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BEST WESTERN Valencia Inn

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573 Reviews from our TripAdvisor Community

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Showing 535: English reviews
Mesa, Arizona
Reviewed 2 weeks ago

Run down, dirty, nothing works. Internet did not work, poorly lit plus burned out bulbs in fixtures, electrical outlets won't hold plugs so even drying you hair is a stutter, start, stutter, start experience. Bathroom fan did not work, must run water in shower for at least 8 minutes before it even gets warm enough to step in, takes a...

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Helpful?
Thank lindacervetto
Rancho Mirage, California
Reviewed 3 weeks ago

The staff was great. when comparing the Santa Maria hotel to the Valencia hotel, the SAnta Maria facility is a 5 star and Valencia gets a 1 star. Also housekeeping should check to make sure everything is in working order before opening the room to new occupants

Review collected in partnership with Best Western
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Helpful?
Thank paulagA5276JG
Management response:

Thank you paulaA5276jg for investing the time to review your stay at our hotel. Please accept our apologies for the issue you faced and for not exceeding your expectations. Your concerns are important to us and your comments will be shared with our staff. It is reviews like yours that help us improve and better our guest’s experience.

Charleston, South Carolina
Reviewed 3 weeks ago

This was the noisest hotel I have ever visited. The hotel is literally 25 feet from I5. Please ask Donald tot building a wall. If I was deaf this would have been a great place. The noise induces stress.

Review collected in partnership with Best Western
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Helpful?
Thank davideQ7291AY
Management response:

Thank you DavideQ7291AY,Yes your right! We are conveniently located right off the freeway. I apologizes for the excessive noise that you endured during your stay. We do provide complementary ear plugs for our guest who are sensitive to noise. We hope you will give us another chance on your next trip out to our area.

Victorville
Reviewed 3 weeks ago

I enjoyed this hotel would give it a second try . Went out with my girlfriend and we loved it. It was across sixflags so it made it easy to get there and the service was great. Could be a little cheaper but it was good.

Review collected in partnership with Best Western
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Helpful?
Thank stevemW1427OG
Management response:

Thank you StevemW14270G for your wonderful comments about your stay. I'm glad to hear you and your girlfriend enjoyed our hotel which is just across from Magic Mountain. We look forward to seeing you next time your in our area.

California
Reviewed 4 weeks ago

Finding cockroaches in our first room was disgusting. This used to be a descent place to stay but it's starting to get run down. I wasn't looking to get anything free but the person at the front desk seemed a little Ho hum about it. I definitely would not recommend this hotel, unless you want to take cockroaches home with...

Review collected in partnership with Best Western
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Helpful?
Thank 928bernard
Management response:

Thank you 928bernard, I must admit I was taken back while reading your review. We apologize for the issues you encountered.Thank you for your information as this helps us focus extra attention to our already existing pest control regimen as the seasons change . We hope you will give us another chance.

Reviewed 11 December 2016

The staff went out of their way to fix a problem with the door keys to our room. The down side was the walls are thin and the A/C upstairs from us condensation dripped all night on our window sill. The water temp in the shower was all over the place. That's the bad. The good was it was clean,...

Review collected in partnership with Best Western
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Helpful?
Thank Michael M
Management response:

Thank you Michael for your review, We're sorry you encountered issues with your room. I'm glad to hear your room was clean and our staff went beyond to help fix the issue. We look forward to your next stay.

Fairland, Oklahoma, United States
Reviewed 6 December 2016 via mobile

The location was very convenient to the highway and we reserved the room on their website. This room had the worst bed we have ever had in a BW brand hotel, the breakfast eggs and sausage were cold by 0800 and had to ask the attendant to microwave them since there was not one available in the dining area. The...

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Helpful?
1Thank Kelly B
Tracy, California
Reviewed 6 December 2016

Hotel is clean, staff is great, bed was comfy. Right off the freeway, our room faced the freeway so it was a tad noisy. Ear plugs are provided in the room as a courtesy. We were to tired to drive further. Good value for the price.

Review collected in partnership with Best Western
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Helpful?
Thank kellyhD5348QH
Salt Lake City, Utah
Reviewed 5 December 2016

The location is perfect for Six Flags. The outside looks a bit cheap-motel-esque, but once you're in the room it's quiet, clean, and cozy. I would recommend a second floor unit because of the a-frame ceiling. Really opens it up. However, no elevator. If we come back, we are going to be staying here again, no question.

Review collected in partnership with Best Western
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Thank AustWhit
Los Angeles
Reviewed 4 December 2016

I had to find a place to stay for 2 nights while work was done at my home. I also have 2 dogs which complicates things. Best Western was very professional and accommodating. Our stay was comfortable and relaxing. Thanks to a wonderful staff for their help!

Review collected in partnership with Best Western
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Helpful?
Thank gp259
Management response:

Thank you gp259 I'm glad that we could accommodate you and you dogs while having work done on your home. It's nice to hear you were able to relax and enjoy yourself. we look forward to your next stay.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Pool
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
Official Description (provided by the hotel)
Our Santa Clarita hotel is located in close proximity to Six Flags Magic Mountain and all that Valencia has to offer. Six Flags Magic Mountain is located within 1 mile of the Best Western Valencia Inn and Valencia Town Center is located within 2 miles of our hotel. We have recently completed an extensive renovation with updates to all interior and exterior spaces. New room decor includes: carpet, bedding, lighting, wall coverings, drapes, furniture and 32" LCD TV. We also recently upgraded our complimentary Wi-Fi so you can remain connected while on the road. Whether traveling on business or leisure you will notice our recently updated and expanded lobby includes a delightful complimentary continental breakfast each morning. What a great way to start your day! Come join us at the Best Western Valencia Inn for the best value in lodging in the Valley. ... more   less 

Additional Information about BEST WESTERN Valencia Inn

Address: 27413 Wayne Mills Pl, Santa Clarita, CA 91355-1809
Region: United States > California > Santa Clarita
Price Range: $139 - $393 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Valencia Inn 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Best Western Valencia Hotel Valencia
Valencia Best Western
Hotel Style:
#1 Green Hotel in Santa Clarita
#10 Business Hotel in Santa Clarita
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Valencia Inn staff and other travellers.
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Monterey
over a year ago

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Questions? Get answers from BEST WESTERN Valencia Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If your sensitive to noise, ask for a room in back of hotel. Though, my faces freeway, I didn't hear anything...”
 of 5 bubbles 87dickv, 8 Oct 2016 | Read review
“Chose room at rear of hotel, it was very quiet”
 of 5 bubbles raysotoguitar, 28 Sep 2016 | Read review
“Not too bad - Deep pool.”
 of 5 bubbles Somewhere-LivinItUp, 25 Jul 2016 | Read review
“Try to get a room in the back so there is less freeway noise.”
 of 5 bubbles sneekers33, 13 Jul 2016 | Read review
“Rear of property is quieter.”
 of 5 bubbles ArlettaC, 21 Jun 2016 | Read review
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