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DoubleTree by Hilton San Jose

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#14 of 75 Hotels in San Jose
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DoubleTree by Hilton San Jose
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1,884 Reviews from our TripAdvisor Community

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Showing 1,827: English reviews
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Tyler, Texas
Reviewed yesterday NEW

My wife and I stayed here for an early flight departure. Very large room with nice decor. We loved the layout with 2 sinks allowing us to sleep in a few minutes longer. Especially great choice for Hilton Honors members, the hotel offers lots of perks.

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Helpful?
Thank Jim P
Glendale, Arizona, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 4 December 2016

This was a great hotel. Even better if you happen to be a Hilton Honors member. I can only speak to the floor I was on, 10th. Included free water, soda, juice, snacks, tea and coffee 24 hours a day in the lobby when you exited the elevator. The rooms were nice size, comfortable with a nice size TV (45...

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1Thank Craig D
About Hotel's Favourite Review
CookieonArrival, Manager at DoubleTree by Hilton San Jose, responded to this review

Dear Craig D, I am delighted to hear that you enjoyed your recent stay with us! We look forward to welcoming you back next time you're in the area. Sincerely, Carrie McAllen Director of Business Development

San Francisco, California
Reviewed 5 days ago NEW

Enjoyed my stay at the hotel. The staff were all very friendly and helpful. Some small things I commented on when doing the online survey, but all very fixable. One thing I noticed right off the bat was that there are hardly any trash cans in the rooms and they are very small, but not a big deal.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank KeyWestAdmirer
CookieonArrival, Manager at DoubleTree by Hilton San Jose, responded to this review

Dear KeyWestAdmirer, Thank you for taking the time to share your feedback with us. We appreciate you letting us know the specific ways we can improve our guestrooms. We will pass this information along to our management team for review. Sincerely, Carrie McAllen Director of Business Development

San Francisco, California
Reviewed 6 days ago NEW

Stayed as a convention attendee. There were small issues that conflicted with my experience of the DoubleTree/Hilton brand - a pile of dust had clearly gathered under a corner of my bed, service at the bar Sunday night was so slow I ended up missing a meeting despite two talks with the manager on duty and a very slow night...

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Helpful?
Thank spooncherry
CookieonArrival, Manager at DoubleTree by Hilton San Jose, responded to this review

Dear spooncherry, Thank you for sharing your feedback with us. We are truly sorry to hear that your recent experience at our hotel was not a more positive one. We will address the specific service issues you experienced during your stay here. There are always improvements and expansions that can be made to the amenities we offer at our hotel...

Rancho Cordova, California
Reviewed 6 days ago NEW

Quite good overall. San Jose is NOT San Francisco, therefore, the regular charge to park a car is a bit excessive. The service at the Front Desk, restaurant, etc., was excellent. The rooms are nice and clean but not luxurious. Excellent accommodations for the handicapped.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank caroleo456
CookieonArrival, Manager at DoubleTree by Hilton San Jose, responded to this review

Dear caroleo456, Thank you for sharing your review with us. We're pleased to hear that you experienced excellent customer service and enjoyed our restaurants! Please stay with us again next time you find yourself in the area. Sincerely, Carrie McAllen Director of Business Development

Campbell, United States
Reviewed 6 days ago NEW

This hotel is comfortable, quiet, and clean. The huge windows in the guest rooms are a real plus, especially as they all face away from other guest rooms. Gives a really nice sense of calm and privacy. The downstairs common spaces/meeting spaces have been renovated recently, and look amazing, but the rooms are showing some signs of wear. Overall, recommended....

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank indigop716
CookieonArrival, Manager at DoubleTree by Hilton San Jose, responded to this review

Dear indigop716, Thanks for taking the time to review our hotel! We are happy to hear that your recent stay was comfortable and pleasant! We're delighted to hear that you enjoyed our recent renovations. New perspectives about our guestroom appearance help us make improvements on an ongoing basis. Thank you for your comments! Sincerely, Carrie McAllen Director of Business Development

San Francisco, California
Reviewed 6 days ago NEW

We have used the hotel to stay after ice hockey play,only 10 minutes from stadium, we were upgraded to better room and given free breakfast. Room was clean , comfortable, quite and we did get nice view from our balcony.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Alena006
CookieonArrival, Manager at DoubleTree by Hilton San Jose, responded to this review

Dear Alena, Thank you for your review. We're pleased to hear that you enjoyed your room upgrade and the view from your room! Please visit us again soon. Sincerely, Carrie McAllen Director of Business Development

San Francisco, United States
Reviewed 6 days ago NEW

As far as communal comforts go, this hotel has the place down, but as far as individual comfort it's not as much. There is a pool and hot tub (outdoor) kept in good shape, and a reasonably priced restaurant on site. That said, at least during a convention, room service and cleaning service may be less than reliable, and if...

Review collected in partnership with DoubleTree by Hilton
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Thank Diana R
CookieonArrival, Manager at DoubleTree by Hilton San Jose, responded to this review

Dear Diana, Thanks for sharing your review! We have an exceptional Director of Housekeeping and Director of Property Operations so that we can improve our facilities beyond the expectations of our guests. Both Directors have been provided with your feedback and will be sharing with their teams as a training tool to set expectations and ensure our guests are not...

Palm Springs, United States
Reviewed 6 days ago NEW

Year after year, the Doubletree San Jose provides an excellent guest experience for conference attendees at Pantheacon. Margaret at the front desk was particularly helpful. My room was quiet and clean. Most of the meeting spaces were kept at a comfortable temperature. And the free cookies are always delicious!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank J1170FKkarenm
Reviewed 1 week ago NEW

They moved us to another hotel from where our convention was held for the first night, five minutes before arrival. We had to go back and forth between hotels during a torrential storm. Then had to move all of our stuff back to the hotel in the rain, first thing in the morning. Also would not allow us a two...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Designarchist
CookieonArrival, Manager at DoubleTree by Hilton San Jose, responded to this review

Dear Designarchist, Thank you for sharing your feedback. We are very sorry to hear about your recent experience. We have forwarded your feedback to the director of our front office for review. This is definitely not the type of experience we want our guests to have and we cannot apologize enough. Your feedback will help us make future improvements to...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Convenient Silicon Valley location, Doubletree Hotel San Jose is close to the San Jose Airport and a short drive from Downtown or Santana Row. Doubletree boasts the largest guest rooms as well as 48,000 sq. Ft. Of meeting space. This hotel is the perfect destination for family travel, corporate meetings, or an elegant wedding. Friendly staff and a warm chocolate chip cookie at check in make it feel like home. ... more   less 

Additional Information about DoubleTree by Hilton San Jose

Address: 2050 Gateway Place, San Jose, CA 95110
Region: United States > California > San Jose
Price Range: $186 - $559 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton San Jose 3.5*
Number of rooms: 505
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Travelocity and Priceline so you can book your DoubleTree by Hilton San Jose reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton San Jose Hotel San Jose
Doubletree San Jose
San Jose Doubletree
Hotel Style:
#2 Green Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton San Jose staff and other travellers.
12 questions
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over a year ago
Scotland
San Jose, California
2 months ago
San Jose, California
2 months ago

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Questions? Get answers from DoubleTree by Hilton San Jose staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor was restful and away from the restaurant and bar”
 of 5 bubbles 437jimp, 27 Feb 2017 | Read review
“Get a room not facing 101 (ie airport side)”
 of 5 bubbles Inglenook, 19 Feb 2017 | Read review
“Be sure to join Hilton Honors to get a larger room and free wifi. It's free to sign up.”
 of 5 bubbles MaestraM, 8 Feb 2017 | Read review
“Older rooms, still not all too bad.”
 of 5 bubbles AHarmon88, 13 Jan 2017 | Read review
“Executive floor 10 is quiet with good lounge area. Large room.”
 of 5 bubbles Travels_with_Lia, 27 Dec 2016 | Read review
5 of 5