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BEST WESTERN PLUS Orange County Airport North

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506 Reviews from our TripAdvisor Community

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Showing 476: English reviews
Union City, CA
Reviewed 1 week ago

We stayed here over Thanksgiving. When we arrived the water was turned off for plumbing maintenance - suppose to be off from noon to 2pm. We checked in at 2:30 and still off. They said it would be on at 3:00, then 4:00, then 5:00 - still no water. Couldn't flush a toilet, wash hands, cleanup.... We went to dinner...

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Helpful?
Thank Kathy B
BestwesternSantaAna, General Manager at BEST WESTERN PLUS Orange County Airport North, responded to this review

Thank you for taking the time to provide feedback regarding your recent stay with us, we are sorry that day you had issues with the water. Due to leaking main water valve, beyond our control, we had to make repairs and we were able to repair it for that day, the already provided discount is the only hotel compensation that...

Las Cruces, United States
Reviewed 1 week ago

My wife and I have stayed at this facility four times. Each visit has been comfortable and pleasant. The cooked breakfast is also very good.The hotel staff are all very professional and willing to help you. The breakfast room staff are all eager to serve you. The food is rapidly prepared and served still hot.

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Helpful?
Thank Arthur H
Clarkston, Michigan
Reviewed 3 weeks ago

Decent hotel in good condition and kept up pretty well. Bathroom was newly remodeled and in good working condition. That was comfortable though the pillows were a little bit too firm. The hot breakfast is a nice touch, but they don't have many healthy options.

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Helpful?
Thank Sven G
Seattle, United States
Reviewed 3 weeks ago

My corporate offices would rather I stay at the very expensive hotel they have a program with but I much prefer this one for comfort, great room setup, freindly staff and value. I spend half as much and more comfortable. I love the full working desk, office chair and fridge/microwave setup. In the spring I can open the windows and...

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Helpful?
Thank corlenrobertc
Oakdale
Reviewed 3 weeks ago

It was a very nice location, the service was great, the rooms were decent, good breakfast, helpful and courteous staff. I don't have any complaints. The grounds are well kept and everything was very clean!

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Helpful?
Thank amyjT2508DQ
San Jose, California
Reviewed 3 weeks ago

I was pleasantly surprised when i crossed the road to stay at this hotel as the other one was a roach motel and I was prepared for the same here, but no. This Best Western Plus was very clean, the front counter guys were very nice, the room was squared away and all the appliances worked. Even their breakfast was...

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Helpful?
Thank Lance S
Frederick, Maryland
Reviewed 3 weeks ago

Stayed here one night before flying out. the staff are very friendly, happy and helpful and the rooms were perfectly clean. Shuttle service was on time, and we were especially impressed with the breakfast, which included eggs, bacon etc. plus the normal continental breakfast. A great value.

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Thank margaret46
Reviewed 4 weeks ago

I enjoyed staying at this hotel. It was clean and had great service. The bed was comfortable and the room was nice. The staff was helpful. I called with a noise complaint and the staff alleviated the problem quickly. It also had the best free breakfast I have ever seen!!

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Helpful?
Thank lesliesJ2686YX
BestwesternSantaAna, Manager at BEST WESTERN PLUS Orange County Airport North, responded to this review

Thank you for taking the time to share your experience with us.

Reviewed 4 weeks ago

I stayed here on a business trip, had not stayed at this hotel before nor was it recommended - chose off the internet. I was pleasantly surprised at how nice and very clean this Best Western is. This is an older hotel but you wouldn't know it by the room - very clean and has all amenities needed. The staff...

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Helpful?
Thank 405kerij
BestwesternSantaAna, Manager at BEST WESTERN PLUS Orange County Airport North, responded to this review

Thank you for taking the time to write your review, we are happy you enjoyed your stay with us.

Hillsboro
Reviewed 2 November 2016

Other than it could have been a little cleaner, this place was a 10 including the cooked-to-order breakfast. The bed was very comfortable and the staff was the most pleasant I have ever seen. I will absolutely stay here again.

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Helpful?
Thank D1633IVbobr
BestwesternSantaAna, Manager at BEST WESTERN PLUS Orange County Airport North, responded to this review

Thank you for sharing your positive experience with us.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Discover this AAA rated 3 Diamond Santa Ana, California hotel offering a complimentary shuttle to John Wayne Airport and convenient access to key Orange County attractions. Whether traveling to Southern California on business or pleasure, the BEST WESTERN PLUS Orange County Airport North is committed to providing the best accommodations and customer service for the best price. This Santa Ana hotel offers 148 well-appointed guest rooms, each featuring cable satellite television with HBO® and free wireless high-speed Internet access. Hotel guests are welcome to a complimentary full breakfast each morning before taking advantage of amenities such as an outdoor heated swimming pool and hot tub, exercise facility, guest laundry, full business services and meeting/banquet facilities accommodating up to 60 people. ... more   less 

Additional Information about BEST WESTERN PLUS Orange County Airport North

Address: 2700 Hotel Ter, Santa Ana, CA 92705-5602
Region: United States > California > Orange County > Santa Ana
Price Range: $143 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Orange County Airport North 2.5*
Number of rooms: 148
Reservation Options:
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Also Known As:
Best Western Plus Orange County Airport North Hotel Santa Ana
Best Western Santa Ana
Santa Ana Best Western
BEST WESTERN PLUS Orange County Airport North Santa Ana, CA
Hotel Style:
#6 Business Hotel in Santa Ana
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Orange County Airport North staff and other travellers.
3 questions
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Santa Maria, California, United States
over a year ago
Tallinn, Estonia

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Questions? Get answers from BEST WESTERN PLUS Orange County Airport North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“While showering you have to decrease the amt of water spraying so the water reaches you but then you have barely enough water spraying”
 of 5 bubbles theashag, 23 Aug 2016 | Read review
“Ask for 1st floor room.”
 of 5 bubbles azcheesefan, 21 Aug 2016 | Read review
“Great casual place to stay with a family or relaxed couple. Stay on the 3rd floor if you want a little view.”
 of 5 bubbles ERA444, 26 May 2016 | Read review
“Majority of rooms run in a square area with the courtyard/pool in the middle. I stayed on the 3rd floor for some quiet time.”
  • Shampoo/conditioner and soaps provided by Best Western.
  • Picturesque courtyard with palm trees and large pool.
  • Comfiest bed and pillows. And very clean!
 of 5 bubbles 13pattyr, 21 May 2016 | Read review
“The third floor seems to be VERY quiet.”
 of 5 bubbles vegasstan, 17 May 2016 | Read review
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