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About
#30 of 55 hotels in Santa Barbara
Location
Cleanliness
Service
Value
At the Best Western Plus Pepper Tree Inn you're sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Pepper Tree Inn will stand out among other hotels in Santa Barbara,CA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don't miss a beat while you're away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you're on the road. As always, the Best Western Plus Pepper Tree Inn will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Taxi service
Business Centre with Internet Access
Parking
Wifi
Hot bath
Outdoor pool
Heated pool
Restaurant
Vending machine
Meeting rooms
Massage
Salon
Baggage storage
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Flatscreen TV
Bath / shower
Safe
Telephone
Iron
Wake-up service / alarm clock
Microwave
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Green
Languages Spoken
English, Spanish
Location
71Somewhat walkable
Grade: 71 out of 100
23Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
Contact
3850 State St, Santa Barbara, CA 93105
Getting there
Rental CarsSee all Santa Barbara car hire
1625Reviews9Q+A100Room tips
Reviews
Traveller rating
- 630
- 636
- 231
- 78
- 50
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Popular mentions
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This location is walkable to restaurants and shopping in central Santa Barbara. The rooms are clean, the grounds are well kept with a warm pool and jacuzzi. The staff are friendly and helpful. The grab-n-breakfast provide plenty of options and the coffee is fabulous.
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Review collected in partnership with Best Western
Date of stay: January 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favourite
Finally a hotel with a recliner ! My Mom is disabled and has trouble sleeping in a bed which makes taking an overnight trip anywhere almost impossible but the recliner was perfect she slept well and we had a great vacation. Also the entire staff here is amazing always friendly & helpful.
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Review collected in partnership with Best Western
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Oscar Mejia, General Manager at Best Western Plus Pepper Tree Inn
Responded Aug. 19, 2021
We are very glad you two enjoyed your stay! Thank you for the kind words on our staff they try very hard to make everyday an experience here at the Pepper Tree Inn. Your review is greatly appreciated, we hope to see you again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room was clean, but very outdated (as in Early American) . The lobby staff was very friendly. Thankfully, we were only there for one night, but do not recommend and not up to the typical Best Western Plus quality.
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Date of stay: January 2023
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
My girls and I went on a hike and came back to the room at 10:30am in hopes we can change before checking out (check out time is 11am). The maid stopped by our room to persistently tell us the room is cleaned and proceeded to talk to the other staff about how we walked in with our dirty shoes. Questionable attitude considering I paid for my stay until the check out time. We felt uncomfortable and left the room without changing and earlier than the check out time.
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Review collected in partnership with Best Western
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The location is nice, there’s food across the street and target down the block. You’ll probably want to plan breakfast somewhere though, as the included breakfast isn’t much. The staff is very friendly and there is complimentary coffee, tea, hot chocolate, cappuccino, bottled water and coke in the lobby. The rooms are clean and you have a mini fridge and coffee maker
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Review collected in partnership with Best Western
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This woman purposefully not doubled but triple billed me because i was black and famous. I came in so i can fly out from SBA and now i am doing bad because it left me in the hole and the manager said that i will get my money back today and no answer. They had me on hold for 20 minutes with a cold call. The rooms were good the service bad Im never staying there again.
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Review collected in partnership with Best Western
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Oscar Mejia, General Manager at Best Western Plus Pepper Tree Inn
Responded Dec. 2, 2022
Hi Kimberly, The issue lies within the state of your room after departure. You had left some belongings behind in the room, our housekeeping staff thought you were still checked in to your room, the hotel reached out to the cellphone number you provided on your reservation and your voicemail box was full, thus a late checkout fee was applied to your room. After 2pm a 50$ fee becomes the full night. These funds were returned to you the following day when you reached out to the hotel to discuss the matter. Refunds typically take between 1 and 3 business days to process. If I can be of further assistance please do not hesitate to contact me at 805-687-5511 ext. 0
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed there on February 2020 I couldn't enter the right date bellow. We were celebrating our 29 wedding anniversary. The hotel was clean , comfortable and peaceful. The restroom has a bathtub. It is in a good location, close to most important places in Santa Barbara
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Date of stay: December 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The five stars is for the customer service the team always provides. I recently moved my son down to college and this hotel has become my home away from home. The consistency of their service is supreme. They are always there to make you feel like a top priority. The grounds are impeccable and it shows they take great pride in the work they do to make sure the place always looks great. The rooms are good, beds are great and I always have a good nights rest. Joel, Oscar, Gino and Victoria are amazing and a credit to their profession.
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
First, the front desk staff here is excellent. That's the good news... I'm here now and I'm spending almost $400 a night for this dump. The carpet in my room is torn. The paint in the bathroom is coming off. I turned on my wall unit heater this a.m., and my room immediately smelled like burning plastic. And the connecting door to the room next to me is paper thin. I get the pleasure of listening to every word of my neighbor's conversation, including the guy hacking into the sink every 30 seconds. True bliss at the Best Western Plus Pepper Tree Inn!!!
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Date of stay: November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
It is nice hotel in a convenient location. There is a large pool and hot tub towards the rear of the property. There is no street noise in the rooms. The staff is very friendly and made our stay very enjoyable.
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Review collected in partnership with Best Western
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
US$148 - US$248 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plus pepper tree hotel santa barbara, best western santa barbara, santa barbara best western
LOCATION
United StatesCaliforniaSanta Barbara
NUMBER OF ROOMS
68
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Claim Your ListingBest Western Plus Pepper Tree Inn - UPDATED 2023 Prices, Reviews & Photos (Santa Barbara, CA) - Hotel - Tripadvisor
Frequently Asked Questions about Best Western Plus Pepper Tree Inn
Which popular attractions are close to Best Western Plus Pepper Tree Inn?
Nearby attractions include Kidaru Indoor Playground (0.07 km), La Cumbre Plaza (0.3 km), and La Cumbre Center For Creative Arts (0.3 km).
What are some of the property amenities at Best Western Plus Pepper Tree Inn?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Best Western Plus Pepper Tree Inn?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Pepper Tree Inn?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Best Western Plus Pepper Tree Inn?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus Pepper Tree Inn?
Conveniently located restaurants include Lure Fish House, Chuck's steakhouse of Hawaii, and Fresco.
Are there opportunities to exercise at Best Western Plus Pepper Tree Inn?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Best Western Plus Pepper Tree Inn?
Yes, dry cleaning and laundry service are offered to guests.
Does Best Western Plus Pepper Tree Inn offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Best Western Plus Pepper Tree Inn?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Best Western Plus Pepper Tree Inn?
Many travellers enjoy visiting Santa Barbara County Courthouse (4.7 km), Old Mission Santa Barbara (3.2 km), and Casa de la Guerra (5.1 km).