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Embassy Suites by Hilton Santa Ana Orange County Airport

EmbassySuites.comUS$139*
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GreenLeadersSilver level
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Embassy Suites by Hilton Santa Ana Orange County Airport
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1,056 Reviews from our TripAdvisor Community

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Showing 1,036: English reviews
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Reviewed 2 days ago NEW

Your rooms really need to have an upgrade the AC system doesn't work at all. Maintenance had to come to the room twice to try and fix it. They informed me that it was fixed and should take a few hours to cool the room. That was ok because we were leaving for the evening. Came back to the room...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank P5401OBjasonm
San Diego, California
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago via mobile

This stay reminds me that you get what you pay for. A nice room with two queen beds, a well done bathroom/shower and an extra room that could have slept a couple more. Shower could have benefited from temp control that did not fluctuate. Nice breakfast that I can't complain about when there is an omelette bar (I guess the...

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Helpful?
Thank Dave P
About Hotel's Favourite Review
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

Dave P, Glad you and your family had a good stay and you found us to be worth the rate. We tend to serve 600-800 omellettes on a Saturday or Sunday morning and I'm amazed how fast the cooks make it happen. Regards, Michael

Guadalupe, California
Reviewed 2 days ago NEW

I would advice anyone that stays at this hotel to call before you arrive to make sure your room of choice is available. I was not happy to walk in to the room and find out I only had one queen bed when I had made reservations for two queen beds.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 602eliasm
Holland, United States
Reviewed 2 days ago NEW

The staff is the friendliest than any other place I have stayed. Love the breakfasts and receptions. The place is beautiful and I was always greeted in a friendly manner by the staff. I highly recommend this hotel if you want to be treated special.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank kathybW1575EG
Ventura, California
Reviewed 5 days ago NEWvia mobile

Booked this room for my sons basketball tournament in Garden Grove. I am a Hilton honors member so I mainly stay with in the Hilton family. I know Hilton has been doing a lot of renovations with other hotels in their brand at this time. However, I do not think this Embassy Suites received the memo. I payed for a...

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Helpful?
Thank ReshaRee
Stockton, California
Reviewed 1 week ago via mobile

This year, we were thinking of staying at the Embassy Suites until my daughter told us about her visit. When they got to their room, there was something they couldn't identify in the sink. She said there was something black on the floor that looked like coffee grinds. When they opened the refrigerator, the prior guests food was still there....

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Helpful?
Thank alexncammom
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

AlexCammorn, I would like to follow up regarding how the breakdowns happened. While I'm glad room move happened it sounds as though the room should have been put out of order. Challenge is school took all two bedded rooms for 6 students in each room and all girls on one floor, boys on the other. Should have reacted quickly, but...

Santa Clarita, California
Reviewed 1 week ago

This is a great location for those coming into the Newport Beach, or Corona del Mar areas, or, maybe just to stay the night, close to John Wayne Airport, for a flight. Great morning Breakfast, cooked to order!

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Helpful?
Thank Kent S
Visalia, California
Reviewed 1 week ago

The room was really cold. Had the worse night ever. The lobby and the breakfast area is really cold also. You couldn't change the thermostat in the room because it has to be certain degrees outside for the heater to turn on.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank salvadora400
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

Salvadora400, My apologies. We are addressing our HVAC system, but for now it is a challenge since the outside temperature means we are in AC mode though you wanted heat in your room. As for the atrium we are adjusting the public area temp since feedback is it's too cold. If you have more questions please contact me at Michael.Anderson@wcghotels.com...

Salt Lake City, United States
Reviewed 1 week ago

Location was really great and they even had secured parking for guest. The only issue I experienced was with the heating and cooling system. The first rook I was booked into was very hot and humid and the cooling was not working. The next room was better in consideration of the temperature, but you cannot actually set a temperature point....

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank F Mike B
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

F Mike B, Glad you found our team to be friendly and helpful. I will share your comments with housekeeping regarding how clean the hotel is.... We are addressing our HVAC system to improve it since it is an issue several months a year in the winter/spring. Thank goodness most of the year it's warm in Southern California and everyone...

Las Vegas, Nevada
Reviewed 1 week ago

Now that we are back home, I want to take a moment to share my thoughts and concerns. 1st upon our arrival, the gentleman who checked us in spoke so fast that it was difficult to understand him. When he asked if we drove, we answered yes. He said something in regards to self parking so incredibly fast that it...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Paul C
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

Paul C, I could not agree more with the points you make and I thank you for your feedback. My apologies. Please contact me at your convenience so we can discuss how best to make your poor experience better. My email is Michael.Anderson@wcghotels.com. I will in the mean time discuss your experience and address what we can to improve. One...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
A gem among Santa Ana hotels, Embassy Suites by Hilton Santa Ana - Orange County Airport North features comfortable accommodations and a full range of thoughtful amenities. Located two-and-a-half miles from John Wayne/Orange County Airport, this all-suite hotel is located within easy reach of many Santa Ana, Costa Mesa, Irvine, and Tustin area businesses and corporations. Relax in a two-room suite with a separate living area and enjoy amenities such as two large, flat-screen TVs, a microwave and WiFi access. Host a corporate meeting or special event at this Santa Ana hotel, offering more than 8,000 sq. ft. of versatile meeting space for up to 380 guests. Relax while expert event planners take care of the details and enjoy all the support you need for business in the 24-hour business center. Start each morning with a free cooked-to-order breakfast and savor complimentary drinks and snacks at the Evening Reception*. Indulge in classic American cuisine and sample delicious signature desserts at the Sweet Spot Sports Bar & Grille. Bathe in this Santa Ana, California hotel's soothing whirlpool or plunge into the heated indoor pool. Re-energize with an invigorating workout in the modern fitness center, get some work done in the fully equipped 24-hour business center, or explore nearby Santa Ana area attractions. *Service of alcohol subject to state and local laws. Must be of legal drinking age. Parking: Self Parking is available to guest at $17.00 per night. Valet Parking is available to guests at $19.00 per night. ... more   less 

Additional Information about Embassy Suites by Hilton Santa Ana Orange County Airport

Address: 1325 East Dyer Road, Santa Ana, CA 92705
Region: United States > California > Orange County > Santa Ana
Price Range: $191 - $319 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Embassy Suites by Hilton Santa Ana Orange County Airport 3*
Number of rooms: 300
Reservation Options:
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Also Known As:
Embassy Suites Santa Ana - Orange County Airport North Hotel Santa Ana
Santa Ana Embassy Suites
Embassy Suites By Hilton Santa Ana Orange County Airport CA
Hotel Style:
#3 Green Hotel in Santa Ana
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Santa Ana Orange County Airport staff and other travellers.
5 questions
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Carmichael, California
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over a year ago

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Questions? Get answers from Embassy Suites by Hilton Santa Ana Orange County Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Elevators are slow so down low seems better”
ML428, 4 Apr 2017 | Read review
“Ask for a room away from the freeway side.”
MKS2010, 21 Mar 2017 | Read review
“Ask for room away from freeway”
Kittycatmom123, 13 Mar 2017 | Read review
“Watch the location and don't bother with the restaurant.”
Cornmuse, 9 Mar 2017 | Read review
“I just can't recommend this hotel. There are nicer and more comparable pricing options near the airport.”
297KarenW, 13 Feb 2017 | Read review
5 of 5
EmbassySuites.com
US$139* /night
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TripAdvisorUS$139
HotelQuicklyUS$178
Booking.comUS$139
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Prices are for 1 room, 2 adults
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