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La Quinta Inn & Suites Orange County - Santa Ana

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La Quinta Inn & Suites Orange County - Santa Ana
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479 Reviews from our TripAdvisor Community

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There are newer reviews for La Quinta Inn & Suites Orange County - Santa Ana
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Showing 468: English reviews
Glen Rose, Texas
Reviewed 19 October 2016

This property is listed as a Last Quinta Inns & Suites, but instead is the old style with all guest rooms accessed from outside, not an interior hallway. The room was adequate, bed & bath clean, but all furniture was old . Room definitely due for update. Slight odor of bug spray but no insects visible. My biggest complaint was...

Review collected in partnership with La Quinta
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Helpful?
Thank chalkmtn
LQSantaAnaGM, General Manager at La Quinta Inn & Suites Orange County - Santa Ana, responded to this review

Chalkmtn, we are pleased to know the room was adequate and clean however we sincerely apologize for the inconveniences you experienced. Please know that we are working diligently to address your comments and improve upon these areas. Should you give us the opportunity to welcome you back, it would be our absolute privilege to better ensure a more valuable and...

Sun Lakes
Reviewed 19 October 2016

La Quinta is our choice when traveling. Especially when we have our pets. We have had nothing except great experiences. You can't beat the value and the great pet policy. I wish they were in more locations. Sometimes we're unable to locate a La Quinta in an area where we're traveling.

Review collected in partnership with La Quinta
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Helpful?
Thank E7824RXbarbarah
LQSantaAnaGM, General Manager at La Quinta Inn & Suites Orange County - Santa Ana, responded to this review

E7824RXbarbarah, thank you so much for your most excellent review. We are very happy to hear that La Quinta is your choice when traveling. We very much look forward to serving you again, and it is a pleasure sharing our hospitality with you!

Santa Anna, United States
Reviewed 18 October 2016

Bathroom and bed were OK, but the rest of the room furniture was old, stained, and badly worn. This hotel property desperately needed upgrade. I have stayed in may other La Quinta hotels and it is always a crap shoot as to what one might get. Many wete upgraded and very nice rooms while others such as this one was...

Review collected in partnership with La Quinta
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Helpful?
Thank Thomas B
LQSantaAnaGM, General Manager at La Quinta Inn & Suites Orange County - Santa Ana, responded to this review

Thomas B, we sincerely apologize for these most concerning and disappointing circumstances. We agree that this is unacceptable and does not accurately reflect well upon the impeccable facilities or level of service we strive to maintain. We regret that this affected your visit. Please know that I have personally investigated this and have shared your comments with my team. I...

Hesperia, United States
Reviewed 11 October 2016

This was a great place to stay and leave our car while on vacation. felt very safe at this location. bed was comfy and had a sofa and chair for a very comfy stay. breakfast was also very good with several choices to choose from.

Review collected in partnership with La Quinta
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Helpful?
Thank Cheryl S
LQSantaAnaGM, General Manager at La Quinta Inn & Suites Orange County - Santa Ana, responded to this review

Cheryl S, thank you for your most wonderful review! Our team is pleased to hear that you enjoyed your stay with us and had to the chance to enjoy our Bright Side Breakfast. We await your next stay with us!

San Jose, California
Reviewed 10 October 2016

sorely disappointed in this old hotel. microwave didn't work, alarm clock buzzed all night, was afraid to take a shower due to the paint peeling off the bath tub and walls. Breakfast was a joke, the over worked worker couldn't keep the runny scrambled eggs and puck sausages service treys filled. And the biggest surprise was apparently this is a...

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Helpful?
1Thank Lance S
LQOCSantaAna, General Manager at La Quinta Inn & Suites Orange County - Santa Ana, responded to this review

Lance, we sincerely apologize for these most concerning and disappointing experience. This is unacceptable and does not accurately reflect well upon the impeccable facilities or level of service we strive to maintain. We regret that this affected your visit, especially because your experience was great and what you were looking for overall. We would love to have you give us...

Reviewed 30 September 2016 via mobile

My girlfriend and I were planning a trip for the weekend in Santa Ana for a concert. We needed up finding s deal that was to sweet to miss out on so we book a suite room at La Quinta in Santa Ana. The room was big and spacious for the both of us and we had a balcony so...

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Helpful?
Thank lexis s
LQOCSantaAna, General Manager at La Quinta Inn & Suites Orange County - Santa Ana, responded to this review

Hi Lexis, thanks for taking the time to share your experience with us. I am pleased you enjoyed our spacious rooms and our Bright Side Breakfast. It brings us great pride to know that you had a perfect weekend! We look forward to having you stay with us again!

Glendale, United States
Reviewed 15 September 2016

Overall enjoyable hotel and mostly clean. Staff was quick and efficient to answer questions, respond to requests, and friendly. Room was nicer than I expected. Facilities were nice as well. Probably would stay there again.

Review collected in partnership with La Quinta
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Helpful?
Thank James S
LQOCSantaAna, General Manager at La Quinta Inn & Suites Orange County - Santa Ana, responded to this review

Hi James, thanks so much for your wonderful feedback! We are pleased that you enjoyed our hotel and our warm hospitality. We await your future stay with us again.

Hesperia, United States
Reviewed 13 September 2016

Nice clean spacious room - appreciated the ground floor. EZ access to fwy. Friendly Night Watchman who found me walking my dog withing a minute of exiting my room - nice to know he was on the job. Quiet safe area. All staff were very friendly and helpful.

Review collected in partnership with La Quinta
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Helpful?
Thank Terry D
LQSantaAnaGM, General Manager at La Quinta Inn & Suites Orange County - Santa Ana, responded to this review

Hi Terry, thanks so much for the wonderful review. I'm pleased to know that you enjoyed our spacious rooms and our staff were friendly and helpful. We look forward to your next visit!

Reviewed 8 September 2016

Front desk staff very friendly, property was nice, child enjoyed pool and hot tub - beds are only full size, would prefer Queen as they are rather small. Enjoyed our stay! Breakfast has minimal choices would be nice if there were more of a selection. Kitchen staff was very pleasant!

Review collected in partnership with La Quinta
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Helpful?
Thank jonnaj851
LQSantaAnaGM, General Manager at La Quinta Inn & Suites Orange County - Santa Ana, responded to this review

Hello JonnaJ851, thanks for sharing your review. I'm glad your family was able to enjoy our pool and hot tub. I will be happy to share your comments with our team and we all look forward to your next visit.

Orange County, United States
Reviewed 2 September 2016

First, the good: the desk staff are very nice and can be quite responsive. Lastly, the bad: I have now stayed in this hotel on four occasions within the past eight months and have concluded that most of the rooms are poorly maintained and in very poor condition; the walkways are very dirty; roaches abound on the exterior walls and...

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Helpful?
2Thank Michele M
LQOCSantaAna, General Manager at La Quinta Inn & Suites Orange County - Santa Ana, responded to this review

Hi Michelle, thank you for taking the time to share your thoughts with us. We deeply regret that we did not more fully deliver an outstanding experience and apologize for these inconveniences. Please know that we are working diligently to address your concerns, and we hope to have the chance to earn your full confidence in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about La Quinta Inn & Suites Orange County - Santa Ana

Address: 2721 Hotel Ter, Santa Ana, CA 92705-5603
Region: United States > California > Orange County > Santa Ana
Price Range: $120 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Orange County - Santa Ana 2.5*
Number of rooms: 183
Reservation Options:
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Also Known As:
La Quinta Inn Santa Ana Hotel Santa Ana
La Quinta Santa Ana
Santa Ana La Quinta
La Quinta Inn & Suites Orange County - Santa Ana CA
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn & Suites Orange County - Santa Ana staff and other travellers.
6 questions
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Parsippany
4 months ago
10 months ago
Laguna Woods, California
over a year ago
Las Vegas, Nevada
over a year ago

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Questions? Get answers from La Quinta Inn & Suites Orange County - Santa Ana staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Always go for the 2nd or 3rd floor”
 of 5 bubbles Kenpasha, 31 Dec 2016 | Read review
“stay at a motel 6 and save $50”
  • paint peeling off bathroom bathtub
 of 5 bubbles 273lances, 10 Oct 2016 | Read review
“Just don't stay here if you are not a gang member or other person conducting illegal activity.”
  • Large stain adjacent to disgusting sofa sleeper
  • Bathroom fan -- hanging from ceiling and nonfunctional
  • Ceiling bedroom area
 of 5 bubbles michelemD9063LG, 2 Sep 2016 | Read review
“stayed on third floor south side very quite.”
 of 5 bubbles LISAT613, 24 Aug 2016 | Read review
“Avoid parking in the back lot”
 of 5 bubbles Allegator, 21 Jul 2016 | Read review
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