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BEST WESTERN University Inn Santa Clara

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BEST WESTERN University Inn Santa Clara
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284 Reviews from our TripAdvisor Community

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Showing 277: English reviews
Fortuna, California, United States
Reviewed 3 days ago NEW

We used to stay at this hotel when we visited the South Bay... We called a couple months ago and their rates had doubled. Guess what, we didn't stay there. It is a nice quiet BW near or friends and family. There rooms are clean, but not very large. It was convenient to stores etc.. $100 a night was fine,...

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Helpful?
Thank Julie W
Gavin M, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Julie, I completely understand the frustration at rising prices. Our weekends are still very low, but the mid-week rates do climb because of the business travel. Keep checking back with us on your next visit!

Charlotte, North Carolina
Reviewed 2 weeks ago

I visited my employer's Head Office in Santa Clara and stayed at this hotel for nine days. Check-in time is 3 pm and they did not have a room ready when I showed up at 11:30 am. My fault, so I did not mind waiting about 30 min for the room to be ready for me by 12 noon. Had...

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Helpful?
Thank Sam G
Gavin M, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Sam, Such a thorough review! I'm proud of my team for meeting all your needs so well, and it sounds like we really fit what you were looking for during an extended stay with us. We look forward to serving you next time you come out our way!

Sarasota, Florida
Reviewed 2 November 2016

I visited family in Santa Clara and stayed at this hotel for five days. The room was very clean, attractive, and comfortable. The room had a coffee maker, a microwave and a small refrigerator. Nice Fitness Center. Hotel staff was friendly and accommodating.

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Helpful?
Thank caroherf
Gavin M, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Thank you for such a great review! Sounds like we really hit all the right things for you - we look forward to serving you next time you come to see your family!

Buffalo, New York
Reviewed 21 October 2016 via mobile

Chose the hotel because it was reasonably priced versus other listed hotels close to the conference center. The rooms were clean and well kept- but they are outside entrances which I'm not crazy about from a general safety standpoint. However, the location of the hotel seemed to be in a safe area. It's about a 10-15 minute ride to the...

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1Thank Hankmax
Gavin M, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Thank you for responding - every review and comment is welcome. Judging by the scores you gave, we did pretty well except for the fact that we are an exterior corridor property. I am wondering what we could have done beyond that to improve your score for next time? Thanks!

Santa Clara, United States
Reviewed 18 October 2016

We moved here from another hotel in the area that was noisy and seemed shady. This hotel was clean and quieter. Even though on a busy street, the rooms are back off the street and protected from noise. The bathroom is small. The drain didn't close in mine, for those who like a tub.

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Helpful?
Thank Julie B
San Diego, California
Reviewed 14 October 2016 via mobile

Stayed for five days, good breakfast, friendly staff. There is a refrigerator , microwave, lots of channels to choose from a pool with handicap accessibility, my only complaint was the sheets were not changed the entire time. Other than that it was a very nice stay.

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Thank mstuyck
San Francisco, California
Reviewed 30 September 2016

Loved this place!! Location, room, cleanliness, all perfect for a business stay. There are endless places to eat in the area. The staff are all polite and look like they enjoy their jobs. The pool and exercise room were well kept. Breakfast was great; options for all eaters. The room was modern and spotless. Love that they clean the tv...

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Thank boobot1
Reviewed 15 September 2016

This is definitely my favorite hotel in the area. The front desk staff are all wonderful and so very helpful. The breakfast selection is very good, and it is stocked often. The fact that it is about a block away from a small shopping center with a Target and a Walgreens is a bonus!

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Thank andreakX9152MK
Syracuse, United States
Reviewed 13 September 2016

I was pleasantly surprised by the service and comfort at this property. Rooms were clean and comfortable. Staff was very helpful and kind. Breakfast was wonderful and well serviced. Overall a very good choice!

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Helpful?
1Thank Jason S
Gavin M, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Jason, Thanks for the high praise! We look forward to serving you next time!

State College, Pennsylvania
Reviewed 12 September 2016

Clean, adequate space, friendly service at front desk, accommodating. Pleasant and great for the moderate price. Very good breakfast. Need to prepare your own toast etc. Good coffee. Quite environment even though its on a main road.

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Thank Elaine R

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about BEST WESTERN University Inn Santa Clara

Address: 1655 El Camino Real, Santa Clara, CA 95050-4158 (Formerly University Inn)
Region: United States > California > Santa Clara
Price Range: $157 - $330 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN University Inn Santa Clara 2.5*
Number of rooms: 70
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Also Known As:
Ramada Limited - Santa Clara Hotel Santa Clara
Ramada Santa Clara
Santa Clara Ramada
Hotel Style:
#1 Family Hotel in Santa Clara
#1 Romantic Hotel in Santa Clara
#3 Best Value Hotel in Santa Clara
#10 Business Hotel in Santa Clara
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN University Inn Santa Clara staff and other travellers.
5 questions
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Las Vegas, Nevada
Maryland
2 months ago
Whiteland, Indiana, United States

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Questions? Get answers from BEST WESTERN University Inn Santa Clara staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Back of the hotel, off El Camino as far as possible.”
 of 5 bubbles 817JulieW817, 7 Dec 2016 | Read review
“Rooms furthest away from El Camina Real are the quietest”
 of 5 bubbles samgJ8332ST, 26 Nov 2016 | Read review
“Some second floor rooms are pretty far from nearest stairs or elevator.”
 of 5 bubbles handynana1, 10 Aug 2016 | Read review
“Outdoor salt water pool and free breakfast!”
 of 5 bubbles 171grantp, 11 Jul 2016 | Read review
“The rooms that face Lincoln and El Camino can get some traffic noise. Ask for a room away from the streets.”
 of 5 bubbles niecyl2014, 10 Jul 2016 | Read review
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