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Embassy Suites by Hilton Hotel San Rafael - Marin County / Conference Center

Booking.comUS$170*
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GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Embassy Suites by Hilton Hotel San Rafael - Marin County \/ Conference Center
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1,121 Reviews from our TripAdvisor Community

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Showing 1,091: English reviews
Start your review of Embassy Suites by Hilton Hotel San Rafael - Marin County / Conference Center
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New York City, New York
Reviewed 2 days ago NEWvia mobile

My first stay at this property was in 1997 when it was the best hotel in Marin - Unfortunately it has gone downhill - the rooms are dirty, furniture is old and worn - Needs an update - will not return and rather go to Napa, where the Embassy Suites is upgraded

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Helpful?
Thank horstim
San Carlos, California
HOTEL’S FAVOURITE REVIEW
Reviewed 2 April 2017 via mobile

Thanks always a nice place have to say a lot of kids but not a problem. The place was full last night and I slept until 11:00 am I am generally up at 5:00 am. I can't tell you the last time is slept so well

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Helpful?
1Thank Bob G
About Hotel's Favourite Review
MJMahoney, Manager at Embassy Suites by Hilton Hotel San Rafael - Marin County / Conference Center, responded to this review

Thank you for taking the time to share your experience! We are thrilled to hear that you had enjoyed your stay and slept so soundly! We hope to see you again soon! Regards,

Reviewed 2 days ago NEW

We spent a long weekend (Thurs through Tues) visiting Wine Country and San Francisco so the location was good for our stay. The staff was excellent--very helpful and professional in their duties. Rooms were nice but could use some updating.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank jschmidt9518
MJMahoney, Manager at Embassy Suites by Hilton Hotel San Rafael - Marin County / Conference Center, responded to this review

Thank you for sharing your feedback as it relates to your recent stay here at the Embassy Suites San Rafael - Marin County. We appreciate the great feedback regarding your stay and are thrilled that our staff was able to meet and exceed all your needs! Please let us know if there is anything we can assist you with, and...

New York City, New York
Reviewed 3 days ago NEWvia mobile

Great location, not to far from San Francisco, where the hotel prices are much higher, cocktail hour was just like other E.S., excellent breakfast, Walmart is very close by, only pet peeve, you pay for parking, which is the hotel parking lot.

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Helpful?
Thank Concerntraveler11
MJMahoney, Manager at Embassy Suites by Hilton Hotel San Rafael - Marin County / Conference Center, responded to this review

Thank you for taking the time to share your comments regarding your recent stay with us. We are happy to hear that you enjoyed your visit to our hotel. We look forward to welcoming you back!

Cranford, New Jersey
Reviewed 3 days ago NEW

Pros: Pleasant Staff, Convenient Location, Nice Breakfast, Cons: Disgusting unkempt rooms. Dirty , dingy and beat up. Lamps and appliances falling apart. Terrible odors in the rooms. My wife and I stayed there for 4 nights. Hilton should be ashamed of themselves for letting this hotel get this bad. I am a Diamond Member of Hilton and have stayed in...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank LarryL951
San Jose, California
Reviewed 1 week ago

We were on a friend's get a way...use Embassy because it usually is a good value, unfortunately there were problems this trip, especially at dinner in the dinning room.Not a bad stay, but not up to standard.

Review collected in partnership with Embassy Suites Hotels
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Thank bobanddalebates
Atlanta, Georgia
Reviewed 1 week ago

"Run Screaming!" I have not had a good experience with Embassy Suites in the past but, since this is now a Hilton property and in San Rafael, I thought it would be OK. The only good thing about my experience at this hotel was the Hilton Honors APP and the "Keyless Entry". I checked-in online which was a great experience....

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Helpful?
1Thank Kitty T
MJMahoney, Manager at Embassy Suites by Hilton Hotel San Rafael - Marin County / Conference Center, responded to this review

Thank you for taking the time to share your experience. Your comments, although unpleasant for us to read, are appreciated and are tied to our continuous process of customer service improvement. Without you sharing your experience we would be missing an important element. It is very appreciated.

Texas Gulf Coast, Texas
Reviewed 1 week ago

This hotel is about 20 miles from San Francisco. It was easy to get to many places(Muir Wood, Golden Gate Bridge). They had a great breakfast. They also have snacks and drinks in the evenings. The location is outside the busy area. You do need a car. There is a park near by. The views are nice when driving to...

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Helpful?
1Thank texas19762017
Corona, United States
Reviewed 1 week ago

Wonderful place to be away from home. Highly recommend this hotel Indoor pool and spa nice touch regardless of the outside temperature. Inside lounging area with koi pond was very relaxing. Our family was able to relax and chat in the lounging area. Breakfast and dinner were exceptional.

Review collected in partnership with Embassy Suites Hotels
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Thank davidbW2462YS
San Rafael, CA, United States
Reviewed 1 week ago

my expectations were higher, considering a price of USD 200 a night for a standard room and its brand name. The hotel is old, the decoration very outdated, an immediate upgrade seems unavoidable. staff is okay, breakfast buffet extremely poor, bar below standard, internet connection just about okay. Well, I'd not recommend this place and it's unlikely I will book...

Review collected in partnership with Embassy Suites Hotels
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Thank 630dietmars

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Bar/Lounge
  • Breakfast included
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Embassy Suites by Hilton Hotel San Rafael - Marin County / Conference Center

Address: 101 McInnis Pkwy, San Rafael, CA 94903-2773
Region: United States > California > Marin County > San Rafael
Price Range: $250 - $443 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Hotel San Rafael - Marin County / Conference Center 3.5*
Number of rooms: 235
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Also Known As:
Embassy Suites Hotel San Rafael - Marin County / San Rafael
Embassy Suites San Rafael
San Rafael Embassy Suites
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Hotel San Rafael - Marin County / Conference Center staff and other travellers.
4 questions
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Kings Beach, California
over a year ago
Chandler, Arizona

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Questions? Get answers from Embassy Suites by Hilton Hotel San Rafael - Marin County / Conference Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“DO NOT come here is your are gluten-free!”
  • This phone was actually in my room. It didn't work and was so dirty I was shocked.
kittyt2013, 20 May 2017 | Read review
“all rooms will probably be quiet as they are 2 room suites and the bedroom faces the exterior of the building.”
goodogg, 18 Apr 2017 | Read review
“side facing the Marin Civic Center”
sabasavta123, 16 Apr 2017 | Read review
“There are no good rooms.”
SFjoe, 12 Apr 2017 | Read review
“Would suggest top floor (Hilton Honors)”
kjk411, 10 Apr 2017 | Read review
5 of 5
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US$170* /night
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Prices are for 1 room, 2 adults
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