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DoubleTree Club by Hilton Orange County Airport

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Traveller (80)
Room & Suite (71)
Pool & Beach (6)
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Overview
  • Excellent42%
  • Very good29%
  • Average16%
  • Poor8%
  • Terrible5%
Travellers talk about
“cookies”(114 reviews)
“surf city”(35 reviews)
“lake view”(17 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
3 Star Hotel
All hotel details
Offers from DoubleTree Club by Hilton Orange County Airport
Special Offer:Double Points, Every Stay
Hotel deals
Offers from DoubleTree Club by Hilton Orange County Airport
Special Offer:Double Points, Every Stay
Hotel deals
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Rooms
Jun. 5Jun. 6
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (960)
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946 results
Traveller rating
385
276
156
81
48
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LanguageEnglish
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385
276
156
81
48
Show reviews that mention
All reviewscookiessurf citylake viewman made lakefront desksmall lakethe double tree clubbusiness parkorange countyself parkingbreakfast buffetvalet staffshuttle servicefitness centerbusiness triplate checkdefinitely stay here again
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1 - 5 of 946 reviews
Reviewed 3 days ago via mobile

Got in late and the front desk person refused to give us the room with 2 beds. They lie and said all their room sold out when their website shows available. I will not pick this hotel, their customer service is terrible. The room was...More

1  Thank kimle98208
Hotel's Favourite
Reviewed 12 March 2018 via mobile

While this hotel is miles from the Anaheim convention center, when you have a major trade show in town, it's nice to be away from the hustle and bustle of a busy show. It was basically a $22 Uber ride each way, a lot less...More

Thank pamvtic
Response from DTCManagement, Guest Relations Manager at DoubleTree Club by Hilton Orange County AirportResponded 14 March 2018

Thank you for reaching out to us in regards to your stay at the Doubletree Club Hilton Orange County Airport. Thank you so much for sharing your positive comments with us which I have gladly passed on. I was so glad to read that you...More

Reviewed 1 week ago

Was at hotel 10 hours to sleep. Got in late and had many problems with room. Anxious to sleep, didn't change rooms (already unpacked, problems discovered serially, drip-drip). Worst was that Heat mode caused smell of burnt dust (skin). I felt like I was literally...More

Review collected in partnership with DoubleTree by Hilton
Thank jimbjamn
Response from DT C, Guest Relations Manager at DoubleTree Club by Hilton Orange County AirportResponded 1 week ago

Hello jimbjamn, Thank you for taking the time to leave your feedback about your recent stay at the Doubletree Club Hotel Orange County Airport, CA. Please accept our sincerest apologies for any aggravation or inconvenience experienced during your visit. Comments from our guests enable us...More

Reviewed 1 week ago

Double Tree is Always a great choice. My daughter goes for the warm cookies. However, We need milk to go with them. We could not even purchase at time of checkin. It was very disappointing to say the least.

Review collected in partnership with DoubleTree by Hilton
Thank bakertracy
Reviewed 4 weeks ago

And really close to the fwy. I was reasonably certain I could change lanes on the south bound 55 freeway from the relative comfort of my bed. Nice staff, but breakfast was served beneath construction workers pulling CAT5 cable over us.More

Review collected in partnership with DoubleTree by Hilton
Thank scottgY2783BJ
Response from DTCManagement, Guest Relations Manager at DoubleTree Club by Hilton Orange County AirportResponded 4 weeks ago

Thank you for participating in our Guest Survey for your stay at the Doubletree-Santa Ana, CA. I was glad to see that the staff interaction you received was a nice experience. However, please accept our team’s sincere apology for the failures in service that resulted...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Restaurant
Room Service
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Self-Serve Laundry
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$106 - US$218 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Santa Ana
#4 Business Hotel in Santa Ana
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$106 - US$218 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Santa Ana
#4 Business Hotel in Santa Ana
Room types
Suites, Non-Smoking Rooms
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Traveller (80)
Room & Suite (71)
Pool & Beach (6)
Dining (1)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
mommyzeeza
October 20, 2016|
AnswerShow all 3 answers
Response from Newlifenotinoz | Reviewed this property |
Cant really say as we were there in the summer, maybe contact the hotel for more info, but from expreriance I find all hotels heat their pools in the cooler months. It is a very small pool too, and it has one small hot tub... More
1
Vote
blondelinda
April 11, 2016|
Answer
Response from PSBush | Reviewed this property |
I did not drive but I do believe they charge for Parking. Depending on the Level of Stayer you are, you will pay or not pay for breakfast. I am a Diamond so I did not. Others did
0
Votes
Erika v
March 30, 2015|
Answer
Response from Kara K | Property representative |
Hi Erika, We are an older smaller property. We just had new carpet and drapes in all guest rooms. We get a lot of happy clients that return year after year.We also have a large pool along with an outdoor dining patio. Our... More
0
Votes
Room Tips
"Get a room away from the elevator"
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"Rooms towards the parking lot and away from the freeway are the quietest"
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"All rooms are spacious and quiet. Even the rooms overlo9oking the freeway were quiet."
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"my room was facing part of the highway & was noisy"
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