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Embassy Suites by Hilton Santa Ana Orange County Airport

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Embassy Suites by Hilton Santa Ana Orange County Airport
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1,015 Reviews from our TripAdvisor Community

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Showing 996: English reviews
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Reading, Pennsylvania
Reviewed yesterday NEW

I have stayed here on business several times and have generally been pleased. However, this property has reached the point where it now is in serious need of reinvestment. I reported issues with my room that went unaddressed. The carpeting in the general areas is worn and dirty and the climate control system is lacking. Hopefully Hilton has plans to...

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Helpful?
Thank res1958
Washington DC, District of Columbia
HOTEL’S FAVOURITE REVIEW
Reviewed 12 October 2016

We arrived very late and groggy, the valets were out there and directed us to where we could self-park. When we returned with the car to unload our luggage and look further for a space the valet ran over and offered to park our car for us, no charge, because he could see we were exhausted. That was the beginning...

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Helpful?
Thank Jill20009
About Hotel's Favourite Review
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

Jill, You made my day! Embassy Suites is a great hotel and your review explains why so many customers love Embassy. For the past year we have been working hard to update and upgrade and I am a lucky guy to have a team who is willing to do their best everyday. So glad we exceeded your expectations and you...

Clovis
Reviewed 5 days ago NEW

Floor was wet and soggy below the return vent. Warm air being pumped into room from air conditioner caused a bad mildew smell. Room was hot and unbearable. Had to sleep with balcony door open to clear out smell but the noise from the traffic was as bad as the smell. Horrible night sleep.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Bckburn51
Reviewed 5 days ago NEWvia mobile

Immaculate. Friendly. Guest-first mentality. Every year my San Diego based sisters and I (who live in SLO) meet up in a Southland neighborhood. This year it was Santa Ana. Had an issue at check in and Guest Services Agent Rachel worked hard to correct and make us happy. It worked! Very nice suites on the 6th floor. Ate at the...

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Helpful?
Thank Sandi S
McKinney, United States
Reviewed 5 days ago NEW

The hotel is old and needs an upgrade to the rooms. The lobby of the hotel is inviting, the attendants out front very cheerful, enter the hotel to a different lukewarm experience. Food at the restaurant was served fast but limited service staff caused orders to be delayed.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Andrew A. E
Reviewed 5 days ago NEW

This is my first time staying at an Embassy Suites and frankly for the price I expected a whole lot more. I was appalled that they charge $17 a night for parking especially since there's not exactly anything else in the area that people would want to take up parking places for. It just seems like an unnecessary surcharge. Then...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank prbme
Santa Ana, United States
Reviewed 1 week ago

Another example of a great Embassy Suite experience! The staff was outstanding, warm, friendly and very attentive. Everyone from the shuttle driver, valet attendant, front desk, restaurant and breakfast staff were outstanding and well trained. I will highly recommend this location to others.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank michaelaU9639UJ
Clovis, United States
Reviewed 1 week ago

Rooms are spacious and clean; tho they don't turn on AC year round, so it can get stuffy. If you can stand some freeway noise and open the window, the SoCal air clears it out! Hospitality staff is super; breakfast is amazing.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank jenniferoE6458TG
Fresno, United States
Reviewed 1 week ago

Cheaper option between Orange County Embassy Suites locations, but you get what you pay for. By far rudest staff of any Embassy Suites i've stayed at. Pool area not the cleanest. Breakfast staff need some customer service training. Room was clean and overall hotel was clean.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 349rubend
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

349rubend, I sorry to hear someone was rude and would like to learn the details to follow up. My email is Michael.Anderson@wcghotels.com. My apologies. Please let me know when we can discuss at your earliest convenience.

Fullerton, California
Reviewed 1 week ago via mobile

I have been attending this hotel for the last few years. It's been getting better upon each return year over year. Check in was early and easy. The rooms got new furniture, new windows, new tvs and upgraded bathrooms. Even with the upgrades we had troubles with the toilets not flushing, the heat nor working and getting interrupted during meetings...

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Helpful?
Thank Kathryn R
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

Kathryn, So glad it has gotten better and better. It's a one of a kind conference and the staff loves having you.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
GreenLeadersSilver level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
A gem among Santa Ana hotels, Embassy Suites by Hilton Santa Ana - Orange County Airport North features comfortable accommodations and a full range of thoughtful amenities. Located two-and-a-half miles from John Wayne/Orange County Airport, this all-suite hotel is located within easy reach of many Santa Ana, Costa Mesa, Irvine, and Tustin area businesses and corporations. Relax in a two-room suite with a separate living area and enjoy amenities such as two large, flat-screen TVs, a microwave and WiFi access. Host a corporate meeting or special event at this Santa Ana hotel, offering more than 8,000 sq. ft. of versatile meeting space for up to 380 guests. Relax while expert event planners take care of the details and enjoy all the support you need for business in the 24-hour business center. Start each morning with a free cooked-to-order breakfast and savor complimentary drinks and snacks at the Evening Reception*. Indulge in classic American cuisine and sample delicious signature desserts at the Sweet Spot Sports Bar & Grille. Bathe in this Santa Ana, California hotel's soothing whirlpool or plunge into the heated indoor pool. Re-energize with an invigorating workout in the modern fitness center, get some work done in the fully equipped 24-hour business center, or explore nearby Santa Ana area attractions. *Service of alcohol subject to state and local laws. Must be of legal drinking age. Parking: Self Parking is available to guest at $17.00 per night. Valet Parking is available to guests at $19.00 per night. ... more   less 

Additional Information about Embassy Suites by Hilton Santa Ana Orange County Airport

Address: 1325 East Dyer Road, Santa Ana, CA 92705
Region: United States > California > Orange County > Santa Ana
Price Range: $195 - $316 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Embassy Suites by Hilton Santa Ana Orange County Airport 3*
Number of rooms: 300
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Hotels.com and Orbitz so you can book your Embassy Suites by Hilton Santa Ana Orange County Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Santa Ana - Orange County Airport North Hotel Santa Ana
Santa Ana Embassy Suites
Embassy Suites By Hilton Santa Ana Orange County Airport CA
Hotel Style:
#3 Green Hotel in Santa Ana
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Santa Ana Orange County Airport staff and other travellers.
5 questions
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Kailua-Kona, Hawaii
Carmichael, California
over a year ago
Denver, Colorado
over a year ago

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Questions? Get answers from Embassy Suites by Hilton Santa Ana Orange County Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I just can't recommend this hotel. There are nicer and more comparable pricing options near the airport.”
 of 5 bubbles 297KarenW, 13 Feb 2017 | Read review
“I'd go closer to the elevators, since they aren't noisy, and it can be a walk.”
 of 5 bubbles squirrelpaws, 8 Feb 2017 | Read review
“Upper floors away from elevators and stairs are quieter.”
  • View from 10th floor looking north
 of 5 bubbles geotech522, 4 Feb 2017 | Read review
“We stayed on the 9th floor, beautiful view, glass elevators.”
 of 5 bubbles GaryJ863, 18 Jan 2017 | Read review
“Pick a room on the back side of the hotel away from the highway if you have to leave your balcony door open for air.”
 of 5 bubbles 866tiffanyw, 17 Jan 2017 | Read review
5 of 5