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Extended Stay America - San Francisco - San Mateo - SFO

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Traveller (15)
Room & Suite (81)
Dining (1)
Overview
  • Excellent31%
  • Very good20%
  • Average14%
  • Poor10%
  • Terrible25%
Travellers talk about
“energy bars”(3 reviews)
“grab and go”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
2 Star accommodation
All hotel details
Additional information
Offers from Extended Stay America - San Francisco - San Mateo - SFO
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Offers from Extended Stay America - San Francisco - San Mateo - SFO
Special Offer: Save up to 10% TODAY!
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Reviews (149)
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29
22
14
38
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41
29
22
14
38
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All reviewsenergy barsbreakfast facilitygrab and gofront desk staffrooms are cleanfoster cityrubysafewaybusinessstoveratesfreeway
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1 - 5 of 144 reviews
Reviewed 1 week ago

I asked for an early check-in. When I arrived, the person behind the desk told me that he could check me but I would have to pay an extra day for the room since it was so early. I declined to be charged an extra...More

Thank SMAJ7
Response from 00esa, Manager at Extended Stay America - San Francisco - San Mateo - SFOResponded 1 week ago

Thank you for your feedback. This is certainly not the type of service our hotel is known for, and we apologize that you and your family had a disappointing experience with us. We take comments like yours very seriously and are redoubling our training efforts...More

Hotel's Favourite
Reviewed July 10, 2018

I love staying at the Extended Stay America's. It gives me everything I need. It has a full refrigerator, microwave and 2 burners. It has a good laundry facility and is close to all my shopping needs. The staff is very friendly and they accommodate...More

Thank bevelye2017
Response from 00esa, Manager at Extended Stay America - San Francisco - San Mateo - SFOResponded July 12, 2018

Thank you for making Extended Stay America your home away from home. We are delighted to know you were overwhelmed not only with our outstanding hospitality and convenient location but also with the value we offer. Reviews such as yours mean a lot! Thanks again,...More

Reviewed 2 weeks ago via mobile

I stay at this hotel anytime I go to the Bay Area the rooms are all Suites they have a big queen size bed as well as a queen size sofa sleeper not to mention if you're trying to save money they have a full...More

Thank tonysdeliveryand2018
Response from 00esa, Manager at Extended Stay America - San Francisco - San Mateo - SFOResponded 2 weeks ago

Tony, we appreciate you for choosing Extended Stay America. It feels good to know you had a peaceful stay with us and that you could start your day with our delicious breakfast offerings. Thanks once more for the excellent comments, and we look forward to...More

Reviewed 2 weeks ago

It's my first time come here ,in USA, and Ruby show me how professional she is ! Not only she call me sweetheart when i keep asking a lot of questions with low level english .also she is professional and responsibility and intelligent.Thank you so...More

Thank panxiulingkeesha
Response from 00esa, Manager at Extended Stay America - San Francisco - San Mateo - SFOResponded 2 weeks ago

Thank you for choosing Extended Stay America for your business trip. We are glad to know you had a comfortable stay and were impressed by the amazing service provided by Ruby. We will be sure to share your compliments with her for taking good care...More

Reviewed 3 weeks ago

The place does exactly compare to the hotels I usually stay. The rooms are small but enough for single traveler - it has all the amenities like refrigerator, microwave and burners. But what I loved the best was the friendly staffs who were always there...More

Thank das_debajit
Response from 00esa, Manager at Extended Stay America - San Francisco - San Mateo - SFOResponded 2 weeks ago

Thanks for evaluating your stay. We are glad to read you had a comfortable stay and liked the service provided by our staff. We will share your compliments with them. We hope you will give us another chance to provide you with a better experience....More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Self-Serve Laundry
Breakfast included
Room amenities
Microwave
Details
Price range
US$133 - US$278 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$133 - US$278 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (15)
Room & Suite (81)
Dining (1)
Questions & Answers
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Room Tips
"Avoid rooms towards the Freeway - they are very noisy."
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"Follow the staffs recommendations as they know the property best !"
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"We had a corner unit on top floor facing courtyard and it was very quiet."
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"Choose King Size Rooms!"
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