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A wonderful hotel which gives you a full residence experience which has all the amenities needed to call it a residence.
I stayed for than two weeks and i was fully satisfied with the hotel amenities and the breakfast was awesome, I liked it.
Overall the experience was pretty good but there is some room for improvement.
Good: All the desk staff are very friendly, helpful and courteous. They were very patient. I like the location of hotel. It is off the main road so there was no road...More
I already submitted a review for this wonderful hotel but had to delete it and start again because I don’t think my first review did it justice after just one night here.
We have been here for 6 out of our 8 night stay now...More
Response from ResidenceInnSanMateo, Front Office Manager at Residence Inn San Francisco Airport/San MateoResponded 28 December 2017
Thank you for the fabulous feedback about our property here in San Mateo. We strive to deliver a great guest experience for everyone that stays with us. I am very pleased that our staff here made you feel that way, and we're happy...More
We stayed here when our son and daughter-in-law moved into their new house. It was clean and well equipped although we didn't use the kitchen at all as we were always at the house working or waiting for workmen. The breakfast they serve and is...More
Response from ResidenceInnSanMateo, Manager at Residence Inn San Francisco Airport/San MateoResponded 17 October 2017
Thank you for sharing your experience at the Residence Inn San Francisco Airport/San Mateo.
As a Valued Guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in...More
manager jessica rossin was very kind. I was attending a funeral. she sent fruit basket and condolence card to my room. staff was very nice. fitness facility was small. breakfast very nice, pool looked nice but i didn't use it. great location for airport. they...More
Response from ResInnSM, Front Office Manager at Residence Inn San Francisco Airport/San MateoResponded 30 September 2017
We're glad you enjoyed your stay and we have passed on your kind words to Jessica and our upeer management. We hope you return to stay with us under happier circumstances and we hope to provide you with same quality of service.
Depending on traffic, it's about an hour to an hour and a half drive time. I would recommend renting a car. Bart is located in Millbrae, and CalTrain is located at Hillsdale Mall, San Mateo. Neither are close to... More
Depending on traffic, it's about an hour to an hour and a half drive time. I would recommend renting a car. Bart is located in Millbrae, and CalTrain is located at Hillsdale Mall, San Mateo. Neither are close to Residence Inn.
Response from Arturo S | Property representative |
Sure, that seems reasonable. Just let the front desk know the night before your departure and we'll sort out the details. We just ask that you be flexible with where you park your vehicle while you're away. Perhaps we'll see... More
Sure, that seems reasonable. Just let the front desk know the night before your departure and we'll sort out the details. We just ask that you be flexible with where you park your vehicle while you're away. Perhaps we'll see you then : )
Residence Inn San Mateo
Are you sure you want to delete this answer?
"DO NOT STAY IN A ROOM NEAR THE POOL, and don't count on being able to access the pool on weekends :("