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Extended Stay America - San Jose - Downtown

181 reviews
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Traveller (16)
Room & Suite (12)
Dining (1)
Overview
  • Excellent40%
  • Very good12%
  • Average14%
  • Poor12%
  • Terrible22%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
2.5 Star Hotel
All hotel details
Offers from Extended Stay America - San Jose - Downtown
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Reviews (181)Write a Review
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All reviewsfor long term staysmanager ravigeneral managerlight rail trainclean bathroomlaundry roomhotel is excellentweekend staymorning breakfasta wonderful staygreat customer servicebay areacomfortable staykitchenettejulietrihannalaundromat
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1 - 5 of 174 reviews
Reviewed 2 days ago via mobile

When I checked in I wasn’t feeling well from my traveling and had a horrible headache. I got to my room and even when a car went by my head felt like it was going to explode. I went down to the front desk and...More

Thank Faith L
Response from 00esa, Manager at Extended Stay America - San Jose - DowntownResponded yesterday

Faith, it was a pleasure having you as our guest at Extended Stay America. We are delighted to read you liked your well-maintained room and were treated exceptionally well by our staff. Everyone from our team has appreciated you for highlighting their efforts. Reviews such...More

Hotel's Favourite
Reviewed 9 November 2017

I really enjoy staying at the Extended Stay Downtown San Jose when I'm in San Jose on business. The rooms are nice and comfortable and you can't beat the location. Lots of parking and a great staff too. Highly recommended.More

Thank John G
Response from 00esa, Manager at Extended Stay America - San Jose - DowntownResponded 10 November 2017

John, thank you for choosing the Extended Stay America for your stay. We are delighted to read you had a comfortable time here and that you were benefitted with our convenient location. Thanks for recommending us, and we look forward to welcoming you whenever your...More

Reviewed 5 days ago

House keeping is very poor, the staff need a lot of training from the Manager down. Dirty room I have bug bite the manager does not care. Coffee service often late in the morning. Several times I had to skip because If I will be...More

1  Thank Mobilhopitality
Response from 00esa, Manager at Extended Stay America - San Jose - DowntownResponded 4 days ago

Dear Mobilhopitality, Thank you for being our guest and for taking time to leave feedback. Please accept our apology for the problems you experienced. We want all of our guests to have a comfortable and stress-free stay, and we did not live up to your...More

Reviewed 1 week ago

Stayed here for a work trip and everything was clean and ready for me to stay when i got here. i would recommend to anyone wanting to stay in san jose for business or vacation for a while. The area wasnt bad either. My necessities...More

Review collected in partnership with Extended Stay
Thank 702jaimep
Response from 00esa, Manager at Extended Stay America - San Jose - DowntownResponded 1 week ago

Thank you for choosing to stay at Extended Stay America. We are thrilled to know our location close to various attractions of the city was convenient for your needs and were impressed with all the aspects of our hotel. Thanks again for recommending us, and...More

Reviewed 1 week ago

relocation from a another country. I would recommend the place it is in a good location very close from loctaed very from the airport and they provide you the utensils needed for cooking in excellent conditions with no extra cost.More

Review collected in partnership with Extended Stay
Thank Diana V
Response from 00esa, Manager at Extended Stay America - San Jose - DowntownResponded 1 week ago

Diana, thank you for staying with us and for sharing your wonderful feedback. We are thrilled to read you were impressed with the facilities we offer and that you liked our convenient location. Thanks for recommending Extended Stay America, and we would love to host...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$103 - US$199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in San Jose
Room types
Kitchenette, Suites, Non-Smoking Rooms
Details
Price range
US$103 - US$199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in San Jose
Room types
Kitchenette, Suites, Non-Smoking Rooms
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Traveller (16)
Room & Suite (12)
Dining (1)
Hotel & Grounds (15)
Bathroom (2)
Questions & Answers
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John P
5 December 2017|
Answer
Response from Allen F | Reviewed this property |
I guess you could walk there -- it's 3 miles -- but I wouldn't recommend it. It's a one-hour walk through different neighborhoods and even across Route 880. Take an Uber.
0
Votes
PepperSeaside_CA
4 November 2016|
Answer
Response from 2016visi2r | Reviewed this property |
the hotel does not have airport shuttle.
0
Votes
Pookeygirl
27 September 2014|
AnswerShow all 2 answers
Response from Moh_Samir | Reviewed this property |
Yes, even if you went back late, you will park your car in the free parking around 50m away from the hotel main entrance.
0
Votes
Room Tips
"Find a room away from the lightrail tracks."
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"this hotel is not really for the view."
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"I was in several rooms. All were great !"
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"This hotel have great location. convenience store around here"
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