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Best Western Valencia Inn

Expedia.comUS$106*
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GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Best Western Valencia Inn
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596 Reviews from our TripAdvisor Community

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Showing 560: English reviews
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San Diego, California
Reviewed 3 days ago NEW

It's a run-of-the-mill older motel along I-5, directly across from Six Flags Magic Mountain. It was clean, easy to get to and the room was a little larger than expected. We were thoughfully given a room in the back of the property, upstairs (no elevator) so the freeway noise wasn't as bad... but we could still hear it. The free...

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Helpful?
Thank TrippingtheRoad81
San Francisco, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 16 August 2016

This was my 2nd time at this hotel. My family and I visited the pool, very clean. There is also a Jacuzzi next to it. There is also a fitness room, but we didn't use it. The staff are nice, friendly and helpful. The breakfast is not continental, but a full breakfast. It includes scrambled eggs, boiled eggs, sausage, waffles,...

Review collected in partnership with Best Western
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1Thank Claudia F
About Hotel's Favourite Review
General M, General Manager at Best Western Valencia Inn, responded to this review

Dear Claudia, Thank you for investing the time to share your experience at the Best Western Valencia Inn. We’re happy to hear that this was your second stay with us and that our hotel suited your needs. We always aim to provide our guests with excellent service and we’re pleased to know that we accomplished that with you. As you...

San Jose, California
Reviewed 1 week ago

We can always count on this Best Western to provide a clean & safe place to lay our heads. Whether we are visiting Magic Mountain or stopping on our way down south to LA, we are never disappointed. Staff are always friendly, rooms always clean and breakfast has a good variety to suit all in our party.

Review collected in partnership with Best Western
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Helpful?
Thank cmarsilva
Management response:

Dear Cmarsilva, Thank you for your review we our so happy to read about your recent stay. I'm glad we were able to provide a nice clean and safe place for all you hotel needs. We our proud that we make the mark everytime. We look forward to seeing you on your next trip.

Reviewed 3 weeks ago

I'm giving this hotel 5 stars for the exceptional customer service, in particular the manager, Jennifer, who really helped us out. Like a dummy, I booked the wrong night, only to discover that error upon arrival. Jennifer changed our night of stay free of charge. The room was very nice and clean, and the bed was very comfortable. The pool...

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Helpful?
Thank Emmett B
Management response:

Dear Emmett, Thank you for your review I so happy we were able to help with your reservation. We our excited that you enjoyed the hotel and all the amenities . We look forward to your next stay with us.

Lancaster, California
Reviewed 4 weeks ago

My family and I had the best time ever, the breakfast was amazing,the staff wonderful had all the amenities you could ask for pool,hot tub,pet friendly and most of all Nancy C she runs the front desk she is one of the sweetest person i ever met her customer service is beyond amazing she really made me and my family...

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Helpful?
Thank milagrosotero4020
Management response:

Dear Milagrosotero, thank you for such a great review we are so happy to read that our staff was able to help you with all your needs during your stay. We our proud of our teams dedication to care for our guest. I'm glad you enjoyed your stay and all the amenties we have here to offer. We look forward...

Redwood City, California
Reviewed 17 April 2017

We stayed in this hotel for about three days. A very nice, clean hotel, and only took about half an hour from Universal Studio. Hot breakfast was included and thanks to Mario, he was taking care of foods and drinks and made sure all were fulfilled.

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Helpful?
Thank 78leny
Management response:

Dear 78leny, Thank you for taking the time to give us a great review! Our team strives to provide the best service to ensure the most comfortable accommodations as possible. I'm happy to read Mario took great care of you during your stay.

Yucaipa
Reviewed 12 April 2017

Stayed here for business. Beds hard as hell. Floor was softer. Pillows are basically the equivalent of small couch throw pillows. Old out dated dumpy hotel. No value. Better hotels in the area for the same price or cheaper.

Review collected in partnership with Best Western
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Helpful?
Thank leifj531
Management response:

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We acquired this hotel several months ago and we are planning our renovations,...

Santa Clarita, California
Reviewed 9 April 2017

This hotel it is really close to 5 freeway but quiet inside the room. Cozy, size enough, clean room, Pool and jacuzzi really nice. realy good coffee! Our stay was perfect. I recommeded this hotel to enjoy Santa Clarita!

Review collected in partnership with Best Western
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Helpful?
Thank Beatriz A
Management response:

Hi Beatriz, Thank you for your feed back we are so happy that we made your stay perfect. We can't wait to see you again on your next trip.

Modesto, United States
Reviewed 5 April 2017

It was ok. The rooms were nice but the pillows were horrible. I stayed there because we are part of the Best Western rewards program. It is not the best one that I have stayed at but it was average especially for the price.

Review collected in partnership with Best Western
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Helpful?
Thank tianaj595
madera, United States
Reviewed 5 April 2017

could have been better, bed was broken, air didn't work well, and spider crushed and left on roof. Hotel reservations could have been made simplier. if rooms were in better condition I would stay again.

Review collected in partnership with Best Western
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Helpful?
Thank kristinak190
Management response:

Dear Kristen, Thank you for your feed back regarding your recent stay. I do apologizes for not providing a clean comfortable room and with an unexpected guest. I will address your concerns with my staff to avoid this in the future. We hope you will give us another chance next time your in town.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
Official Description (provided by the hotel)
Our Santa Clarita hotel is located in close proximity to Six Flags Magic Mountain and all that Valencia has to offer. Six Flags Magic Mountain is located within 1 mile of the Best Western Valencia Inn and Valencia Town Center is located within 2 miles of our hotel. We have recently completed an extensive renovation with updates to all interior and exterior spaces. New room decor includes: carpet, bedding, lighting, wall coverings, drapes, furniture and 32" LCD TV. We also recently upgraded our complimentary Wi-Fi so you can remain connected while on the road. Whether traveling on business or leisure you will notice our recently updated and expanded lobby includes a delightful complimentary continental breakfast each morning. What a great way to start your day! Come join us at the Best Western Valencia Inn for the best value in lodging in the Valley. ... more   less 

Additional Information about Best Western Valencia Inn

Address: 27413 Wayne Mills Pl, Santa Clarita, CA 91355-1809
Region: United States > California > Santa Clarita
Price Range: $164 - $278 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Valencia Inn 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Best Western Valencia Hotel Valencia
Valencia Best Western
Hotel Style:
#1 Green Hotel in Santa Clarita
#10 Business Hotel in Santa Clarita
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Valencia Inn staff and other travellers.
3 questions
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Monterey
over a year ago

See all questions (3)

Questions? Get answers from Best Western Valencia Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“our room is in the 1st floor ,beside fitness room and the swimming pool, close by to the parking .”
78leny, 17 Apr 2017 | Read review
“Request a room on the opposite side from the freeway.”
johnniewalkerred77, 13 Mar 2017 | Read review
“The rooms are solid concrete walls very quite ! If you can get a room toward the back it has a woodsy atmosphere.”
kevinpeoples, 19 Jan 2017 | Read review
“If your sensitive to noise, ask for a room in back of hotel. Though, my faces freeway, I didn't hear anything...”
87dickv, 8 Oct 2016 | Read review
“Chose room at rear of hotel, it was very quiet”
raysotoguitar, 28 Sep 2016 | Read review
5 of 5
Expedia.com
US$106* /night
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Orbitz.comUS$106
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Prices are for 1 room, 2 adults
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