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Biltmore Hotel & Suites

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Biltmore Hotel & Suites
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461 Reviews from our TripAdvisor Community

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Showing 439: English reviews
1 review
Reviewed yesterday NEW

I just had my birthday celebration at the Saratoga Ballroom last weekend. The preparations leading up to it were detailed and organized. Thanks to their event coordinator Jane Cabalce. She made everything easy for us. The venue was wonderful, the food very tasty and well presented. The manager of the night, Alex, was very helpful and attentive. The head of... More 

Helpful?
Thank Nati S
Oakland, California
1 review
Reviewed 4 days ago NEW

Got a room the weekend of Thanksgiving for my little family and I. Tony at the Front Desk was great help and very courteous. Room was nice and clean and spacious. Would definitely stay here again in the future.

Helpful?
Thank josephmalone
.
Level Contributor
5 reviews
5 hotel reviews
Reviewed 1 week ago via mobile

This place was great! The bed was so soft! The room was clean. The bathroom could have been a little more clean but it wasn't bed enough to call the front desk just a lot of dust. On the down side the towels they gave me had black spots all over them, luckily I always take my own towels. Other... More 

Helpful?
Thank 695ashlyf
1 review
Reviewed 1 week ago

A special shout out to the front desk guys, John/Garret/Don who were repeatedly helpful during my week-long corporate visit. Great trip, great hotel. There were several private parties going on, some louder than others, but they didn't interrupt the experience too badly.

Helpful?
Thank Curtis M
1 review
Reviewed 1 week ago via mobile

We came up for the New England Patriots game. Great staff, very comfortable King size bed. Close to Levi stadium, Great America amusement park, Intel museum, etc. Easy pick up using Lyft. Swimming pool and room service.

Helpful?
Thank michael l
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

Lobby looked like it was under construction but there were no construction workers... Bed was comfortable enough but the decor reminded look like a college student had designed it around their dorm room...all that was missing was the milk crate book shelf...!!!

Helpful?
1 Thank Ian B

Travellers are raving about these Santa Clara hotels

New York City, New York
1 review
Reviewed 2 weeks ago

I booked the Biltmore for a conference a couple of months in advance and booked a king room. Looking at the rates for a king room as I waited in the lobby, the posted rates were $111 for a week night. My rate is $386.10. My office called 3 different times to request an early checkin around 11:30am based on... More 

Helpful?
Thank 10965frequentguest
1 review
Reviewed 2 weeks ago

I came to visit my family a few weeks ago and to go to the 49er game with them. It was nice that the hotel wasnt far from levis stadium making it convenient for me. upon walking in i was welcomed by the front desk and was assisted by John. He was very pleasant and friendly welcoming me to the... More 

Helpful?
Thank Lisa P
Murray, Utah
Level Contributor
80 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 2 weeks ago

Traveled to area to attend Alien Con and chose this hotel based on close proximity to event and San Jose airport. Biltmore offers free shuttle service handling my airport needs and travel to Santa Clara convention center plus local tourist stop like Winchester Mystery House. Booked the King Suite which I highly recommend. Very beautiful room with microwave, sink, and... More 

Helpful?
Thank Tiffany A
Stephanie E, Guest Relations Manager at Biltmore Hotel & Suites, responded to this review

Hi Tiffany A. Thank you for the wonderful A+ review! It is only through comments from our guests that we can have insight on what works and what needs further review. I am glad to hear that you took advantage of our convenient services such as our free shuttle and that you experienced our spacious suites and hotel surroundings. I... More 

Huntington Beach, California
1 review
Reviewed 2 weeks ago via mobile

Don't understand why this property is getting 3 1/2 stars... all staff that works here are really nice and warm. I have noticed that they are so friendly to foreigners. My parents in law stayed not knowing how to speak any English but they took great care of them!!! RM

Helpful?
Thank KilaKaliJapanese86
Stephanie E, Guest Relations Manager at Biltmore Hotel & Suites, responded to this review

Dear KilaKaliJapanese86, We sincerely appreciate you leaving us an awesome review. I am thrilled to hear that our staff has provided a warm hospitality and have exceeded your expectations. Again, thank you and we look forward to another opportunity to welcome you back to the Biltmore! Happy Holidays, Stephanie E. Guest Relations More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Biltmore Hotel & Suites in Santa Clara, California is your ideal 3 Star Bay Area hotel, offering meeting facilities, pet friendly rooms, family friendly rooms and packages, and a San Jose Airport shuttle all near California's Great America and the Santa Clara Convention Center. ... more   less 

Additional Information about Biltmore Hotel & Suites

Address: 2151 Laurelwood Rd., Santa Clara, CA 95054
Region: United States > California > Santa Clara
Price Range: $166 - $600 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Biltmore Hotel & Suites 3*
Number of rooms: 263
Reservation Options:
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Also Known As:
Biltmore Hotel And Suites, Silicon Valley Central
Biltmore Hotel Santa Clara
Biltmore Hotel Silicon Valley Central
Hotel Style:
#4 Romantic Hotel in Santa Clara
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Questions & Answers

Here's what travellers have asked, with answers from Biltmore Hotel & Suites staff and other travellers.
7 questions
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Washington
4 months ago
Los Angeles, California
6 months ago

See all questions (7)

Questions? Get answers from Biltmore Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“tower suites are great!”
 of 5 bubbles lisapE3950IW, 16 Nov 2016 | Read review
“Upper floors away from elevator”
 of 5 bubbles 93tiffanya, 14 Nov 2016 | Read review
“Ask for a room in the towers not at the front of the building”
 of 5 bubbles GrassValley_Brit, 3 Nov 2016 | Read review
“Near the SJC airport”
 of 5 bubbles vlaratorres, 11 Oct 2016 | Read review
“Look for another place to stay”
 of 5 bubbles funclayton, 5 Oct 2016 | Read review
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