Rooms are sparse, dull, and the fixtures in the bathrooms were like those at a high school. Lobby is beautiful and the staff was excellent, but coffee in the lobby urn was lukewarm in the morning. Restaurant food and staff were great. The hotel is historic and cool, but not worth the price.
From the valet to the restaurant : excellent service. Room was quiet and clean. Charming decoration. The food was amazing. Brunch was delicious wish we had dinner there as well Will be back just for that
Rooms smell terrible, small and noisy Breakfast cooked with lots of grease Xtra charges at check out not disclosed… had two rooms… won’t stay until they replace the carpet and remove smell…. Good location but traffic noice at night
Difficult check in with representative who spoke at high speed from a script that she could not be understood. I had requested a room that would allow me to open a window for fresh air. Room was above air vents for kitchen. Representative would not assist in another room location. Representative was neither polite nor helpful
Hotel is very old. Desperately needs to be updated. You can hear everything that happens in the hallways and the trims next to you. Water dripping from ceiling while raining… we were a barely able to sleep. Will never go back unless it is completely redone.
expected more but room, service was bad. super old, bathroom curtain broke, wouldn’t stay there. we got trash bin view, room booked through 3rd party, i feel like they give worst room to people who book through 3 rd party… sucks
I stayed at this property , for the first time , 38 years ago . Love the location . The staff were excellent . The furniture in my room was the same from 38 + years ago . The bathroom sink was almost non - functional ( 100 year old plumbing ? ) Ownership needs to invest in modern updates . That being said , I would stay again .
Nice town to walk through and the hotel is beautiful on the outside, but the rooms have much to be desired, and the food service. Would like to see some major renovations take place, especially with the bathrooms. Ours was too small and old fashioned.
This hotel cares for its property and guests! It features consistently clean rooms with reasonable rats, valet and delicious room service, and is located near many shopping opportunities. The surrounding area is also walkable.
I was there on business and thoroughly enjoyed my stay. The bartenders and wait staff at the Olive restaurant were so friendly and welcoming. The front desk ladies were also very friendly and helpful. Looking forward to staying here again in the near future.
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