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SureStay Hotel by Best Western San Jose Airport

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Traveller (39)
Room & Suite (34)
Traveller (39)
Room & Suite (34)
Dining (3)
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Rooms
Dec. 2Dec. 3
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Modern, two story hotel with restaurant; located 5 minutes from the San Jose International Airport and downtown San Jose, and just off of Highways 880 & 101, near the heart of Silicon Valley.
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Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Restaurant
Breakfast included
Laundry Service
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Room features
Non-Smoking Rooms
Air Conditioning
Family Rooms
Smoking rooms available
Microwave
Refrigerator in room
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HOTEL STYLE
Budget
HOTEL CLASS
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Offers & Announcements:BOOK DIRECT & SAVE
Hotel deals
Location
Full view
49Car recommended
Grade: 49 out of 100
76Restaurantswithin 0.5 km
2Attractionswithin 0.5 km
Reviews (117)
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106 results
Traveller rating
18
27
24
14
23
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LanguageEnglish
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1 - 5 of 106 reviews
Reviewed yesterday

I stayed here one night on a recent trip and selected this hotel as it is located next to the airport where I was headed to the next morning. The room I was given was extremely tired and not well cared for. There was a...More

Thank 8,640
Hotel's Favourite
Reviewed October 12, 2018 via mobile

big room, good breakfast with choice of hot food and great waffles. its so close to everything, really recommend it! and even though it's close to the airport, you don't hear any noise. friendly staff and very helpful.

Thank Cristina A
Reviewed 3 weeks ago

Day 1: Dirty Sheets & Covers & Cigarette Burns In a Non Smoking Room, Asked For Sheets To Be Replaced Before Leaving To Dinner. talked with younger receptionist at front desk. Came Back From Dinner. Bed was remade. top blanket has ink stains. thought mattress...More

Thank BXellos
Reviewed September 8, 2018

We had a great time and found accommodations clean and quaint. The pool was a great place to relax. Victor was very helpful and quick to help make our stay great. We'd definitely come back in the future!

Thank Kristine M
Response from RonakA67, Customer Experience Team at SureStay Hotel by Best Western San Jose AirportResponded September 14, 2018

Thank you for your kind review. We are very pleased that you enjoyed your stay at our hotel and your overall experience. We hope to welcome you again soon!

Reviewed August 5, 2018

Found bloodstains on the blanket (not in a duvet cover) and called the office three times starting 5pm but they pretended I had not called before and said "someone will be over soon to check". There was no topsheet either so it had been resting...More

Thank RasanBizTraveler
Response from Ronak A, Customer Experience Team at SureStay Hotel by Best Western San Jose AirportResponded August 12, 2018

Thank you for staying with us and for providing your feedback. We apologize we did not meet your expectations and appreciate you sharing your insights - we will convey your feedback to management to address.

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Questions & Answers
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Tcruzer
September 23, 2015|
AnswerShow all 2 answers
Response from owen G | Reviewed this property |
Not sure if they offer anything, but there is a metro train stop just one block away on the same street that I took. You can take the train one stop north to catch a free bus shuttle to the airport.
0
Votes
Room Tips
"Abort! Leave! Do Not Enter!"
BXellos
3 weeks ago
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"The back building is quieter in general, but makes for a longer walk if you're catching a Lyft/Uber..."
128denised
Jun. 24, 2018
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"Your best bet is to stay ELSEWHERE."
tsbcad
Mar. 23, 2018
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"I preferred the location to the back of the motel."
origsnoopy1
Mar. 9, 2017
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PRICE RANGE
US$121 - US$176 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
vagabond hotel san jose
FORMERLY KNOWN AS
Vagabond Inn Executive - San Jose Airport
LOCATION
United StatesCaliforniaSan Jose
NUMBER OF ROOMS
76
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