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All reviewsfront deskplace to stayrooms are cleanextra towelsexcellent staykey cardthe general managerlarge roomcomfortable stayyogurtfree breakfastclose to the airportkatrinalaraoaklandhousekeeperjose
Arrived to check in and had an overpowering smell of weed in the parking lot. After check in we left to purchase food and drinks for the next day. Weed smell still there when we returned that evening.
The next morning we were woken by...More
Don’t let the conventional exterior of this property fool you. My room was a simple but elegant delight: chic, artsy, and decorated with a Bohemian flair for originality. The wall presented a catchy Aubrey Hepburn print, and the throw pillow on the bed matched it....More
Response from Maii S, Front Office Manager at Alura InnResponded May 27, 2017
Hello TV Science Guy,
Thank you so much for the kind review with 5 stars! Here at Alura Inn Hotel, Guest Satisfaction is one of our main core values and I am glad that you enjoyed your stay.
I will pass on to Cindy your...More
This hotel will charge you 150$ for smoking fee but neither me or any of my family smoke. Also, I receive no notification nor email for this charge. DO NOT go to this hotel if you dont want to spend 150$ for nothing. Also they...More
3 Thank Si Ao C
Response from kjenkins12233, General Manager at Alura InnResponded April 17, 2018
Si Ao C,
I apologize if you felt you were charged incorrectly . Upon inspection of each room at check out if a room has evidence of smoking (Cigarette butts or ashes) is fund we take several photos and charge the clients for violating our...More
I spent a week in Alura Inn...All was wonderful rooms super clean and comfortable,
thanks a lot to the ladies who clean it specially Lara very professional and polite.
and i dont remember her name but she is front office or lobby she is great...More
1 Thank Jorge J
Response from Maii S, Front Office Manager at Alura InnResponded March 15, 2018
We appreciate your feedback with 5 stars ! Here at Alura Inn we strive for guest satisfaction and I am glad you had great experience.
I will let Lara know that you mentioned her and please let us know if you are back...More
We spent 3 nights during weekend in Alura Inn and everything was awesome. Rooms are spacious and really comfortable and suuuuper clean, thanks a lot to the ladies who clean it, specially to Estela and Aurora. Thanks, as well, to the lady who works in...More
Thank Violeta A
Response from Maii S, Front Office Manager at Alura InnResponded March 10, 2018
Thank you for your feedback with 5 stars ! Here at Alura Inn we focus on guest satisfaction and I am glad you experienced was wonderful. I will pass on your compliments to our Housekeeping team and we thank you again for your...More