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Courtyard Santa Ana Orange County

Booking.comUS$99*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Courtyard Santa Ana Orange County
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251 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Santa Ana Orange County
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Showing 240: English reviews
Phoenix, Arizona
Reviewed 22 December 2015

I always try to stay at Courtyard Marriott's whenever I travel for the following reasons: Starbucks, Lite Meals, and Cocktails available in the lobby. Comfortable beds, rooms and spacious. Always clean and well maintained. Friendly service from all staff members.

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Helpful?
Thank phoenixtraveler0
Elizabeth P, Director of Sales at Courtyard Santa Ana Orange County, responded to this review

phoenixtraveler0, Thank you for your loyalty to the Courtyard by Marriott brand. We appreciate the positive feedback on the new Courtyard Refreshing Business concept! We take pride in the upkeep of our hotel, as well as the outstanding service we provide our guests, so it is great to hear we met your standards. We look forward to being your hotel...

Ranger, GA
Reviewed 18 December 2015

Well maintained facility. Bistro inside lobby. Diane at check-in was efficient and friendly. She was very helpful in getting a booking glitch straightened out. My King room was compact with a good-sized desk and comfortable small couch. Room was clean, fresh and updated with attractive decor. Flat screen TV and good WiFi. Very comfortable bed with ample covers. Good shower...

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Helpful?
Thank Belinda M J
Elizabeth P, Director of Sales at Courtyard Santa Ana Orange County, responded to this review

Belinda M J, Thank you for your wonderful and detailed review. We appreciate you choosing the Courtyard Marriott Santa Ana, and taking the time to let us know about your experience. Your kind comments will be shared with the rest of our staff to ensure we continue to provide our guests with consistent service. We are glad to hear you...

Philadelphia, Pennsylvania
Reviewed 6 December 2015

The staff members are friendly, but the hotel itself is in need of a facelift (I know, probably the wrong pun to use when describing anything in Orange County). I was about to pay $165/night until my dad called me and told me to book through expedia / orbitz where rates were $85/night (the hotel knew nothing about these rates)....

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Helpful?
Thank rau2015
Elizabeth P, Director of Sales at Courtyard Santa Ana Orange County, responded to this review

rau2015, Thank you for staying with us and for taking the time to provide us with feedback on your recent experience. We apologize for the challenges you encountered while staying with us. We understand the inconvenience of trying to make a new reservation after a long day of traveling, and how frustrating it must have been to be disturbed by...

Reviewed 22 November 2015 via mobile

Great hotel that is situated not far from the airport. Conveniently located next to several restaurants that are in walking distance. Room was clean and lobby is convenient for meetings. Elevators are a little slow though. Felt like I had to wait awhile for them. The bathroom door that closes automatically is a little annoying too. I understand this is...

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Helpful?
Thank Roots21
Elizabeth P, Director of Sales at Courtyard Santa Ana Orange County, responded to this review

Roots21, We appreciate your kinds comments on your recent experience at the Courtyard Marriott Santa Ana. We are glad to hear that our location was ideal for your travels to the Orange County area, and we are thrilled to hear you will be returning. We look forward to accommodating you again soon.

Centennial, Colorado, United States
Reviewed 16 November 2015

I stayed here on business and found the hotel to be nicely updated and very clean. The lobby is really nice and spacious. The room was clean and nice. The shower had good pressure and a high shower head for tall people. The staff was friendly and the shuttle was quick. It is very close to John Wayne/Santa Ana/Orange County...

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Helpful?
Thank Ken_from_Denver
Elizabeth P, Director of Sales at Courtyard Santa Ana Orange County, responded to this review

Ken_from_Denver, Thank you for staying with us at the Courtyard Marriott Santa Ana. We appreciate you taking the time to send us feedback on your recent stay. It is great to hear you had an overall enjoyable visit. We will definitely share your comments with our staff to ensure that we continue to provide our guests with friendly service. We...

Shanghai, China
Reviewed 11 November 2015

As a Marriort elite member, I always hold high expectation towards the group hotels, because in my former experience, Marriortt group hotels are always better than other hotel groups in terms of facilities and services. However, by staying this courtyard hotel, I may change my perception towards the group hotels. The swimming pool could never be used, the water seems...

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Helpful?
2Thank Leon S
Elizabeth P, Director of Sales at Courtyard Santa Ana Orange County, responded to this review

Leon S, We would like to thank you for staying with us and for taking the time to provide us with feedback on your experience. Your comments are valuable to us as they will help us to improve and ensure we meet our guests' expectations. Please accept our apologies as it sounds like we have fell short of your expectations...

Hesperia, California
Reviewed 10 November 2015 via mobile

I stayed here for a business trip. The service was great, they have a bistro down stairs (not a huge selection of food but does the trick). The room was amazing and clean. The hotel is located near major shopping centers and the airport as well.

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Helpful?
Thank Summer O
Elizabeth P, Director of Sales at Courtyard Santa Ana Orange County, responded to this review

Thank you for choosing to stay with us and for taking the time to send us feedback. Your comments are valuable to us and will be shared with all of our staff to ensure we continue to provide our guest s with great service. We hope you to be your hotel choice the next time you visit Orange County.

Dallas, Georgia
Reviewed 30 October 2015 via mobile

Very normal courtyard new property. You do have to pay to park so I probably won't stay there again, but the hotel itself was clean and nice. Everyone was quite pleasant and helpful and it looked pretty much like any other courtyard property that's fairly new. It did have a very nice gym, which was great. I used it 3...

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Helpful?
Thank DallasJeffA
Elizabeth P, Director of Sales at Courtyard Santa Ana Orange County, responded to this review

DallasJeffA, Thank you for choosing to stay with us and for taking the time to send us feedback on your experience. We understand it can be an inconvenience to have additional costs associated with your stay, so please accept our apologies if our parking fee was a charge that you were not aware of. However, it is great to hear...

Seattle, Washington
Reviewed 23 October 2015

This Courtyard is like most others, with a couple differences. Parking is difficult, and is not free. It costs $9 per day you have to hunt for a space in a crowded lot. You can pay an extra $2 per day, plus tips, for valet parking. The elevator is very slow and was apparently designed as a freight elevator. You...

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Helpful?
Thank family_guy_98101
Elizabeth P, Director of Sales at Courtyard Santa Ana Orange County, responded to this review

Thank you for choosing to stay with us, and for taking the time to send us with feedback on your experience. At Courtyard Marriott Santa Ana, we strive to provide our guests with excellent service and a comfortable stay. However, it sounds like we failed to follow through. We would like to apologize for the inconveniences and challenges you experienced...

Randolph, New Jersey
Reviewed 30 September 2015

As a frequent Marriott guest, I have stayed at my fair share of Courtyards across several cities. While some are nicer then others, the Santa Ana Marriott is probably one of the nicest, cleanest hotels that I had stayed at. The location is excellent, right in the center of town with walking distance to restaurants and cafes. And there is...

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Helpful?
Thank samiam79
Elizabeth P, Director of Sales at Courtyard Santa Ana Orange County, responded to this review

samiam79, We appreciate you choosing to stay with us at the Courtyard Marriott Santa Ana for your trip to Orange County. We are glad to hear that our location was convenient and that we exceeded your expectations all around. I will make sure to share you kind comments with the rest of our staff. Thank you for your loyalty to...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Santa Ana Orange County

Address: 8 Macarthur Pl, Santa Ana, CA 92707-5924 (Formerly Courtyard by Marriott Santa Ana John Wayne Airport/Orange County)
Region: United States > California > Orange County > Santa Ana
Price Range: $147 - $322 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Santa Ana Orange County 3*
Number of rooms: 149
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Also Known As:
Courtyard Santa Ana Orange County CA
Hotel Style:
#5 Business Hotel in Santa Ana
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Santa Ana Orange County staff and other travellers.
3 questions
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Lake Elsinore, California

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Questions? Get answers from Courtyard Santa Ana Orange County staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from room facing the intersection.”
wcunial, 23 Apr 2017 | Read review
“Request for a non-smoking room.”
dnhang, 19 Mar 2017 | Read review
“higher floors are usually quieter. I was in room 330 & it was quite comfortable.”
elviraModesto, 28 Feb 2017 | Read review
“Stayed on bottom floor, easy access”
MumDadAnd3Kids, 25 Jan 2017 | Read review
“Double room is larger than King room”
DGK65, 22 Dec 2016 | Read review
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Prices are for 1 room, 2 adults
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