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#11 of 75 Hotels in San Jose
Certificate of Excellence
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1 room 2 adults 0 children
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285 Reviews from our TripAdvisor Community

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Showing 281: English reviews
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El Segundo, United States
Reviewed 3 weeks ago

Excellent, clean hotel with great, caring employees! Great proximity to everything! Breakfast is awesome and always have waters and snacks to give out! I would recommend this hotel to anyone visiting and especially to Santa Clara University parents!

Review collected in partnership with Best Western
Thank 150lynnj
Reviewed 27 September 2016 via mobile

Stuck in San Jose for a civil trial moving at a snail's pace. Wasn't planning on being in the city for more than one day, but when I was forced to stay a second night, I turned to BW as a Diamond rewards member, and was not disappointed. Had a huge king room with full walk-in shower. Nicely appointed, sofa,...

Thank Max H
About Hotel's Favourite Review
Amber T, General Manager at BEST WESTERN PLUS Airport Plaza, responded to this review

Mr. H., We will take a civil trial moving at a snail’s pace anytime if that means it will bring you back to us!! It was such a delight to have you here. Thank you so much for being a Best Western Rewards Diamond member, we truly appreciate your loyalty to our brand. You were in one of the only...

San Jose del Cabo, Mexico
Reviewed 4 weeks ago

I can't say enough good things about the two nights I recently spent at this hotel. The rooms are spacious, nicely decorated, clean, and well furnished. The general manager and staff are so courteous and accommodating. The complimentary full breakfast is great along with the fabulous cappuccino machine. It is apparent this Best Western Plus Airport Plaza hotel is well...

Thank linanne2017
Reviewed 22 March 2017

This hotel is located just down the street from the Sharks arena (the purpose for our visit). It is well kept, very clean and the staff are so friendly and helpful. This hotel has been recently updated and is very tastefully decorated. The rooms are spacious and the beds are so comfortable, I could have slept for a week! They...

Review collected in partnership with Best Western
Thank CanadianBlondie-1
Reviewed 16 March 2017

We were surprised how comfortable a night we spent here after our long haul flight. It was free with points as well. The room was spacious, the bed comfy and the bathroom was more than adequate with good towels. Staff were cheerful and helpful. A rather nice Mexican restaurant is within a few minutes walk, good when we were trying...

Thank Peripatetic2
Parker, CO, United States
Reviewed 5 March 2017

Very convenient to Santa Clara University. Helpful staff, clean, quiet rooms, and a great breakfast. I've stayed here several times over the past couple of years, and will continue to stay here on future trips

Review collected in partnership with Best Western
Thank Andrew W
Udon Thani, Thailand
Reviewed 26 February 2017 via mobile

Close to airport. Easy walking to eat. Good breakfast. Friendly staff. Clean rooms. If you are looking for all these things, this hotel will work. Rates a bit steep, but ok. More monitoring at night. Someone getting high at pool and drifted into room.

Thank ThaiDean
Reviewed 22 January 2017

Nice hotel but a little pricey. Name throw me for a loop. I stayed at hotel because of proximity to airport. Found out at check in that they do not have a shuttle. My fault for not checking when booking but it just seemed logical they would have a shuttle.

Review collected in partnership with Best Western
1Thank John K
Amber T, General Manager at BEST WESTERN PLUS Airport Plaza, responded to this review

Good Day Mr. K., Thank you for taking the time to write a review regarding your stay here with us. We certainly appreciate your time. The name does insinuate that the hotel has a shuttle but we unfortunately do not. Because of high emissions, our hotel does not qualify for a shuttle program. Additionally, the hotel is very small and...

Reviewed 13 January 2017 via mobile

The key necessities of a good stay were there: comfortable bed, good water pressure in shower, and good breakfast with scrambled eggs, sausage and potatoes as well as continental items. Drawbacks were thin walls, so could hear neighbors' TV ( though we couldn't tell if the issue was really that the other guests had their TV cranked up) and a...

Thank Carlos C
Amber T, General Manager at BEST WESTERN PLUS Airport Plaza, responded to this review

Good Evening Mr. C., Thank you for taking the time to write a review regarding your stay here with us. We surely appreciate your reservation and time. I happy to read that you enjoyed the breakfast, I will ensure that both Gabby and Heidi are reminded of their efforts. These ladies work very hard and it is always rewarding to...

Santa Clara, California
Reviewed 20 December 2016

Family was in town for a gathering it was great to have them stay close it made it so convenient the place was super clean an quite at night the only misshapen was that they had me down for one night estead of two nights an the price change an had to correct it an had them tell them that...

Review collected in partnership with Best Western
Thank jim s
Amber T, General Manager at BEST WESTERN PLUS Airport Plaza, responded to this review

Good Evening Mr. S., Happy New Year!! May I first say thank you so much for taking the time to write a review regarding your stay here with us. I am glad that our location was convenient for you and your family. We take pride in having the cleanest of facilities, thank you for mentioning that in your review. Housekeeping...

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  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
Official Description (provided by the hotel)
One of the most charming San Jose, California hotels, the Best Western Airport Plus Plaza delivers old-world charm, modern style and a central location right near the San Jose Airport and San Jose Convention Center. We offer our guests complimentary parking (one car per room per night), complimentary Wi-Fi and a complimentary full hot breakfast every morning. ... more   less 

Additional Information about BEST WESTERN PLUS Airport Plaza

Address: 2118 The Alameda, San Jose, CA 95126-1140
Region: United States > California > San Jose
Price Range: $208 - $364 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Airport Plaza 3*
Number of rooms: 40
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Hotwire, Travelocity, Booking.com, Orbitz, Cancelon, Priceline, Cheap Tickets, Best Western, TripOnline SA, getaroom.com and HotelQuickly so you can book your BEST WESTERN PLUS Airport Plaza reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western - San Jose Airport Plaza Hotel San Jose
San Jose Best Western
Hotel Style:
#4 Family Hotel in San Jose
#4 Best Value Hotel in San Jose
#6 Business Hotel in San Jose
#7 Romantic Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Airport Plaza staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Airport Plaza staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for non Alameda facing if some level of road noise worries you. Not sure if they have them though ...”
516markr516, 25 Sep 2016 | Read review
“office/[arking on ground floor, all rooms on 2nd and 3rd floors. elevator at one end, so some rooms are much further from elevator.”
Randiego, 24 Sep 2016 | Read review
“I am sure all rooms were a great as ours”
NicoleK218, 14 Sep 2016 | Read review
“Room facing parking lot might be quieter”
JandMH, 12 Sep 2016 | Read review
“Get a room away from the main road (even numbered)”
profkc, 10 Aug 2016 | Read review
5 of 5