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Extended Stay America - San Jose - Downtown

189 reviews
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Traveller (16)
Room & Suite (14)
Dining (1)
Overview
  • Excellent41%
  • Very good12%
  • Average14%
  • Poor12%
  • Terrible21%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
2.5 Star Hotel
All hotel details
Offers from Extended Stay America - San Jose - Downtown
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Rooms
Mar. 5Mar. 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (189)Write a Review
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All reviewsfor long term staysmanager ravigeneral managerlight rail trainthe hotel parking lotclean bathroomlaundry roomhotel is excellentweekend staymorning breakfastthe entire staffa wonderful staybusiness tripgreat customer servicebay areacomfortable stayjuliet
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1 - 5 of 182 reviews
Reviewed 2 weeks ago

excellent location, staff helpful with suggestions when asked, safe and secure. clean room with all amenities included. location central and close to everything will definitely stay there again. highly recommendMore

Thank Maggy A
Response from 00esa, Manager at Extended Stay America - San Jose - DowntownResponded 2 weeks ago

Thanks for the awesome feedback. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with all that we have to offer. It was a pleasure having you at Extended Stay America, and we look forward to hosting you again...More

Hotel's Favourite
Reviewed 3 weeks ago

We stayed at this hotel for a business trip and right away the manger was very nice and sociable the room was clean and great parking. I would highly recommend this hotel and I will go back and stay there again!More

Review collected in partnership with Extended Stay
Thank G1241GWrobertov
Response from 00esa, Manager at Extended Stay America - San Jose - DowntownResponded 3 weeks ago

Thank you for choosing Extended Stay America for your business trip. We are thrilled to learn you had an amazing stay and that we were able to meet all your expectations. Your reviews made our day. Thanks again and we look forward to welcoming you...More

Reviewed 2 weeks ago

Very short and sweet I was super impressed with the desk clerk Kane and Mr. Singh the GM Super Awesome Service!!! They really made sure I got the rate I was promised after an error from the online service I booked through. Went way beyond...More

Review collected in partnership with Extended Stay
Thank R3484LHjosec
Response from 00esa, Manager at Extended Stay America - San Jose - DowntownResponded 2 weeks ago

Thanks for making Extended Stay America a part of your travel plans. We are thrilled to know all went great during your stay and that you were satisfied with all that we have to offer. It was a pleasure having you here, and we look...More

Reviewed 2 weeks ago

The entire staff is very efficient, friendly and extremely accommodating. The rooms are spacious with a great kitchen space and new wood laminate floors. The whole property is very clean and well cared for. The gated surface parking lot has plenty of space. It is...More

Thank SCK9012
Response from 00esa, Manager at Extended Stay America - San Jose - DowntownResponded 2 weeks ago

Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel, and...More

Reviewed 2 weeks ago via mobile

It was nice stay. Manager Ravi helped a lot to getting familiar with things they provided. I would like to stay again if I get chance. Overall services provided were good. And the price they charged is also good. Staff is very helpful.More

Thank Anil S
Response from 00esa, Manager at Extended Stay America - San Jose - DowntownResponded 2 weeks ago

Anil, thank you for your excellent review of Extended Stay America. We are thrilled to read you loved our affordable rates and the exceptional service provided by our associates. We will be sure to share your compliments with the entire team. Thanks again for being...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$108 - US$210 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Best Value Hotel in San Jose
Room types
Kitchenette, Suites, Non-Smoking Rooms
Details
Price range
US$108 - US$210 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Best Value Hotel in San Jose
Room types
Kitchenette, Suites, Non-Smoking Rooms
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Traveller (16)
Room & Suite (14)
Dining (1)
Questions & Answers
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John P
5 December 2017|
Answer
Response from Allen F | Reviewed this property |
I guess you could walk there -- it's 3 miles -- but I wouldn't recommend it. It's a one-hour walk through different neighborhoods and even across Route 880. Take an Uber.
0
Votes
PepperSeaside_CA
4 November 2016|
Answer
Response from 2016visi2r | Reviewed this property |
the hotel does not have airport shuttle.
0
Votes
Pookeygirl
27 September 2014|
AnswerShow all 2 answers
Response from Moh_Samir | Reviewed this property |
Yes, even if you went back late, you will park your car in the free parking around 50m away from the hotel main entrance.
0
Votes
Room Tips
"Find a room away from the lightrail tracks."
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"this hotel is not really for the view."
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"I was in several rooms. All were great !"
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"This hotel have great location. convenience store around here"
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