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Four Points by Sheraton San Rafael

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Traveller (105)
Room & Suite (46)
Pool & Beach (9)
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Overview
  • Excellent21%
  • Very good39%
  • Average22%
  • Poor12%
  • Terrible6%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Additional information
Offers from Four Points by Sheraton San Rafael
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Four Points by Sheraton San Rafael
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (611)
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11 - 15 of 578 reviews
Reviewed April 14, 2018 via mobile

Free hotel parking; Breakfast is pretty good with juice, coffee, etc at usd14. Prompt room service, friendly staff, clean room and comfy bed. I’m happy with my stay overall and will come back to this hotel for my future stays.

Thank Regqueen
Response from Pat S, General Manager at Four Points by Sheraton San RafaelResponded 4 weeks ago

Thanks for taking the time to comment about your recent stay with us. Your feedback is important to us and I appreciate your kind words. We look forward to seeing you again.

Reviewed April 1, 2018 via mobile

I think in the old days the Sheraton used to be swank but this one was not. It was obviously a freeway hotel. Something happened in the area and there was no electricity for part of the night and the whole day. Had to call...More

Thank lahainalizard
Response from Pat S, General Manager at Four Points by Sheraton San RafaelResponded April 10, 2018

I appreciate you staying with us and apologze that due to a transformer going out, that there was no power for a good portion of the day while PG&E worked to install a new transformer. It sure wasn't what anyone would expect or think would...More

Reviewed March 12, 2018

I absolutely love this hotel and would recommend to anyone! this was my first time in the San Rafael area and couldn't be more happy with my choice of hotel. They accommodated me 100% on literally everything!! I was unhappy with my first two rooms,but...More

1  Thank Shekia M
Response from Pat S, General Manager at Four Points by Sheraton San RafaelResponded March 14, 2018

What a great way to start the day! I love hearing from our guests and appreciate you taking the time to share your "first time" experience at the hotel. It was nice to hear that the Staff accommodated you, that check-in was quick and smooth...More

Reviewed February 20, 2018 via mobile

I travelled with my mother. We had originally booked in San Francisco but changed our plans to be outside the city. This was our first visit to San Rafael. This hotel is in a great location to discover Marin County & Sonoma/Napa. We were within...More

Thank Patricia S
Response from Pat S, General Manager at Four Points by Sheraton San RafaelResponded April 10, 2018

I appreciate you taking the time to write a review about your recent stay with us and even more pleased to read your great comments about the hotel and the Staff...so thank you! The power outage wasn't anything one would expect, however, the Staff come...More

Reviewed February 4, 2018

If you are looking to visit the Bay Area and plan to see a lot of the area sights you should consider Four Points by Sheraton in San Rafael. Close enough to ease into San Francisco and all the iconic sights there as well as...More

Thank imagemakerHouston
Response from Pat S, General Manager at Four Points by Sheraton San RafaelResponded April 10, 2018

Thank you so much for taking the time to write a review about your stay with us. It was nice to hear that you felt that our location put you in the center of it all and that you found the Staff Friendly and Accommodating....More

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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Hot Tub
Details
Price range
US$145 - US$334 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$145 - US$334 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (105)
Room & Suite (46)
Pool & Beach (9)
Dining (8)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
karinl827
March 21, 2017|
AnswerShow all 2 answers
Response from Pisces2 |
Thank you for reaching out to us. We do have handicap accessible rooms and some of them have roll in showers. All of our handicap rooms have comfort bars by the toilet and shower area. Should you have any other questions... More
1
Vote
Carol B
January 22, 2015|
AnswerShow all 5 answers
Response from Ed Y | Reviewed this property |
Unfortunately no, I travel with pets so I feel your pain. Someday the hotel industry will get it.
0
Votes
Room Tips
"The back-side rooms view the pool and courtyard - which is nice."
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"get a mountain and pool view room or a mountain view room or just a pool view room both are gorgeous !"
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"Don't go here"
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"I love to have a room off the back or on the pool. Both had patios to sit out on."
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