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1,121 Reviews from our TripAdvisor Community

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Showing 930: English reviews
Phoenix, Arizona
Level Contributor
55 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 3 days ago NEW

We stayed here as part of a road trip our family was on. Overall it's a pretty good hotel. The room was mostly clean, there were a few spots on the mirrors and wall but nothing major. The rooms and property are a bit dated, but they do a good job keeping everything well maintained. We would possibly stay here... More 

Thank Derek F
Birmingham, United Kingdom
Level Contributor
78 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 1 week ago

We stayed in the Best Western Plus Pepper Tree Inn on 4th October for one night as a stop off during our West Coast road trip and overall had a really great stay. We have previously stayed at this hotel, and really love it. The check in staff were extremely friendly and efficient upon arrival. The hotel is in the... More 

Thank Joe C
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

For $300, I was hoping for a hotel room with up to date furnishings. Instead, I was placed in a room that was just...odd. There is a difference between a quaint hotel with unique character and one that just does not update their furnishings. This hotel is the latter. I recommend staying at the Beachside Inn if you want to... More 

Thank Erica S
Level Contributor
10 reviews
4 hotel reviews
Reviewed 1 week ago via mobile

This hotel/motel was the darkest room we have stayed in and the decor really needs updating. However the beds were comfy & clean, the shower was one of the best of any of our hotels for ease of use, power and temp control, and there were more nice touches here than in the higher end hotel we stayed in. I.e.:... More 

Thank Su B
Santa Ana, California
1 review
Reviewed 1 week ago

Had business meeting in Santa Barbara and had heard about this hotel. The hotel was clean and very central...the only minus was that they did not offer a free breakfast like every other BW that we have stayed at.

Review collected in partnership with Best Western

Thank 601randil
Redlands, California
Level Contributor
299 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
Reviewed 2 weeks ago via mobile

I stayed here for 6 nights for a conference held at the hotel. I was impressed by how clean the hotel and grounds were kept. The room was comfortable and nicely furnished. The 2 free/included water bottles provided every day I was there were wonderful! The room also included little cookies, coffee, tea, candies, and fresh fruit - which were... More 

Thank SLPlovesPE42
Level Contributor
56 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 3 weeks ago

Although the hotel is a little dated for the price, the amenities are wonderful and the staff outstanding. They couldn't do enough for their guests. This includes the very kind people helping with the maintenance as well as the front desk personnel. The garden and pool area are lovely and relaxing. Highly recommend. I was there 3 nights.

Thank dinkydog99
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago via mobile

We we arrived the front desk let us check in 3 hours early. They were friendly and welcoming. Water is complimentary which is rare at hotels. The room was very clean and comfortable. The view of the courtyard was nice. The place is quiet. Perfect get away! Overall loved it! Would come again!

Thank Charlotte S
Devon, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

What a wonderful, warm welcome my group of 51 receive on arrival at this super hotel. The manager was at the bus to greet us, escorted us to the grounds where a coal pit fire was burning bright and welcoming with champagne and freshly made cookies. The rooms were homey and spotlessly clean and our only disappointment was that we... More 

Thank kaztay2014
Chelmsford, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago

I was also part of the group travelling through Santa Barbara in October, what a lovely welcome reception we received with such friendly staff. Loved the hotel, our room overlooked the pool area. Wished I could have stayed longer we were only there over night. One tiny thing with the breakfast the next morning you could only have either orange... More 

Thank Julie G

208 photos of this hotel

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Nestled on five acres of tropical gardens, the BEST WESTERN PLUS Pepper Tree Inn is a Spanish-inspired resort hotel with ornate tile and wrought-iron embellishments. The lush gardens feature pathways lined with palms and cascading bougainvillea. The hotel offers two heated tile pools, two whirlpools, an exercise room and massage facilities, conference facilities, complimentary parking and free high-speed wireless Internet service.The hotel's spacious, well-appointed guest rooms feature private decks or balconies overlooking the gardens and pool courtyards. The Treehouse Restaurant and Lounge offers casual dining for breakfast, lunch, and dinner and provides room, patio, and poolside service.Located on upper State Street with easy access to 101, the hotel is adjacent to the shops and restaurants at La Cumbre Plaza, and is just minutes from downtown Santa Barbara, world-class golf courses, award-winning wineries, glorious beaches, and the Santa Barbara Mission. ... more   less 

Additional Information about BEST WESTERN PLUS Pepper Tree Inn

Address: 3850 State Street, Santa Barbara, CA 93105
Region: United States > California > Santa Barbara
Price Range: $215 - $338 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Pepper Tree Inn 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Best Western Plus Pepper Tree Hotel Santa Barbara
Best Western Santa Barbara
Santa Barbara Best Western
Hotel Style:
#9 Business Hotel in Santa Barbara
#10 Family Hotel in Santa Barbara
#13 Romantic Hotel in Santa Barbara
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Pepper Tree Inn staff and other travellers.
2 questions
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3 months ago

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Questions? Get answers from BEST WESTERN PLUS Pepper Tree Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check the windows in the bathroom to see if they're closed if it's cold outside.”
 of 5 bubbles 333derekf, 30 Nov 2016 | Read review
“Do NOT stay here.”
 of 5 bubbles 987ericas, 21 Nov 2016 | Read review
“The back is probably quieter. Street noise was loud until around 11.”
 of 5 bubbles dinkydog99, 11 Nov 2016 | Read review
“Spoilt for choice”
 of 5 bubbles kaztay2014, 5 Nov 2016 | Read review
“choose a pool view”
 of 5 bubbles juliegX6104UV, 3 Nov 2016 | Read review
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