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Embassy Suites by Hilton Santa Ana Orange County Airport

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Embassy Suites by Hilton Santa Ana Orange County Airport
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1,053 Reviews from our TripAdvisor Community

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Ventura, California
Reviewed 2 days ago NEWvia mobile

Booked this room for my sons basketball tournament in Garden Grove. I am a Hilton honors member so I mainly stay with in the Hilton family. I know Hilton has been doing a lot of renovations with other hotels in their brand at this time. However, I do not think this Embassy Suites received the memo. I payed for a...

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Helpful?
Thank ReshaRee
Albuquerque, New Mexico
HOTEL’S FAVOURITE REVIEW
Reviewed 26 January 2017

First time will not be the last...This hotel although a little on the older side is very clean, the staff are very outgoing, the food is well prepared and hot with the prepared to order breakfast adding the personal touch. The in hotel restaurant offers a nice size menu and the waitstaff are extremely attentive.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank LawrenceC501
About Hotel's Favourite Review
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

LawrenceC501, So glad you enjoyed your stay and our staff got high marks. Our restaurant is a diamond in the rough, we get lots of locals and many hotel guests because it's really very good. I will share your comments with housekeeping, breakfast and restaurant team mates.

Stockton, California
Reviewed 4 days ago NEWvia mobile

This year, we were thinking of staying at the Embassy Suites until my daughter told us about her visit. When they got to their room, there was something they couldn't identify in the sink. She said there was something black on the floor that looked like coffee grinds. When they opened the refrigerator, the prior guests food was still there....

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Helpful?
Thank alexncammom
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

AlexCammorn, I would like to follow up regarding how the breakdowns happened. While I'm glad room move happened it sounds as though the room should have been put out of order. Challenge is school took all two bedded rooms for 6 students in each room and all girls on one floor, boys on the other. Should have reacted quickly, but...

Santa Clarita, California
Reviewed 4 days ago NEW

This is a great location for those coming into the Newport Beach, or Corona del Mar areas, or, maybe just to stay the night, close to John Wayne Airport, for a flight. Great morning Breakfast, cooked to order!

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Helpful?
Thank Kent S
Visalia, California
Reviewed 6 days ago NEW

The room was really cold. Had the worse night ever. The lobby and the breakfast area is really cold also. You couldn't change the thermostat in the room because it has to be certain degrees outside for the heater to turn on.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank salvadora400
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

Salvadora400, My apologies. We are addressing our HVAC system, but for now it is a challenge since the outside temperature means we are in AC mode though you wanted heat in your room. As for the atrium we are adjusting the public area temp since feedback is it's too cold. If you have more questions please contact me at Michael.Anderson@wcghotels.com...

Salt Lake City, United States
Reviewed 6 days ago NEW

Location was really great and they even had secured parking for guest. The only issue I experienced was with the heating and cooling system. The first rook I was booked into was very hot and humid and the cooling was not working. The next room was better in consideration of the temperature, but you cannot actually set a temperature point....

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank F Mike B
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

F Mike B, Glad you found our team to be friendly and helpful. I will share your comments with housekeeping regarding how clean the hotel is.... We are addressing our HVAC system to improve it since it is an issue several months a year in the winter/spring. Thank goodness most of the year it's warm in Southern California and everyone...

Las Vegas, Nevada
Reviewed 1 week ago

Now that we are back home, I want to take a moment to share my thoughts and concerns. 1st upon our arrival, the gentleman who checked us in spoke so fast that it was difficult to understand him. When he asked if we drove, we answered yes. He said something in regards to self parking so incredibly fast that it...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Paul C
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

Paul C, I could not agree more with the points you make and I thank you for your feedback. My apologies. Please contact me at your convenience so we can discuss how best to make your poor experience better. My email is Michael.Anderson@wcghotels.com. I will in the mean time discuss your experience and address what we can to improve. One...

Hartland, United States
Reviewed 1 week ago

Close to John Wayne airport but absolutely no airport noise. Fantastic breakfast with great selection of food types including fruit, nuts, seeds and yogurt. Great custom omelets. Very friendly staff. Secure parking but a little difficult to park as the aisles in the parking lot are a little narrow. You pay extra for parking but if you Uber or Lyft,...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank John Mark D
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

John Mark D, So glad you had a great stay!

Wellsville, Utah
Reviewed 1 week ago

The hotel was freezing the entire time. I understand the HVAC system but when all the guests are wearing jackets its probably time to turn off the A.C. Breakfast was great but could use a bit more options instead of pancakes, bacon and sausage maybe something different. Parking fee was ridiculous. Overall the hotel was very clean but needs some...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 123marciej
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

123marciej, Thank you for your feedback. My apologies for any inconveniences we caused you. Clearly the atrium is too cold based on feedback from many guests of late and we are addressing. Regards, Michael

Reviewed 1 week ago

Stayed here many many times in the past. However this stay was a disgusting filthy mess. Checked in our room only to have the previous guest crumbs still on the bedroom and living floor, and dried food on microwave. The Keurig was dirty and Corroded Bathroom toilet did not flush had to remove lid in order to flush. The pool...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 268lawandat
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

268lawandat, My apologies. The conditions you describe cannot and will not be tolerated. Please contact me at Michael.Anderson@wcghotels.com so we can discuss a resolution if my team has not already done so. Regards, Michael

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
A gem among Santa Ana hotels, Embassy Suites by Hilton Santa Ana - Orange County Airport North features comfortable accommodations and a full range of thoughtful amenities. Located two-and-a-half miles from John Wayne/Orange County Airport, this all-suite hotel is located within easy reach of many Santa Ana, Costa Mesa, Irvine, and Tustin area businesses and corporations. Relax in a two-room suite with a separate living area and enjoy amenities such as two large, flat-screen TVs, a microwave and WiFi access. Host a corporate meeting or special event at this Santa Ana hotel, offering more than 8,000 sq. ft. of versatile meeting space for up to 380 guests. Relax while expert event planners take care of the details and enjoy all the support you need for business in the 24-hour business center. Start each morning with a free cooked-to-order breakfast and savor complimentary drinks and snacks at the Evening Reception*. Indulge in classic American cuisine and sample delicious signature desserts at the Sweet Spot Sports Bar & Grille. Bathe in this Santa Ana, California hotel's soothing whirlpool or plunge into the heated indoor pool. Re-energize with an invigorating workout in the modern fitness center, get some work done in the fully equipped 24-hour business center, or explore nearby Santa Ana area attractions. *Service of alcohol subject to state and local laws. Must be of legal drinking age. Parking: Self Parking is available to guest at $17.00 per night. Valet Parking is available to guests at $19.00 per night. ... more   less 

Additional Information about Embassy Suites by Hilton Santa Ana Orange County Airport

Address: 1325 East Dyer Road, Santa Ana, CA 92705
Region: United States > California > Orange County > Santa Ana
Price Range: $190 - $317 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Embassy Suites by Hilton Santa Ana Orange County Airport 3*
Number of rooms: 300
Reservation Options:
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Also Known As:
Embassy Suites Santa Ana - Orange County Airport North Hotel Santa Ana
Santa Ana Embassy Suites
Embassy Suites By Hilton Santa Ana Orange County Airport CA
Hotel Style:
#3 Green Hotel in Santa Ana
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Santa Ana Orange County Airport staff and other travellers.
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Carmichael, California
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over a year ago

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Questions? Get answers from Embassy Suites by Hilton Santa Ana Orange County Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Elevators are slow so down low seems better”
ML428, 4 Apr 2017 | Read review
“Ask for a room away from the freeway side.”
MKS2010, 21 Mar 2017 | Read review
“Ask for room away from freeway”
Kittycatmom123, 13 Mar 2017 | Read review
“Watch the location and don't bother with the restaurant.”
Cornmuse, 9 Mar 2017 | Read review
“I just can't recommend this hotel. There are nicer and more comparable pricing options near the airport.”
297KarenW, 13 Feb 2017 | Read review
5 of 5