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Extended Stay America - San Rafael - Francisco Blvd East

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Traveller (29)
Room & Suite (24)
Dining (2)
Overview
  • Excellent41%
  • Very good22%
  • Average19%
  • Poor11%
  • Terrible7%
Travellers talk about
“front desk”(35 reviews)
“indoor pool”(6 reviews)
“rooms are clean”(6 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Fitness centre
Kitchenette
2 Star accommodation
All hotel details
Additional information
Offers from Extended Stay America - San Rafael - Francisco Blvd East
Special Offer: Save up to 10% TODAY!
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Offers from Extended Stay America - San Rafael - Francisco Blvd East
Special Offer: Save up to 10% TODAY!
Hotel deals
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Rooms
Sep. 2Sep. 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (193)
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185 results
Traveller rating
73
42
34
22
14
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73
42
34
22
14
Show reviews that mention
All reviewsfront deskindoor poolrooms are cleanlive herelarge roomenjoyed my staydebbiekitchenetteloganesadouglasappliancesfreewaysilverwareclerkbayfurnishings
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1 - 5 of 185 reviews
Reviewed 2 weeks ago

I've stayed at a few of these hotels before. I like the convenience of the kitchen. It's like a home away from home. This particular location is by far the cleanest, friendliest, and most modern of all the Extended Stay locations I have visited. Tammi...More

Thank johnmooremaui
Response from 00esa, Manager at Extended Stay America - San Rafael - Francisco Blvd EastResponded 1 week ago

John, thanks for the gracious review and naming us as your second home. We are thrilled to read you were impressed with our hospitality and that our ideal location was a perfect match for all your needs. It was a pleasure to have you as...More

Hotel's Favourite
Reviewed May 13, 2018 via mobile

This was our first stay at an Extended Stay America and we really liked the one at San Rafael, CA. The room was clean and the bathroom sink stopper held water (important to me for shaving). The atmosphere was quiet for a restful night's sleep.More

Thank Allan B
Response from 00esa, Manager at Extended Stay America - San Rafael - Francisco Blvd EastResponded May 13, 2018

Allan, thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome...More

Reviewed May 22, 2018

At check in, there wasn’t anyone at the front desk. I spent a few minutes calling “hello”. The desk clerk arrived with latex gloves on her hands, she was very friendly and apologetic for the delay, but explained she was doing the laundry. Ok, I...More

2  Thank Wallaceneff
Response from 00esa, Manager at Extended Stay America - San Rafael - Francisco Blvd EastResponded May 23, 2018

Wallace, thank you for taking the time to post a review. Although we are happy that you were pleased with your accommodations and the hospitality, we’re disappointed to read our hotel and facilities did not provide the value you were hoping for. Please accept our...More

Reviewed May 20, 2018 via mobile

I stayed here with my family on a special vacation. The room had a strange lingering odor, common areas were unkempt, and the breakfast is bare. Nothing to write home about. The walls are so thin, I could hear the man snoring in the next...More

Thank megamonster1984
Response from 00esa, Manager at Extended Stay America - San Rafael - Francisco Blvd EastResponded May 25, 2018

Mega, thank you for being our guest. We always want to provide our guest a peaceful and quiet stay. However, we are sorry we fell short during your visit. Your feedback is appreciated, and we will use these comments as a training tool so that...More

Reviewed May 14, 2018

I get it. Extended Stay cuts their expenses by limiting maid service. That's all well and good. We keep our room clean without assistance. However, the common areas are the responsibility of management to clean and maintain and in this facility and they are lacking...More

Thank SolipsisticToo
Response from 00esa, Manager at Extended Stay America - San Rafael - Francisco Blvd EastResponded May 14, 2018

Thank you for your feedback. We are pleased you choose to stay with us, but we are sorry we missed meeting some of your expectations. We value your feedback and would like to inform you that, to respect the privacy of our long term guests,...More

View more reviews
About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Business Centre with Internet Access
Self-Serve Laundry
Non-Smoking Hotel
Breakfast included
Laundry Service
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$163 - US$297 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$163 - US$297 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Add Photo Photos
Traveller (29)
Room & Suite (24)
Dining (2)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
BorderCollie04
May 9, 2017|
AnswerShow all 3 answers
Response from Maria L | Reviewed this property |
no
0
Votes
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landonp842
December 11, 2016|
Answer
Response from Timeseeker | Reviewed this property |
I really can't answer that, but based on the fact that they offer bare basics for what little they do offer, I wouldn't count on it.
0
Votes
Lisa R
March 7, 2015|
AnswerShow all 3 answers
Response from Anastasia G | Reviewed this property |
ann was complete on breakfast items coffee and tea aavailable also, more than enough to get your day started
0
Votes
Room Tips
"Some rooms have views of the river."
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"Choose the rear rooms"
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"When you work shift work like myself 4 th floor is the best for sleeping days"
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"the first level since to have the biggest room."
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