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BEST WESTERN PLUS Pepper Tree Inn

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1,130 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Pepper Tree Inn
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Showing 936: English reviews
Santa Ana, California
Reviewed 21 November 2016

Had business meeting in Santa Barbara and had heard about this hotel. The hotel was clean and very central...the only minus was that they did not offer a free breakfast like every other BW that we have stayed at.

Review collected in partnership with Best Western
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Helpful?
Thank 601randil
Redlands, California
Reviewed 13 November 2016 via mobile

I stayed here for 6 nights for a conference held at the hotel. I was impressed by how clean the hotel and grounds were kept. The room was comfortable and nicely furnished. The 2 free/included water bottles provided every day I was there were wonderful! The room also included little cookies, coffee, tea, candies, and fresh fruit - which were...

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Thank SLPlovesPE42
Indiana
Reviewed 11 November 2016

Although the hotel is a little dated for the price, the amenities are wonderful and the staff outstanding. They couldn't do enough for their guests. This includes the very kind people helping with the maintenance as well as the front desk personnel. The garden and pool area are lovely and relaxing. Highly recommend. I was there 3 nights.

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Thank dinkydog99
ChivaunC, General Manager at BEST WESTERN PLUS Pepper Tree Inn, responded to this review

Dear dinkydog99, I take great pride in all of my staff who continually strive to ensure the comfort of each guest. Thank you for acknowledging their efforts. Please note that we are in process of updating our guest rooms. I invite you to return and experience the updated rooms during your next adventure to Santa Barbara. Cheers, Chivaun.

Reviewed 5 November 2016 via mobile

We we arrived the front desk let us check in 3 hours early. They were friendly and welcoming. Water is complimentary which is rare at hotels. The room was very clean and comfortable. The view of the courtyard was nice. The place is quiet. Perfect get away! Overall loved it! Would come again!

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Thank Charlotte S
ChivaunC, General Manager at BEST WESTERN PLUS Pepper Tree Inn, responded to this review

Greetings Charlotte S, I am pleased to read that our team was able to accommodate your early check in requirement. It is great to get in a room and start your vacation. We are pleased to provide a host of complimentary in-room amenities to ensure the comfort of our guests. In addition, most of our rooms look onto the garden...

Devon, United Kingdom
Reviewed 5 November 2016

What a wonderful, warm welcome my group of 51 receive on arrival at this super hotel. The manager was at the bus to greet us, escorted us to the grounds where a coal pit fire was burning bright and welcoming with champagne and freshly made cookies. The rooms were homey and spotlessly clean and our only disappointment was that we...

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Thank kaztay2014
Chelmsford, United Kingdom
Reviewed 3 November 2016

I was also part of the group travelling through Santa Barbara in October, what a lovely welcome reception we received with such friendly staff. Loved the hotel, our room overlooked the pool area. Wished I could have stayed longer we were only there over night. One tiny thing with the breakfast the next morning you could only have either orange...

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Thank Julie G
San Luis Obispo County, California
Reviewed 1 November 2016

The pool/garden area is quite beautiful. The staff are very helpful and nice. The rooms are in need of an upgrade and a little small for the price. Free Wi-Fi is nice. Handy location to the fairgrounds.

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Thank SLOFlyn
Salisbury, United Kingdom
Reviewed 1 November 2016

Hotel starting to look tired. Staff are excellent and try hard but ultimately this is a very average hotel in a nothing location. OK for overnight stay but nothing else. Only found one restaurant in walking distance - fortunately it was an excellent fish restaurant - Lure.

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Thank Richard B
ChivaunC, General Manager at BEST WESTERN PLUS Pepper Tree Inn, responded to this review

Greetings Richard B, I appreciate that you took the time to provide your feedback. Thank you for acknowledging the staff. All of the staff strive to ensure each guests enjoys a comfortable stay. Although the hotel is not located near the water front area, our location does offer conveneint access to the many local area attractions. There are a variety...

Worcestershire, United Kingdom
Reviewed 1 November 2016

This is a very pretty hotel with lots of colour around the pool area. The staff were really helpful when I thought I had lost my car key. It was actually down the side of a bag all the time, but they rang around every hotel we had stayed in during our California trip, just to check I hadn't left...

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Thank 109south
Peterborough, United Kingdom
Reviewed 30 October 2016 via mobile

Stopped at this hotel for one night en route from San Francisco to Las Vegas. Welcomed by wonderful staff with champagne and BBQ pit fire. (There were a lot of us!). Rooms were excellent, food too in the restaurant on site. Pool and hot tub. Macy's just opposite with a few other restaurants to choose from. Wish I'd stayed longer....

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Thank popfan07
ChivaunC, General Manager at BEST WESTERN PLUS Pepper Tree Inn, responded to this review

Dear Popfan07, My staff was delighted to have the opportunity to welcome your group. You all were so delightful, gracious and enthusiastic. I do hope you enjoyed your journey to Las Vegas, however, I wish you would have stayed longer with us so you could have enjoyed the many experiences here in Santa Barbara. If your travels bring you back...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Nestled on five acres of tropical gardens, the BEST WESTERN PLUS Pepper Tree Inn is a Spanish-inspired resort hotel with ornate tile and wrought-iron embellishments. The lush gardens feature pathways lined with palms and cascading bougainvillea. The hotel offers two heated tile pools, two whirlpools, an exercise room and massage facilities, conference facilities, complimentary parking and free high-speed wireless Internet service.The hotel's spacious, well-appointed guest rooms feature private decks or balconies overlooking the gardens and pool courtyards. The Treehouse Restaurant and Lounge offers casual dining for breakfast, lunch, and dinner and provides room, patio, and poolside service.Located on upper State Street with easy access to 101, the hotel is adjacent to the shops and restaurants at La Cumbre Plaza, and is just minutes from downtown Santa Barbara, world-class golf courses, award-winning wineries, glorious beaches, and the Santa Barbara Mission. ... more   less 

Additional Information about BEST WESTERN PLUS Pepper Tree Inn

Address: 3850 State Street, Santa Barbara, CA 93105
Region: United States > California > Santa Barbara
Price Range: $208 - $366 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Pepper Tree Inn 3*
Number of rooms: 150
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Also Known As:
Best Western Plus Pepper Tree Hotel Santa Barbara
Best Western Santa Barbara
Santa Barbara Best Western
Hotel Style:
#9 Business Hotel in Santa Barbara
#10 Family Hotel in Santa Barbara
#13 Romantic Hotel in Santa Barbara
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Pepper Tree Inn staff and other travellers.
3 questions
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Durham
5 months ago

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Questions? Get answers from BEST WESTERN PLUS Pepper Tree Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A lot of the rooms face the pool, which can be noisy.”
 of 5 bubbles WanderingEarthling, 30 Dec 2016 | Read review
“Check the windows in the bathroom to see if they're closed if it's cold outside.”
 of 5 bubbles 333derekf, 30 Nov 2016 | Read review
“Do NOT stay here.”
 of 5 bubbles 987ericas, 21 Nov 2016 | Read review
“The back is probably quieter. Street noise was loud until around 11.”
 of 5 bubbles dinkydog99, 11 Nov 2016 | Read review
“Spoilt for choice”
 of 5 bubbles kaztay2014, 5 Nov 2016 | Read review
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