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Four Points by Sheraton San Jose Downtown

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496 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton San Jose Downtown
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Showing 477: English reviews
Pismo Beach, California
Reviewed 26 July 2015

Stayed one night and experienced no problems with the room. Room was quiet as requested. Bed comfortable, room clean. Pretty much what you would hope for. Location is great if you need to be downtown. Building is old and historic. Small issue with my Starwood number not showing on my bill. It was corrected but only after having to spend...

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1Thank LocoTravelers
Reviewed 24 July 2015 via mobile

Location is great. in the heart of San Jose downtown. walking distance to everywhere. parking is super expensive at USD 25. Room is good and clean. Until now we're very disapointed because they havent added my stay to my SPG account. Please do. my SPG number attached in picture above

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Thank IfD1911
Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton San Jose Downtown, responded to this review

Thank you for taking the time to share you experience with us. We're glad you enjoyed our convenient location, which in the heart of San Jose and clean guest rooms. We sincerely apologize for the oversight with your SPG account. Please feel free to contact our hotel directly so that we can get you taken care of as soon as...

London
Reviewed 15 July 2015

On the plus side, the hotel staff were very friendly and helpful. The room was clean and the bed was comfortable. Apart from the first night (see below) I had a good night's sleep each night of my stay. I used the hotel restaurant "Mosaic" for breakfast. The service was quick and the food was relatively good and, whilst expensive,...

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1Thank mathmodave
Addis Ababa, Ethiopia
Reviewed 9 July 2015 via mobile

Love the stuff working there! So friendly. The one place we were offered a bottle of water at the counter as a gesture of welcoming us. The rooms are a bit tight but very clean. It is close to the light train system hence easy to travel to other part of the town. Once again parking is expensive but you...

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2Thank Wendwossen
Princeton, New Jersey
Reviewed 30 June 2015

This is a nice place to stay. Older building but nice inside. Great neighborhood with a movie theater across the street and plenty of good food within walking distance. Long and strange? It was not but the shows were great and staying at the Four Points was a pleasure.

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Thank StJohnMax
Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton San Jose Downtown, responded to this review

We are thrilled to hear how much you enjoyed your recent stay at Four Points San Jose Downtown. We are glad you enjoyed the wonderful, local neighborhood and are happy to learn our building is nice on the inside. Thank you for the great review and we hope you had fun at the shows. We wish you all the best!

Los Angeles, California
Reviewed 30 June 2015

The hotel is on the older side, so it doesn't have the flash of some other hotels around the airport. However, it is clean, the staff was friendly, the rooms were spacious. It's a good hotel for business travel, wouldn't suggest it for a romantic weekend away.

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Thank Nina G
Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton San Jose Downtown, responded to this review

Thank you for taking the time to share your experience with us. We are very happy to hear you enjoyed your recent stay at our hotel and found your accommodations to be clean, staff to be friendly, the location to be convenient. We look forward to hosting your next business trip stay soon, please take care.

San Clemente, CA
Reviewed 27 May 2015

I stayed at this property about a decade ago when it was part of the Joie de Vivre group, so it was coincidental that my recent trip found me in the same hotel under a different name. It has lost its former funky, boutique vibe and the room needed a serious update. But, overall it is a decent choice that...

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Thank Heather S
Toronto
Reviewed 22 May 2015 via mobile

Great front desk staff. Rooms are small and a little dated but you can't beat the location of the hotel. Happy hour in the bar offers some cheap appetizers and drinks from 5-7pm. Did have an issue that I asked the hotel to arrange a car service to SFO for me. Instead I received a taxi that had multiple broken...

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Thank SuperDave15
Reviewed 20 May 2015

I stayed here on business. The staff was nice, the location convenient, and the rooms were clean. It also has free WiFi. Overall I had a good experience and would stay again. The only bad thing is that the rooms are small. It was fine for me, but would be snug if you had multiple people in the room.

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Thank TxLady30
Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton San Jose Downtown, responded to this review

Thank you for taking the time to share your thoughts on your recent stay. We are happy to hear you enjoyed our friendly staff, convenient location, and clean guest rooms. It's also great to know you liked having the fast & free WiFi while traveling on business. Thanks again for the review. Take care.

Cosmopolis, Washington
Reviewed 19 May 2015

My wife and I stayed at the Four Points Sheraton in Downtown San Jose this past weekend when we attended the U2 Concert. Our experience at the Hotel was very good and professional. We were greeted at the front desk by Tim who checked us in. Tim was very polite, knowledgeable and seemed to really care. This attitude is something...

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2Thank Todd F

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Four Points by Sheraton San Jose Downtown is a historic hotel with free wifi and 86 luxurious guest rooms. We are near McEnery Convention Center, HP Pavilion, SJSU, and other downtown attractions. ... more   less 

Additional Information about Four Points by Sheraton San Jose Downtown

Address: 211 S 1st St, San Jose, CA 95113-2702
Region: United States > California > San Jose
Price Range: $159 - $587 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton San Jose Downtown 3*
Number of rooms: 86
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Also Known As:
4 Points By Sheraton San Jose Downtown
Four Points By Sheraton San Jose Downtown Hotel San Jose
Montgomery Hotel San Jose
Montgomery San Jose
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton San Jose Downtown staff and other travellers.
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Questions? Get answers from Four Points by Sheraton San Jose Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Get a suite and make sure its the one with the windows all over the wall overlooking the street”
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“Make sure you don't get one of the micro mini rooms”
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5 of 5