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DoubleTree by Hilton San Jose

Expedia.comUS$295*
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#16 of 75 Hotels in San Jose
GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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DoubleTree by Hilton San Jose
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1,946 Reviews from our TripAdvisor Community

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Showing 1,886: English reviews
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Lancaster, Pennsylvania
Reviewed yesterday NEW

The Doubletree is right off US 101 and next to San Jose airport without actually being on the airport property. This hotel is for convenience, and it does a great job being at the right place. The rooms are a bit tired but fine. Just be careful with the laundry service. Both my shirts and my suit came back with...

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Helpful?
Thank CuriousTravelerRadio
Glendale, Arizona, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 4 December 2016

This was a great hotel. Even better if you happen to be a Hilton Honors member. I can only speak to the floor I was on, 10th. Included free water, soda, juice, snacks, tea and coffee 24 hours a day in the lobby when you exited the elevator. The rooms were nice size, comfortable with a nice size TV (45...

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Helpful?
1Thank Craig D
About Hotel's Favourite Review
CookieonArrival, Manager at DoubleTree by Hilton San Jose, responded to this review

Dear Craig D, I am delighted to hear that you enjoyed your recent stay with us! We look forward to welcoming you back next time you're in the area. Sincerely, Carrie McAllen Director of Business Development

San Francisco, United States
Reviewed yesterday NEW

When you drive down from San Francisco in traffic that is car-to-car and you don't have the air conditioning on because where you are is always on the cold side, and someone at the front desk welcomes you with a cookie and a bottle of cold water, you know that you are in for a great stay.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Pauline P
Frederikssund Municipality, Denmark
Reviewed 5 days ago NEWvia mobile

This is a noisy hotel but when it comes to Inside as Well as noise from cars driving by Hotel rooms Are quite good sized There is a good fitness center on prem The breakfast restaurant is really good Thomas

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Helpful?
Thank henriksen2
CookieonArrival, Manager at DoubleTree by Hilton San Jose, responded to this review

Dear henriksen2, Thank you for taking the time to share your feedback with us. We're happy to hear that that you enjoyed the pool and our breakfast. Please visit us again next time your travels bring you to the area. Sincerely, Patrick Reece General Manager

Irvine, California
Reviewed 6 days ago NEW

This place needs a serious update. Wallpaper peeling off walls, wood falling off bathroom door, mold on ceiling tiles, lighting very dim, bed sham torn apart, carpet ripped. And this was on the Hilton honors floor!!!! For the price paid, this place was a total dump!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank sherisf2017
CookieonArrival, Manager at DoubleTree by Hilton San Jose, responded to this review

Dear sherisf2017, Thank you for your review of your experience with your guest room. At our property, we often utilize guest reviews to help us improve our hotel operations. We’ve reviewed your feedback with our hotel team and are we hope to take active steps in the future to freshen our guestrooms. New perspectives about our hotel and our guestroom...

San Luis Obispo, California
Reviewed 1 week ago

Would recommend as the best place close to San Jose Airport. There are a number of other less expensive hotels and motels in the area that also offer this type of service, but the quality is also much lower and the service to and from airport less efficient.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Doris H
CookieonArrival, Manager at DoubleTree by Hilton San Jose, responded to this review

Dear Doris, Thank you for sharing your feedback with us. We are pleased to hear that you were satisfied with our parking services! We look forward to welcoming you back soon. Sincerely, Patrick Reece General Manager

Salt Lake City, Utah
Reviewed 2 weeks ago

This hotel was rated a AAA 4 Diamond in 2013. After my stay last week, I can see why it lost its high rating. After waiting in line to check in for over 20 minutes to see the one person working at the front desk, I was given a digital key to my room. Twice the key didn't work, and...

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Helpful?
Thank Eric W
CookieonArrival, Manager at DoubleTree by Hilton San Jose, responded to this review

Dear Eric, Thank you for taking the time to share your feedback with us. We're sorry to hear about the issues you had with both the key to your guestroom not working and with the heating and cooling in the room not functioning properly. We're sorry that our front desk team and engineering team were unable to make things right...

Austin
Reviewed 2 weeks ago

The hotel is well situated, but the cost of this is that it does not get refreshed or updated often, and the rooms feel tired. And the location near the airport is likely how they justify usurious pricing for parking.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank jgreene
CookieonArrival, Manager at DoubleTree by Hilton San Jose, responded to this review

Dear jgreene, Thank you for taking the time to share your feedback. We're happy you enjoyed our convenient location. We appreciate you letting us know the ways we can improve future experiences and the overall appearance of our hotel. We will make sure this is forwarded to the appropriate management teams in our hotel for review. Sincerely, Patrick Reece General...

London, United Kingdom
Reviewed 2 weeks ago

We stayed for 1 night as a transit to San Francisco. Overall, an average pleasant stay at DoubleTree by Hilton. Hotel location is near to conveniently near to the airport and the hotel itself is very big. The bedroom is clean, but needs a bit of 'modernisation' in comparison to other DoubleTree in other locations (e.g. crack in the tub,...

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Helpful?
Thank Christy Jesse L
CookieonArrival, Manager at DoubleTree by Hilton San Jose, responded to this review

Dear Christy, Thank you for taking the time to share your review. We're happy to hear that your overall stay at our property was a pleasant one. Thank Suggestions on how we can improve our guestroom appearance help us make improvements to our guest experience on an ongoing basis. We appreciate your time in reviewing our hotel and look forward...

Monterey, California
Reviewed 2 weeks ago

The hotel is an occasional stay when in San Jose for Sharks games. The rooms are decent, slightly showing age, but clean. My issue is the staff. I stayed at this hotel at the end of March, 2017 during a huge middle and high school conference. I complained about noise several times in the early morning hours, finally I requested...

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Helpful?
Thank bayjewels
CookieonArrival, Manager at DoubleTree by Hilton San Jose, responded to this review

Dear bayjewels, Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your recent stay at our property was not as pleasant as it could have been. We pride ourselves on our "Make it Right" promise and we're sorry that we were not able to make things right during your stay....

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Convenient Silicon Valley location, Doubletree Hotel San Jose is close to the San Jose Airport and a short drive from Downtown or Santana Row. Doubletree boasts the largest guest rooms as well as 48,000 sq. Ft. Of meeting space. This hotel is the perfect destination for family travel, corporate meetings, or an elegant wedding. Friendly staff and a warm chocolate chip cookie at check in make it feel like home. Please note: a valid credit card is required for nightly $75 deposit fee. ... more   less 

Additional Information about DoubleTree by Hilton San Jose

Address: 2050 Gateway Pl, San Jose, CA 95110-1011
Region: United States > California > San Jose
Price Range: $189 - $699 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton San Jose 3.5*
Number of rooms: 505
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Orbitz, Hotwire, Hotels.com, Travelocity, Priceline, Cancelon, Cheap Tickets, getaroom.com, TripOnline SA, HotelsClick, HotelQuickly and HRS so you can book your DoubleTree by Hilton San Jose reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton San Jose Hotel San Jose
Doubletree San Jose
San Jose Doubletree
Hotel Style:
#2 Green Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton San Jose staff and other travellers.
14 questions
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over a year ago
Santa Cruz, California
1 month ago
Scotland

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Questions? Get answers from DoubleTree by Hilton San Jose staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I don't think you can get a room with a good view of anything except for the surrounding buildings and the parking lot.”
johnhs_13, 2 May 2017 | Read review
“Higher floors away from the Expressway, facing the pool”
DeepakB90, 22 Apr 2017 | Read review
“Go for a room facing inward, not facing the highway.”
ScotsReviewer, 20 Mar 2017 | Read review
“Overlooking the pool is nice”
medanne1, 8 Mar 2017 | Read review
“High floor was restful and away from the restaurant and bar”
437jimp, 27 Feb 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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