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Biltmore Hotel & Suites

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Traveller (130)
Room & Suite (69)
Dining (3)
Ratings and reviews
  • Excellent42%
  • Very good23%
  • Average16%
  • Poor10%
  • Terrible9%
Travellers talk about
“garden room”(13 reviews)
“tower suite”(11 reviews)
“front desk”(112 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
Suites
Bar/Lounge
Fitness centre
Concierge
Pets Allowed
3 Star Hotel
Biltmore Hotel & Suites in Santa Clara, California is your ideal 3 Star Bay Area hotel, offering meeting facilities, pet friendly rooms, family friendly rooms and packages, and a San Jose Airport shuttle all near California's Great America and the Santa Clara Convention Center.
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Location and contact
2151 Laurelwood Rd, Santa Clara, CA 95054-2754
3.8 km to Mineta San Jose Intl Airport
78 restaurants are within a 2 km radius
View nearby attractions and restaurants
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Rooms
Aug. 5Aug. 6
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (601)
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All reviewsgarden roomtower suitefront deskevents managermain towerbreakfast buffetsilicon valleygreat customer serviceshuttle servicesjc airportsan josesanta clara convention centerlevi stadiumnolandonaldmeetinghops
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1 - 5 of 576 reviews
Reviewed 3 days ago

I stayed in the hotel for 5 nights as part of my business trip. Pros: 1. The room is very clean and the hotel itself is well designed. 2. Well located in proximity to my work location 3. The stuff is very friendly and helpful...More

Thank Slavik L
Response from Viking0122, Public Relations Manager at Biltmore Hotel & SuitesResponded 3 days ago

Hi Slavik L, I would like to thank you for taking the time to share the pros and cons of our property.It is very important for us to receive your feedback so that we know what works and what doesn't for our guests.Your reviews encourage...More

Reviewed 3 days ago via mobile

For $240 a night, the room I was assigned was in the Motel 6 side of the Biltmore. The bed was quite comfortable, though the moisture in the air and associated smell were not very pleasant. It was quiet, until 1230 when a group decided...More

Thank Ken M
Response from Viking0122, Public Relations Manager at Biltmore Hotel & SuitesResponded 3 days ago

Hi Ken M, We are very sorry to hear about your negative mostly experiences that you had on our property on your last visit. At least we are glad that you found the beds to be comfortable, which is very important in a hotel. The...More

Reviewed 5 days ago via mobile

I want to give thanks to Maggie and Tamina for accommodating my guest Leon Walters and his daughter last month. They had very good things to say and will be coming back again. They loved the room. Very friendly staff.More

Thank Joyfully1818
Response from Viking0122, Guest Relations Manager at Biltmore Hotel & SuitesResponded 3 days ago

Hi Joyfully1818, I would like to thank you for taking time to share your friends recent experience at our property; it is very important for us to receive your feedback and we are glad to know that your friends were satisfied with the service offered....More

Reviewed 1 week ago via mobile

I’m not sure what the deal was, but there were limited rooms in the city during my stay, so I ended up here for 5 nights at a ridiculous $299/night. The first room they gave me was a literal no tell motel room. Park your...More

Thank Jason P
Response from Viking0122, Guest Relations Manager at Biltmore Hotel & SuitesResponded 6 days ago

Hi Jason P, Thank you for taking the time of sharing your recent experience at the Biltmore Hotel. We did bring some of the items that you mentioned to the management so that they can see what needs to be improved. As far as the...More

Reviewed 3 weeks ago via mobile

The hotel is nice and staff are friendly but it hasn't been updated for some time. Beds are comfy and TV's are big but the bathrooms, tiles etc just seem a little dated. I would still stay here again...More

Thank Joe L
Response from Viking0122, Guest Relations Manager at Biltmore Hotel & SuitesResponded 3 weeks ago

Hi Joe L, Thank you so much for your comments about our friendly staff which is a most important element of the hospitality industry! We will definatly take in serious consideration the rest of your comments also and we are happy to hear that nothing...More

View more reviews
About
Description
Biltmore Hotel & Suites in Santa Clara, California is your ideal 3 Star Bay Area hotel, offering meeting facilities, pet friendly rooms, family friendly rooms and packages, and a San Jose Airport shuttle all near ...More California's Great America and the Santa Clara Convention Center. Less
Hotel class
Hotel class
Hotel Style
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
Wheelchair Access
Breakfast included
Hotel Style
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Hotel Style
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Hotel class
Hotel Style
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (130)
Room & Suite (69)
Dining (3)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
dmgeroleo1991
November 28, 2016|
AnswerShow all 4 answers
Response from AlexGio2018 | Property representative |
Dear dmgeroleo1991, I would recommend using google maps as it notifies you of road closures and/or the shortest route to get there. The best way to get to Levi's Stadium is using Uber or Lyft. Levi's Stadium is 2.5 miles... More
0
Votes
dmgeroleo1991
November 28, 2016|
AnswerShow all 4 answers
Response from snagglefish1113 | Reviewed this property |
From the Biltmore Hotel you can onlt go to the right when getting on the main road. Instead of making a u-turn to go back to Hywy 101 make a left at the lights on Mission College Blvd. Follow this road for about 1/4 mile to... More
0
Votes
Room Tips
"Get a room in the main building and not in the garden rooms."
Read review
"It is not a budget hotel at all but price was so good for the area."
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"The second floor is more quiet but you have to carry your luggage up the stairs."
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"best is to select a room in another Hotel. if you cannot, get a room in the main building"
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