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All reviews full kitchen front desk free breakfast an extended stay room was clean business trip housekeeping staff light rail king suite swimming pool couple of nights the location is perfect san jose airport the hotel offers per day the staff was friendly and helpful free shuttle
We stayed her because of the low rates for a hotel in a great location in San Jose. We were pleasantly surprised at the service and the features of this hotel. Residence Inn's are naturally comfortable with their kitchens, etc, but staff such as Wally...More
Date of stay: December 2018
Response from Brian M, General Manager at Residence Inn San Jose AirportResponded 2 weeks ago
Cheers and thanks for choosing to stay with us. Much appreciation for your valued feedback and favorable review We will share your comments with our team to celebrate Wally's customer service application.
Really happy with our 1-bedroom suite. Comfortable large rooms with superior king bedding and a full-size kitchen (along with more perks in room too), that was well maintained by the housekeeping staff . The front desk staff are professional and friendly and will do all...More
Date of stay: January 2018
Thank Stacy M
Response from Brian M, General Manager at Residence Inn San Jose AirportResponded December 13, 2018
Dear Stacy M,
Thank you for posting a review after your recent stay at the Residence Inn San Jose Airport. I'm pleased to read that you enjoyed your stay, and that the room layout worked so well for you! We are proud of our associates...More
We were picked up by the hotel shuttle, which was very nice and quick. The hotel is close to the airport. The hotel itself seems new and is very nice. The common areas and rooms are clean and nice. Staff was very helpful. Nice stay.
Date of stay: November 2018
Response from Brian M, General Manager at Residence Inn San Jose AirportResponded November 27, 2018
Thanks for choosing and staying with us. I appreciate the favorable rating and nice comments. I will be sharing your feedback with my team in hopes that we will earn a 5 star review during your next stay with us.
Was impressed with the size of the kitchen inside the room - huge for an extended stay - and how comfortable the bed and the pillows were. Too bad I only got availability on my way in to Hawaii (San Jose was my overnight stop),...More
Date of stay: October 2018
1 Thank Tatiana G
Response from Brian M, General Manager at Residence Inn San Jose AirportResponded November 6, 2018
Cheers Tatiana G,
Thanks for staying with us and the favorable rating. Will be sharing your feedback with my team.
We attended a conference downtown and the location was super. 7-minute walk (or 2-minute scooter) to the light rail. Very safe and clean around the hotel. The Hotel has a shuttle that is 5 minutes from the Airport. Both times to and from the airport...More
Date of stay: October 2018
Thank david b
Response from Brian M, General Manager at Residence Inn San Jose AirportResponded October 30, 2018
Hello david b,
Thank you for taking the time to share your recent experience at the Residence Inn San Jose Airport with us.
Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. While I’m glad to hear you enjoyed...More
We serve breakfast from 6:30 until 9:00 Monday through Friday, and 7:00 to 9:30 on weekends. We do have a small complimentary grab and go, with fruit, yogurt, granola bars and coffee in the lobby of the... More
We serve breakfast from 6:30 until 9:00 Monday through Friday, and 7:00 to 9:30 on weekends. We do have a small complimentary grab and go, with fruit, yogurt, granola bars and coffee in the lobby of the SpringHill Suites (we are a dual hotel, both hotels in one building) starting at 4:30 am each day. The first shuttle is at 5:00 am each day, reservations highly recommended as it books early. The shuttles leave from the lobby of the SpringHill Suites (a few steps from the Residence Inn lobby).
Thank you for thinking of the Residence Inn San Jose Airport!
Unfortunately we do not offer the Evening Mix here. We are a dual hotel, sharing a building and services with the SpringHill Suites. We do offer a full bar and dinner service in the SpringHill Lounge seven... More
Unfortunately we do not offer the Evening Mix here. We are a dual hotel, sharing a building and services with the SpringHill Suites. We do offer a full bar and dinner service in the SpringHill Lounge seven days a week. In addition we have several very good restaurants within walking distance, and our shuttle is available to take you to other local restaurants withing a short radius. We do charge a $15 per day parking fee to all guests who park cars.
Thank you for the questions and we hope to be of service soon.
David I, GM