great location if on a business trip.

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Thank Kim S
Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton San Jose Downtown, responded to this review

What a wonderful treat - we are glad you enjoyed your trip. It's great to hear you thought our location is convenient, guest rooms clean and comfortable, and team to be friendly! Thank you for the great feedback - all the best!

Scottsdale, Arizona
Reviewed 29 July 2015

I was not really impressed. We stayed two nights. I have no complaints and right from check in to check out it was a smooth sail, but for the kind of money i paid.....ehh!! I would not go back. The restaurant was not impressive, the rooms werent either. If it is just the night's stay you are looking for go...

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Thank kdhami
Sydney, Australia
Reviewed 26 July 2015

Stayed here for two nights with my partner and it exceeded our expectations. Staff were fantastic and super helpful. Complimentary water was always on offer and room and bathroom was larger then size of average hotel rooms. Lovely courtyard outside to enjoy a happy hour beverage from the restaurant or play bocce ball on their courts. Room service was quickly...

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1Thank CathB4
Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton San Jose Downtown, responded to this review

We are thrilled to learn our hotel was able to exceed you and your partner's expectations - what an honor! We're happy you enjoyed our friendly staff, free bottled water, spacious guest rooms and bathrooms, plus our fun happy hour! Thanks again for the wonderful review and kind words. We hope to see you again, soon. Take care.

Pismo Beach, California
Reviewed 26 July 2015

Stayed one night and experienced no problems with the room. Room was quiet as requested. Bed comfortable, room clean. Pretty much what you would hope for. Location is great if you need to be downtown. Building is old and historic. Small issue with my Starwood number not showing on my bill. It was corrected but only after having to spend...

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1Thank LocoTravelers
Reviewed 24 July 2015 via mobile

Location is great. in the heart of San Jose downtown. walking distance to everywhere. parking is super expensive at USD 25. Room is good and clean. Until now we're very disapointed because they havent added my stay to my SPG account. Please do. my SPG number attached in picture above

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Thank IfD1911
Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton San Jose Downtown, responded to this review

Thank you for taking the time to share you experience with us. We're glad you enjoyed our convenient location, which in the heart of San Jose and clean guest rooms. We sincerely apologize for the oversight with your SPG account. Please feel free to contact our hotel directly so that we can get you taken care of as soon as...

London
Reviewed 15 July 2015

On the plus side, the hotel staff were very friendly and helpful. The room was clean and the bed was comfortable. Apart from the first night (see below) I had a good night's sleep each night of my stay. I used the hotel restaurant "Mosaic" for breakfast. The service was quick and the food was relatively good and, whilst expensive,...

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1Thank mathmodave
Addis Ababa, Ethiopia
Reviewed 9 July 2015 via mobile

Love the stuff working there! So friendly. The one place we were offered a bottle of water at the counter as a gesture of welcoming us. The rooms are a bit tight but very clean. It is close to the light train system hence easy to travel to other part of the town. Once again parking is expensive but you...

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2Thank Wendwossen
Princeton, New Jersey
Reviewed 30 June 2015

This is a nice place to stay. Older building but nice inside. Great neighborhood with a movie theater across the street and plenty of good food within walking distance. Long and strange? It was not but the shows were great and staying at the Four Points was a pleasure.

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Thank StJohnMax
Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton San Jose Downtown, responded to this review

We are thrilled to hear how much you enjoyed your recent stay at Four Points San Jose Downtown. We are glad you enjoyed the wonderful, local neighborhood and are happy to learn our building is nice on the inside. Thank you for the great review and we hope you had fun at the shows. We wish you all the best!

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Four Points by Sheraton San Jose Downtown is a historic hotel with free wifi and 86 luxurious guest rooms. We are near McEnery Convention Center, HP Pavilion, SJSU, and other downtown attractions. ... more   less 

Additional Information about Four Points by Sheraton San Jose Downtown

Address: 211 S 1st St, San Jose, CA 95113-2702
Region: United States > California > San Jose
Price Range: $167 - $580 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton San Jose Downtown 3*
Number of rooms: 86
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Also Known As:
4 Points By Sheraton San Jose Downtown
Four Points By Sheraton San Jose Downtown Hotel San Jose
Montgomery Hotel San Jose
Montgomery San Jose
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton San Jose Downtown staff and other travellers.
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Questions? Get answers from Four Points by Sheraton San Jose Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Get better mattress and check smell in room 200”
 of 5 bubbles martinez2012, 14 Feb 2017 | Read review
“Choose a room away from the light rail”
 of 5 bubbles shawns866, 28 Jan 2017 | Read review
“Get a suite and make sure its the one with the windows all over the wall overlooking the street”
 of 5 bubbles Defender09, 22 Jan 2017 | Read review
“Make sure you don't get one of the micro mini rooms”
 of 5 bubbles jenk505, 4 Jan 2017 | Read review
“Would have been nice to be able to pull the TV out and angle it toward the desk for viewing. A mini bar would also be a nice feature. ”
 of 5 bubbles 917leslieb, 18 Dec 2016 | Read review
5 of 5