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Clarion Inn & Suites Orange County John Wayne Airport

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Clarion Inn & Suites Orange County John Wayne Airport
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108 Reviews from our TripAdvisor Community

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There are newer reviews for Clarion Inn & Suites Orange County John Wayne Airport
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Showing 106: English reviews
Prescott, Arizona
Reviewed 29 June 2015

This is the worst Comfort Inn I have stayed at. The hotel was under construction and the water was shut off when I checked in. My toilet "exploded" and I ended up with water all over. The internet did not work. When I talked with the front desk about the internet, I was told the front desk had already received...

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Helpful?
Thank Jennifer N
CA800, Manager at Clarion Inn & Suites Orange County John Wayne Airport, responded to this review

Thank you for taking the time to review your recent stay at out hotel. On behalf of the entire staff I apologize for not having exceeded your expectations. As you mentioned we are currently in the process of renovating the hotel in order to provide our guests with a superior stay experience. As a part of this we are placing...

Wyoming
Reviewed 28 June 2015

Recently renovated - rooms look nice. Good breakfast with a selection of hot items. Very convenient to Orange County Airport if you're flying in late or leaving early and want a place close by. Pool area looked nice. The only negative is the view from the back rooms is of an industrial area & a storage lot. The property itself...

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Helpful?
Thank Tracy H
CA800, Manager at Clarion Inn & Suites Orange County John Wayne Airport, responded to this review

Thank you for taking the time to review your recent stay at our hotel. I'm delighted that your stay was so enjoyable! Our new owners take great pride in their properties and as such have begun the renovations process, and I'm very glad you were able to experience one of the newly done rooms. We hope to see you again...

Laughlin, Nevada
Reviewed 2 May 2015

We stayed 4/19/15, the night they were resurfacing their entire parking lot. Guests were forced to park on the other side of the freeway in a Motel 6 parking lot with a shuttle to take you back and forth. Of course this type of maintenance needs to be done, but the staff was not at all sympathetic or apologetic about...

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Helpful?
Thank David H
CA800, Manager at Clarion Inn & Suites Orange County John Wayne Airport, responded to this review

Thank you for taking the time to review your stay at our hotel. I truly apologize for your stay experience. We are in full renovations at this time and are scheduled to have it completed around the end of the year, and we look forward to having an excellent property to offer our guests. We have also been focusing on...

Paso Robles, California
Reviewed 25 March 2015

We stayed at this facility in March of 2015. It is comparatively cheap but even for a Comfort Inn facility it is very weary. The room was marginal at best. The bathroom and bathtub were chipped, spotty, not well cleaned. Walls were stained and dirty throughout. Overall, the entire place is in serious need of an overhaul. The beds were...

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Helpful?
2Thank edrog42
CA800, Manager at Clarion Inn & Suites Orange County John Wayne Airport, responded to this review

Thank you for taking the time to review your stay at our hotel. We couldn't agree more that the property was in need of some TLC when you stayed here. We are currently in the process of a full renovation throughout the entire property, including a full remodel of all the guest rooms and a remodel of the lobby and...

Las Vegas, Nevada
Reviewed 23 March 2015

I am only giving this hotel one star because that is what is required as minimum. I read some of the reviews after the stay and this place needs way more than updating. The stay began with coming back from dinner and having someone doing drugs in one corner of the back parking lot and someone else urinating in another....

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1Thank Tabatha K
CA800, Manager at Clarion Inn & Suites Orange County John Wayne Airport, responded to this review

Thank you for taking the time to review your stay at our hotel. I truly apologize for your experience while you were here. Since that time we have undergone a great many changes with many more about to be completed. The entire property is under renovations at the moment with the aim of having an excellent stay experience to offer...

North Carolina
Reviewed 14 March 2015

Room was clean, but the bathroom needed renovating badly. Sink plug didn't work so water drained slowly out of sink, tub is badly chipped, toilet stained. Free WiFi was usually not working. Made looking things up on the laptop for apartment hunting very tough. I was constantly calling the desk letting them know when the WiFi was out, sometimes they...

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Helpful?
2Thank ShilohNorthCarolina
CA800, Manager at Clarion Inn & Suites Orange County John Wayne Airport, responded to this review

Thank you for taking the time to review your stay at our hotel. I truly apologize that your stay was anything less than excellent. We are currently in the process of a full remodel on the property, including full remodels of all the rooms, in order to provide the stay experience we want our guests to have, We have already...

Fruitland, Idaho
Reviewed 11 March 2015

This hotel's rooms need some updating. We had a quiet room on the back. Staff was very pleasant. Breakfast was better than continental. Pool was really clean and warm and they kept towels out all the time. Location was great.

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Helpful?
Thank Sqeeky17
CA800, Manager at Clarion Inn & Suites Orange County John Wayne Airport, responded to this review

Thank you for taking the time to review your stay at our hotel. I'm delighted to hear that overall you had a very pleasant experience! We are currently in the process of renovating the property and remodeling all the rooms, and we look forward to having an excellent stay experience to offer all of our guests. I truly hope we'll...

Michigan
Reviewed 15 February 2015

Hotel has problems: 1) They use a credit card imprinter to store credit card number 2) Person who check us in looked unprofessional to say the least (button up shirt with a graphic representation of a tie printed in it and a faux fur collared leather jacket) 3) Rooms not maintained well: A) Window frame separating from glass, all of...

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Helpful?
4Thank waldo_phill
CA800, Manager at Clarion Inn & Suites Orange County John Wayne Airport, responded to this review

Thank you for taking the time to review your stay at our hotel. I apologize for the long delay in replying, and I truly apologize that your stay experience was anything less than excellent. To start we have since done away with the old credit card imprint machine to better protect our guests. We are also in the process of...

uk
Reviewed 6 February 2015 via mobile

Stayed here evening of 5 feb. Very good hotel. Plenty of free parking , and elevators to higher floors . Clean well appointed room. Free wifi and good quality breakfast with seating in the lobby area. . Good beds and friendly staff. Recommended

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Helpful?
Thank ianbeale
CA800, Manager at Clarion Inn & Suites Orange County John Wayne Airport, responded to this review

Thank you very much for taking the time to write such a wonderful review of your stay with us. I'm thrilled that your experience was such an excellent one! I'm also pleased to say that as good as your stay was this time around, it will be even better in the future. Our new ownership has many renovation projects planned...

Laguna Woods, California
Reviewed 27 January 2015

I moved here from another hotel in Santa Ana. You may see my review of that one. "9 months at the Holiday Inn". I couldn't afford to stay at that one any longer so I was lucky enough to find the Comfort Inn. I had a room right at the pool and hot tub at about half the price. Now...

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Helpful?
Thank Michael R
CA800, Manager at Clarion Inn & Suites Orange County John Wayne Airport, responded to this review

Thank you for taking the time to review your stay at our hotel. It was an absolute pleasure to have you here, Michael. The staff and I were happy to help you in every way possible, and we were sad to see you go (though thrilled for you to have found such a wonderful place to move in to!) On...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Get together at the Clarion Inn & Suites(R) John Wayne Airport hotel in Santa Ana. We're merely minutes away from several Orange County beaches. You'll find plenty of other sites and activities to explore near our smoke-free hotel in Santa Ana, some of which include: - Irvine Spectrum Center - Santa Ana College - Concordia University Irvine - Discovery Science Center - South Coast Plaza. Our Santa Ana hotel caters to both vacationing tourists and business travelers alike. Relax by the fire pit on the patio or head to our restaurant, Bistro C, which offers breakfast, a grab and go lunch and dinner. Enjoy other complimentary services and amenities such as: - Free WiFi - Free airport transportation - Gym onsite - Outdoor heated pool & hot tub. Each newly renovated guest room is warmly furnished with a flat screen TV, premium bedding, refrigerator, microwave, coffee maker and hair drier. Make the most of your time with friends, family and colleagues at the Clarion Inn & Suites John Wayne Airport. Santa Ana hotels like ours provide all the essentials you need to get together. Book now! ... more   less 

Additional Information about Clarion Inn & Suites Orange County John Wayne Airport

Address: 2620 Hotel Ter, Santa Ana, CA 92705-5447 (Formerly Comfort Inn and Suites John Wayne Airport)
Region: United States > California > Orange County > Santa Ana
Price Range: $115 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Clarion Inn & Suites Orange County John Wayne Airport 2.5*
Number of rooms: 130
Reservation Options:
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Also Known As:
Comfort Inn And Suites John Wayne Airport Hotel Santa Ana
Comfort Inn Santa Ana
Comfort Suites Santa Ana
Santa Ana Comfort Suites
Clarion Inn & Suites Orange County John Wayne Airport Santa Ana, CA
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Questions & Answers

Here's what travellers have asked, with answers from Clarion Inn & Suites Orange County John Wayne Airport staff and other travellers.
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Questions? Get answers from Clarion Inn & Suites Orange County John Wayne Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms poolside are of course noisier but its all quiet by 10:00....The fire-pit is wonderful!”
 of 5 bubbles 4Rita95827, 9 Mar 2017 | Read review
“Everyroom's are amazing”
 of 5 bubbles niranjanc24, 3 Mar 2017 | Read review
“Choose a top floor room”
 of 5 bubbles jacobd283, 30 Dec 2016 | Read review
“rooms on the second fllor have better view”
 of 5 bubbles ghrsam, 15 Oct 2016 | Read review
“Room 146 is near the pool area and its in the back of the parking area.”
 of 5 bubbles Princesscali2013, 25 Sep 2016 | Read review
5 of 5