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San Mateo SFO Airport Hotel

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110 Reviews from our TripAdvisor Community

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Showing 97: English reviews
Reviewed 27 December 2015 via mobile

I wasn't what to expect for a 2.5 hotel but in San Francisco you can't beat free hotel parking, free breakfast and free wifi!!! The hotel is a bit older but the rooms are very cozy and the restrooms are very nice. I was very pleased with our stay here.

Thank Daniela M
Kara N, Front Office Manager at San Mateo SFO Airport Hotel, responded to this review

Thank you so much for you recent review on our hotel! We are so pleased to hear that you enjoyed your stay with us and that we exceeded your expectations. On behalf of our entire staff we look forward to having you stay with us in the near future! Best Regards, Christine Front Office Supervisor

Atascadero, California
Reviewed 25 December 2015

Well sorry to say I'm going to give this place a nice solid 3 star. And no more. It's clean enough, nice enough, it's so aging, but the maintenance seems to be in place, the entrance and exit are a little tight. It's easy enough to find. The blankets are a little lacking for me, the breakfast from 6 to...

Thank CharleySays
Kara N, Front Office Manager at San Mateo SFO Airport Hotel, responded to this review

Thank you for your review on our hotel. I'm sorry to hear that we didn't live up to your expectations. I hope you are willing to give our hotel another try in the future so that we may have the opportunity to not only live up to your expectations, but exceed them. If there is anything we can do to...

Cebu Island, Philippines
Reviewed 23 December 2015

Hotel need to be updated but was clean, and breakfast was good. WiFi was good and free shuttle service to the airport. Staff was very helpful as well. I got a good deal for the money, otherwise I would have passed on this hotel. It reminds me of a old military hotel and I had a suite room. Most things...

Thank Blu_Haliday
Kara N, Front Office Manager at San Mateo SFO Airport Hotel, responded to this review

Thank you so much for your review on our hotel. I am pleased to hear that your stay overall was a good one. We hope to see you again in the future and if there is anything we can do to assist you with future stays, please let us know. Best regards, Christine Front Office Supervisor

North Carolina
Reviewed 15 December 2015

I've never travelled with my mother since she started using a walker. I booked at the last minute and explained our needs. The price -- for SFO -- was awesome. $139. I've paid nearly that for a cheap and nasty motel down the peninsula so I was excited that we could get a Marriott for that price The room was...

Thank travelviapurple
San Jose, Costa Rica
Reviewed 22 November 2015

The staff could not have been more accomodating. I flew in on a redeye from Costa Rica for a funeral and they allowed me to get into my room in the morning so that I would have time to get ready for the funeral that afternoon. Conveniently located to the airport and shopping. Great breakfast.

Thank Heather D
Reviewed 19 November 2015 via mobile

I had to make a last minute reservation due to an airline error,so I called TripAdvisor to help me find a room. I didn't realize I needed to call the hotel to have the shuttle pick me up at the airport, so by the time I called the hotel I was tired and wanted to get to my room. Mickey...

Reviewed 14 November 2015

United Airlines puts customers from its delayed flights in this property. Airport Courtesy Van The hotel name does not appear on any courtesy van circulating SFO Airport so you'll need to have telepathic skills to know to take the green and white "Holiday Inn Suites San Mateo" shuttle (that hotel is next door - and in an entirely different category.)...

1Thank PegasusMiami
CananJ, Director of Sales at San Mateo SFO Airport Hotel, responded to this review

Hello Thank you very much to taking the time to share your feedback with us. We welcome distressed passangers on daily basis and rely on airlines to provide all passengers our information for our shuttle service. I am terribly sorry that you didnt receive our contact information to orginize your shuttle pick up. We share our shuttle with our sister...

Cleveland, Ohio
Reviewed 11 November 2015 via mobile

Room is very small and feels outdated. The tv does not directly face the bed. There is a in wall ac unit. The location also has highway noise. The hotel has multiple buildings and the hallways are on the outside.

Thank kazarko
Houston, Texas
Reviewed 22 October 2015

The staff is friendly and helpful. The hotel is very dated. Everything is in working order and close to the airport with a complimentary shuttle. The rooms are clean, the halls, etc. need a good cleaning If you are looking for a budget hotel near the airport and are not looking for modern amenities this would be an option.

Thank Gerry B
CananJ, Director of Sales at San Mateo SFO Airport Hotel, responded to this review

Hello and thank you very much for staying with us and your feedback. We have an excellent team here to serve and welcome all our travellers. We are very excited to share with you that we will be going under major renovation in the very near future and we look forward to serving our guest with our updated and modern...

Melbourne, Australia
Reviewed 22 September 2015

I recommend this hotel if you are on a modest budget. Front desk staff were exceptionally helpful. Breakfast is good. There was no traffic noise on the third floor overlooking the highways (maybe because the air conditioner was keeping us cool!) I like the layout with sinks separate from the bath/shower and toilet. The older style furnishings felt cozy. Bed...

Thank Clear-Direction

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Centraly located San Mateo SFO Airport Hotel provides excellent value added amenities to all travellers. We provide courtesy airport shuttle to all our guests from SFO Airport (On Call, please contact us once you collect your luggage)as well as complimentary parking, wifi and hot breakfast. ... more   less 

Additional Information about San Mateo SFO Airport Hotel

Address: 350 N Bayshore Blvd, San Mateo, CA 94401-1235 (Formerly Comfort Inn Airport South)
Region: United States > California > San Mateo
Price Range: $125 - $365 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — San Mateo SFO Airport Hotel 2.5*
Number of rooms: 110
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Also Known As:
Comfort Inn Airport South Hotel San Mateo
Comfort Inn San Mateo
San Mateo Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from San Mateo SFO Airport Hotel staff and other travellers.
3 questions
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Burlington, Vermont
over a year ago
Santa Cruz, CA
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel is very close to the freeway but have double windows so i didn't detect any traffic noise.”
 of 5 bubbles Oldzion, 5 Jun 2016 | Read review
“Make the facility is ready to use since they are under renovation.”
 of 5 bubbles ming962206, 3 Jun 2016 | Read review
“Try to get room on top floor if possible.”
 of 5 bubbles Midnight_ECL, 30 May 2016 | Read review
“Call/reserve airport transfer, they have alot of peolpe going and coming from the airport”
  • suite room
 of 5 bubbles Blu_Haliday, 23 Dec 2015 | Read review
“It is a secured building at night so I think any room would be fine!”
 of 5 bubbles D7368NImarym, 11 May 2015 | Read review
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