We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Fairmont San Jose

Show Prices
Certificate of Excellence
GreenLeadersPlatinum level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Fairmont San Jose
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,068 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,984: English reviews
Start your review of Fairmont San Jose
 Click to rate
Los Angeles, California
Reviewed 1 week ago

By no means your typical silicon valley hotel. No gimmicks, glitz or innovative features to see here. Just style and class delivered in a distinguished time tested package. Public areas are refined. Rooms are traditional and well laid out. Wifi is complementary with Presidents Club membership (which is free). Drop by the attached Grill on the Alley restaurant for happy...

 Report
Helpful?
Thank bbchea
FairmontSanJose, Guest Relations Manager at Fairmont San Jose, responded to this review

Thank you for choosing Fairmont San Jose for your getaway and for taking the time to share your feedback. We very much appreciate your patronage and look forward to your return. We love our FPC members!

Aventura, Florida
HOTEL’S FAVOURITE REVIEW
Reviewed 4 February 2017 via mobile

I was looking for a San Jose hotel to stay at for five nights while visiting my daughter. This is a great location. When we checked in, Kevin, at the front desk, took great care of us. We. Got a beautiful room in the tower that was very recently renovated. The room is beautifully appointed with fluffy robes, great toiletries,...

 Report
Helpful?
Thank MarcelleMiami
About Hotel's Favourite Review
FairmontSanJose, Public Relations Manager at Fairmont San Jose, responded to this review

Dear MarcelleMiami, Thank you very much for sharing your review and experience at Fairmont San Jose. I am so delighted to read that Kevin provided such excellent customer service during your check-in and look forward to sharing your review with him. It was our pleasure to deliver such a memorable experience from the newly appointed guestroom to the fitness center...

Los Altos Hills, California
Reviewed 1 week ago

Overall a pleasant stay at The Fairmont in San Jose, the lobby and overall ambience is good. Rooms, bathrooms and the general feel is of an old hotel, can be updated. The beds were on the squishy side. Food and other amenities were good, no complaints.

 Report
Helpful?
Thank RajivT
FairmontSanJose, Public Relations Manager at Fairmont San Jose, responded to this review

Thank you for your great review. We are constantly working to upgrade our rooms to provide the nicest and most luxurious accommodations for our guests. We hope to have you stay with us again soon.

Las Vegas, Nevada
Reviewed 1 week ago

I was participating in a recruitment event at one of our shows that was playing in San Jose, CA. I only spent one night at the Fairmont but enjoyed my stay very much. I booked the property on Hotwire and got a tremendous deal. The Fairmont is the only 4.5 Star hotel in downtown San Jose, so I was pretty...

 Report
Helpful?
1Thank David C
FairmontSanJose, Guest Relations Manager at Fairmont San Jose, responded to this review

I'm happy to hear you enjoyed the downtown area!! Thank you for choosing Fairmont San Jose for your getaway and for taking the time to share your feedback. We very much appreciate your patronage and look forward to your return.

Reviewed 1 week ago

A local band that we enjoy, Sage, was playing a free New Years Eve concert in the park across the street from the Fairmont so we decided to stay the night. Upon check-in we were upgraded to a bigger room in the newer, North Tower. Every employee we encountered, from check-in, housekeeping to valet parking were all polite and professional....

 Report
Helpful?
Thank Teresa G
FairmontSanJose, Guest Relations Manager at Fairmont San Jose, responded to this review

I am so happy you got to experience a true Fairmont New Years Eve! We are absolutely delighted that you enjoyed our hotel and found our customer service to be warm and engaging. We certainly hope to welcome you back again.

San Francisco, California
Reviewed 1 week ago

My husband and i always thought the Fairmont was an upscale brand and that was part of the reasons we booked this hotel for a night that we were attending a concert at the SAP center in San Jose. We stayed in a remodeled room in the tower building, it was very nice, the room was huge, bed was super...

 Report
Helpful?
1Thank donotcomplain
FairmontSanJose, Guest Relations Manager at Fairmont San Jose, responded to this review

Dear Valued Guest, We strive to provide luxurious accommodations, thoughtful and attentive service and unparalleled experiences to our guests and sincerely apologize for the disappointments you noted in your review. We do read all posts and utilize guest feedback to make any necessary improvements. Thank you for sharing your, we hope to welcome you back again. Warmest Regards, Loyalty Manager

Sweden
Reviewed 2 weeks ago

Very expensive. Very average.I stayed in a "de luxe" room, but it felt like a normal room, but maybe bigger (?). No bathrobe. If you want to take a shower or bath outside the usual "rush hours" (6.30-8.00am and again maybe before dinner), you will only get lukewarm water. Food is average. Roomservice slow (45-50 minutes) - I ordered 3...

 Report
Helpful?
Thank travel2be
FairmontSanJose, Manager at Fairmont San Jose, responded to this review

Dear Valued Guest, Thank you for providing valuable feedback on your experience. We sincerely apologize for the inconsistencies with your room and room service. Clearly we missed the mark for you this stay and I am very sorry about that. We strive to create an exceptional experience in every area and I regret that we did not succeed for you...

San Francisco, California
Reviewed 2 weeks ago via mobile

Travelled on a work event and there was error with my booking, I did not make booking but it was booked for four nights which was only meant to be three. Upon check in , they reinstated the booking but even though we didn't ask for refund for one night, we didn't even get offer of credit to use so...

 Report
Helpful?
Thank Eireboi
FairmontSanJose, Public Relations Manager at Fairmont San Jose, responded to this review

Dear Eireboi, Thank you for providing valuable feedback on your experience. We sincerely apologize for the inconsistencies you noted in service and room décor.We are constantly working to upgrade our rooms to provide the nicest and most luxurious accommodations for our guests. Clearly we missed the mark for you this stay and I am very sorry about that. We strive...

Truckee, California
Reviewed 3 weeks ago

Stayed over a weekend prior to a conference with my husband and young son Sadly things went south right from the get go. For a hotel with the Fairmont name I would have expected a lot more - - On check-in my husband handed over his ID and credit card and started the check-in process. Towards the end it came...

 Report
Helpful?
Thank Pinkblonde
FairmontSanJose, Public Relations Manager at Fairmont San Jose, responded to this review

Dear Valued Guest, Thank you for providing valuable feedback on your experience. We sincerely apologize for the inconsistencies you noted in service. Clearly we missed the mark for you this stay and I am very sorry about that. We strive to create an exceptional experience in every area and I regret that we did not succeed for you this stay....

Noida, India
Reviewed 3 weeks ago

The rooms are really good! I completely enjoyed my 4 days stay. It is situated at very good location. All the restaurants are nearby. I cannot comment on Food as I didn't have any in the hotel. I will surely be going to stay in this hotel only next time I visit Sanjose.

 Report
Helpful?
Thank rohitbajaj31
FairmontSanJose, Public Relations Manager at Fairmont San Jose, responded to this review

Dear Valued Guest, I'm happy to hear you enjoyed the downtown area!! Thank you for choosing Fairmont San Jose for your getaway and for taking the time to share your feedback. We very much appreciate your patronage and look forward to your return. Warmest Regards, Loyalty Manager

491 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (449)
Viewed
Room/Suite (102)
Viewed
Bathroom (39)
Viewed
Pool/Beach Area (30)
Viewed
Hotel & Grounds (50)
Viewed
View from Room (43)
Viewed
Family/Play Areas (2)
Viewed
Dining (15)
Viewed
Other (168)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (42)
Viewed
Business Centre/Function Rooms (7)
Viewed
Dining (7)
Viewed
Pool/Beach Area (4)
Viewed
Hotel & Grounds (10)
Viewed
Family/Play Areas (1)
Viewed
Room/Suite (5)
Viewed
Bathroom (1)
Viewed
Other (7)
Check In Check Out
Hotels you might also like...
Travellers also viewed these San Jose hotels
0.3 km away
San Jose Marriott
San Jose Marriott
#4 of 76 in San Jose
915 reviews
0.5 km away
Hotel De Anza
Hotel De Anza
#7 of 76 in San Jose
581 reviews
0.1 km away
Four Points by Sheraton San Jose Downtown
Show Prices
Show Prices
Show Prices
0.4 km away
Hilton San Jose
Hilton San Jose
#8 of 76 in San Jose
1,079 reviews
0.3 km away
The Westin San Jose
The Westin San Jose
#20 of 76 in San Jose
123 reviews
0.4 km away
Hyatt Place San Jose/Downtown
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Refined elegance and sophistication flow into each of the 808 well-appointed non-smoking deluxe guest rooms and suites at The Fairmont San Jose. Located near Silicon Valley in Northern California, this 20-story two tower masterpiece caters to discerning and well-traveled business professionals who expect impeccable quality from their accommodations. Meeting and conference rooms in our San Jose hotel are equipped to handle functions from exquisite receptions to multimedia presentations. Pamper yourself in the luxurious Tova Day Spa where you can relieve the stresses of the 21st century or simply enjoy a quick mani-pedi. A short drive will take you to more than 60 wineries in the Santa Cruz Mountain Appellation, as well as the famous Monterey Peninsula golf courses. ... more   less 

Additional Information about Fairmont San Jose

Address: 170 South Market Street, San Jose, CA 95113-2360
Region: United States > California > San Jose
Price Range: $270 - $794 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Fairmont San Jose 4.5*
Number of rooms: 808
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Hotels.com, Travelocity, Priceline, Cheap Tickets and Jetsetter so you can book your Fairmont San Jose reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Fairmont San Jose Hotel San Jose
San Jose Fairmont
Hotel Style:
#1 Green Hotel in San Jose
#2 Family Hotel in San Jose
#3 Business Hotel in San Jose
#4 Luxury Hotel in San Jose
#5 Romantic Hotel in San Jose
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Fairmont San Jose staff and other travellers.
13 questions
Ask a question

See all questions (13)

Questions? Get answers from Fairmont San Jose staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Tower rooms are more modern than main building.”
  • Bathroom and sitting area from bedroom
  • King bedroom
  • Room entry
 of 5 bubbles bbchea, 19 Mar 2017 | Read review
“Higher floor and front facing room.”
 of 5 bubbles rohitbajaj31, 5 Mar 2017 | Read review
“High floor, facing east away from airport approach”
  • Nice view from the 20th floor
 of 5 bubbles mastiffdad, 2 Mar 2017 | Read review
“tower building is newly renovated”
 of 5 bubbles LegionofBoomBoom, 24 Feb 2017 | Read review
“Rooms in the new tower are nicer but quite a bit further away from the main building, you access them by crossing a pedestrian walkway”
 of 5 bubbles AfricaRising, 20 Feb 2017 | Read review
5 of 5