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273 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Airport Plaza
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Showing 271: English reviews
Rock Hill, United States
Reviewed 21 September 2016

We ended our 8 day California trip with one night in San Jose, and we were very happy with this hotel. Our hotel in San Francisco was 3x as expensive, and quite frankly, not as spacious or clean. It's convenient to restaurants and shopping. Definitely recommend.

Thank Stephanie A
Amber T, General Manager at BEST WESTERN PLUS Airport Plaza, responded to this review

Good Day Mrs. A., How great is California? I hope that your trip was memorable and that you will visit this great state again really soon! We would all love to have you and your family! The Bay Area, especially San Francisco, is extremely expensive. We try to maintain the most competitive rates while thinking about our guests. Your recommendation...

Middletown, United States
Reviewed 15 September 2016

I have stayed at many hotels over the past 4 years for business, this was by far one of the best, if not the best. The breakfast was for sure the best. Most of the staff was wonderful. Only one gentleman was bothered by a question I had.

Thank George L
Amber T, General Manager at BEST WESTERN PLUS Airport Plaza, responded to this review

Good Day Mr. L., What an honor it is for you to recognize us as one of the best you have stayed at. That is priceless. I am so glad that you found us and that you allowed us the opportunity to serve you while you were away from home on business. Here at the Best Western Plus Airport Plaza...

Mauston, Wisconsin, United States
Reviewed 14 September 2016

Very nice stay at the Best Western we really enjoyed it here, the rooms were clean and comfy. The breakfast was very good also! The staff bar none was FANTASTIC Jesus (3rd shift desk clerk) was very good to us. I am a early riser and would come down for a smoke and my usual cup of coffee, Jesus was...

Thank Nicole K
Amber T, General Manager at BEST WESTERN PLUS Airport Plaza, responded to this review

Greeting from California Mrs. K., I wanted to personally thank you for recognizing one of my staff members, Jesus. There is no greater feeling in the world than to hear that staff members are taking customer service to the next level and providing our guests with what they deserve. I am beyond delighted to hear that this will be the...

San Diego county, CA
Reviewed 12 September 2016

I am pretty picky when it comes to hotel rooms and this passed my inspection. This room was very clean, smelled nice and had a comfy bed. Street might be noisy for some but you can ask for a room facing the parking lot. Front desk was very helpful and even came up to show us how to use the...

Thank JandMH
Amber T, General Manager at BEST WESTERN PLUS Airport Plaza, responded to this review

Good Day JandMH, I am glad that your standards for room cleanliness are high, there should be no other way. I am happy to hear that we passed your inspection because that is most important. We are located on a busy street and we do the best that we can to accommodate guests requests for the parking lot side. This...

Phoenix, United States
Reviewed 8 September 2016

We were in town for a funeral and this hotel was one of the best we have stayed at in a while. The rooms and property were very clean and the breakfast was good. The eggs were actually real eggs that were cooked and not runny. The rooms were quite and we were able to relax.

Thank Pat H
Amber T, General Manager at BEST WESTERN PLUS Airport Plaza, responded to this review

Good Day Pat H., Although the circumstances that brought you here were unfortunate, I am so happy that you found us. Thank you for recognizing both the breakfast and cleanliness. It is our mission to provide our guests with the very best. Our guests deserve clean, well-manicured facilities as well as a hearty breakfast. It is true, our eggs are...

Placerville, California
Reviewed 6 September 2016 via mobile

I stayed here on Labor Day Weekend, the hotel close to my job site was full when I decided to come in early to beat the holiday traffic. This was my first stay here but will not be my last. I was extremely happy with my room and the bed was a 10+. The only reason I gave 4 stars...

Thank SRC1964
Amber T, General Manager at BEST WESTERN PLUS Airport Plaza, responded to this review

Good Day SRC1964, Thank you so very much for taking the time out of your schedule to write a review regarding your experience with us. I am glad that business landed you here with us and that the job site is so close to us. We hope to see you again and again over the years. We appreciate your feedback...

Los Angeles, United States
Reviewed 3 September 2016

This hotel is very well run and maintained. The staff is friendly and willing to help. The rooms are always clean and well supplied. The bedding is very comfortable. This is our hotel of preference in San Jose.

Thank Gale M
Amber T, General Manager at BEST WESTERN PLUS Airport Plaza, responded to this review

Dear Miron Family, There are no words to express just how much we appreciate your family. It is always an absolute pleasure having you here. Thank you for always helping us grow as a hotel with your feedback, kind words and return visits. Best Western is lucky to have you as members. I will make sure to have a pitcher...

Reviewed 1 September 2016

The picture's on this site are a bit deceiving and one-sided. I don't even recall seeing a pool, especially not one as extravagant as they conveniently blurred out in the provided picture. It's a terrible area that is run down but it's close to airport so that's great. Almost like a motel rather than a hotel. Limited on parking space....

Thank Aaron M
Amber T, General Manager at BEST WESTERN PLUS Airport Plaza, responded to this review

Good Day Mr. M., Thank you for taking the time to write a review regarding your stay here with us. On behalf of the entire staff, I would like to apologize for not exceeding your expectations. The pictures taken of the hotel have not been touched up or blurred. Google used state-of-the-art equipment to take the photos in order to...

Santa Clarita, California
Reviewed 20 August 2016

Even though we had a little trouble sleeping with light coming through shutters, over all experience very good. Appreciated breakfast available for early morning flight. On return from our vacation, stayed again and loved the suite we received. The location is further from the airports than we expected and a car was necessary for the dinner we wanted but other...

Thank Barbs44
Amber T, General Manager at BEST WESTERN PLUS Airport Plaza, responded to this review

Dear Barbs44, Thank you so much for not only taking the time to write a review about your stays here with us but for actually staying with us both before and after your trip. I apologize that the shutters allowed too much light in. I will make sure that Maintenance looks at that. We want all of our guests to...

Reviewed 16 August 2016

We stayed here because it was close to downtown and a very good price. Not a huge hotel but very nice. Also a great breakfast and lunch restaurant right across the street. The room was very clean and we were on the back side so very quite. There was also covered parking for a lot of the cars. It was...

Thank Mike J
Amber T, General Manager at BEST WESTERN PLUS Airport Plaza, responded to this review

Good Day Mr. J., Thank you so much for taking the time to write a review regarding your stay. I am so happy to hear that you found the hotel to be a good fit for you and your family. We take great pride in having clean facilities, thank you for recognizing that. We are not a very big hotel;...

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  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
Official Description (provided by the hotel)
One of the most charming San Jose, California hotels, the Best Western Airport Plus Plaza delivers old-world charm, modern style and a central location right near the San Jose Airport and San Jose Convention Center. We offer our guests complimentary parking (one car per room per night), complimentary Wi-Fi and a complimentary full hot breakfast every morning. ... more   less 

Additional Information about BEST WESTERN PLUS Airport Plaza

Address: 2118 The Alameda, San Jose, CA 95126-1140
Region: United States > California > San Jose
Price Range: $191 - $330 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Airport Plaza 3*
Number of rooms: 40
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Also Known As:
Best Western - San Jose Airport Plaza Hotel San Jose
San Jose Best Western
Hotel Style:
#2 Best Value Hotel in San Jose
#4 Family Hotel in San Jose
#6 Business Hotel in San Jose
#7 Romantic Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Airport Plaza staff and other travellers.
6 questions
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Questions? Get answers from BEST WESTERN PLUS Airport Plaza staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for non Alameda facing if some level of road noise worries you. Not sure if they have them though ...”
 of 5 bubbles 516markr516, 25 Sep 2016 | Read review
“office/[arking on ground floor, all rooms on 2nd and 3rd floors. elevator at one end, so some rooms are much further from elevator.”
 of 5 bubbles Randiego, 24 Sep 2016 | Read review
“I am sure all rooms were a great as ours”
 of 5 bubbles NicoleK218, 14 Sep 2016 | Read review
“Room facing parking lot might be quieter”
 of 5 bubbles JandMH, 12 Sep 2016 | Read review
“Get a room away from the main road (even numbered)”
 of 5 bubbles profkc, 10 Aug 2016 | Read review
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