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Residence Inn San Francisco Airport/San Mateo

212 reviews
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Traveller (26)
Room & Suite (25)
Dining (3)
Overview
  • Excellent33%
  • Very good47%
  • Average13%
  • Poor3%
  • Terrible4%
Travellers talk about
“full kitchen”(16 reviews)
“foster city”(14 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3.0 Star Hotel
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Mar. 5Mar. 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (212)Write a Review
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All reviewsfull kitchenvolleyball courtfoster citymon wedstudio apartmentsan franciscosmall kitchentarget shopping centerbreakfast buffet is greatbreakfast spreadown spacequeen bedlong term stayawesome staybay arealaundry facilitiesno elevator
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11 - 15 of 198 reviews
Reviewed 16 May 2017

the inn is so clean. although it is far from downtown san francisco, we enjoy our stay. we got a studio with a complete kitchen amenities. breakfast is included and was so good! the staff are so friendly and very accomodating.

Thank Cutie1020
Response from ResidenceInnSanMateo, Manager at Residence Inn San Francisco Airport/San MateoResponded 18 May 2017

Hello there! Thank you so much for choosing the Residence Inn by Marriott! Although the location wasn't ideal to your needs I'm glad we could make up for it in other areas and accommodate your stay!

Reviewed 16 May 2017

We stayed here for 2 months, after my husband's lung transplant at UCSF. We LOVED it!!....Michael & Abby, at the front desk are SO nice....they do EVERYTHING to make your stay pleasant!!.....We stayed in an upstairs 2 bdrm, 2 Ba.....FULL kitchen.....it was pretty perfect. We...More

Thank McTuck
Response from ResidenceInnSanMateo, Manager at Residence Inn San Francisco Airport/San MateoResponded 18 May 2017

Hello McTuck, Even though it wasn't for the most ideal reasons we enjoyed having you at our property! We're glad we were able to accommodate your family during this time of recovery. All of our staff adores you and cant wait to see you again!

Reviewed 10 May 2017

Good place, breakfast was really nice, need a bigger area since it fills up real fast. Good Location to the bay. Overally not too bad but I would pay a little extra for a jacuzzi. Wife left her Fitbit in the room, called and said...More

1  Thank John Y
Response from ResidenceInnSanMateo, Front Office Manager at Residence Inn San Francisco Airport/San MateoResponded 11 May 2017

Good morning and thank you for your review. We will be renovating soon, and addressing our breakfast area and lobby is one of our priorities. I will work with our Operations Manager on your Fitbit. He is aware of the situation and we will do...More

Reviewed 27 April 2017

Rule #1, you don't allow guests to sit by the courtyard fire until midnight! Insane, so rude and noisy. Why has not anyone come outside to tell the guests to take it inside. Rule #2, for Pete's sake, mop the floor. It is so sticky...More

Thank 4SeasonMan
Response from ResidenceInnSanMateo, Manager at Residence Inn San Francisco Airport/San MateoResponded 30 April 2017

Hello, thank you for taking the time to give us your feedback. We take great pride in providing outstanding service to our guests, we apologize we have fallen short in multiple areas. We do have a designated time when there isn't supposed to be any...More

Reviewed 27 April 2017

The property is excellent with all amenities of what a residence should have. The rooms were designed in a such a way that every room has its own side of greenery surrounding it. There are lot of rooms available on the ground floor as well...More

Thank Anil D
Response from ResidenceInnSanMateo, Front Office Manager at Residence Inn San Francisco Airport/San MateoResponded 2 May 2017

Thank you for the great review. We will keep your comments in mind when we renovate, and we'll make sure to maintain a friendly, relaxing environment

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Free Parking
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Meeting Rooms
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$162 - US$527 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in San Mateo
#5 Family Hotel in San Mateo
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$162 - US$527 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in San Mateo
#5 Family Hotel in San Mateo
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (26)
Room & Suite (25)
Dining (3)
Questions & Answers
Ask a question
Vanessa B
25 June 2017|
Answer
Response from Idlemom | Reviewed this property |
Depending on traffic, it's about an hour to an hour and a half drive time. I would recommend renting a car. Bart is located in Millbrae, and CalTrain is located at Hillsdale Mall, San Mateo. Neither are close to... More
1
Vote
DirceuMachado
13 November 2016|
Answer
Response from ResidenceInnSanMateo | Property representative |
My apologies for the very late response. We do receive packages for our guests free of charge. They will be held at the front desk until you wish to pick them up.
0
Votes
bonnieg46
19 September 2014|
Answer
Response from Arturo S | Property representative |
Sure, that seems reasonable. Just let the front desk know the night before your departure and we'll sort out the details. We just ask that you be flexible with where you park your vehicle while you're away. Perhaps we'll see... More
0
Votes
Room Tips
"DO NOT STAY IN A ROOM NEAR THE POOL, and don't count on being able to access the pool on weekends :("
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"Near the office, so the breakfast area, laundry and pool are also close"
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"If you want to be near amenities, choose bldg. 7;but, it can get noisy ( it's by the pool!)....bldg. 8..."
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"Instruct the manager to keep the courtyard quiet after 10pm as in most of the civilized world."
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