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407 Broadway Avenue, Santa Cruz, CA 95060-4619
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (112)
Dining (20)
Videos (1)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 20-06-16 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hyatt Place Santa Cruz
Updated 20-06-16 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 53 hotels in Santa Cruz
Location
Cleanliness
Service
Value
Travellers' Choice
Experience modern accommodations in Santa Cruz style, conveniently located near the Boardwalk and Downtown. A well-designed guestroom layout separates living/sleeping areas, with sofa bed and 42” flat-screen TV. Enjoy the unbeatable Santa Cruz climate on our sundrenched patio with pool and hot tub. Amenities include free Wi-Fi, free hot breakfast, 24/7 gallery menu, bar/lounge, and fitness room.
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Room & Suite (10)10
Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Children's television networks
Business Centre with Internet Access
Car park
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Meeting rooms
Spa
Baggage storage
Newspaper
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Dry cleaning
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Room features
Air conditioning
Housekeeping
Room service
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Modern
Languages Spoken
English, Spanish
437Reviews10Q+A12Room tips
Traveller rating
  • 283
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  • 30
  • 21
  • 11
Time of year
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Popular mentions
acastillo030 wrote a review Apr. 20
1 contribution
The hotel itself is nice and modern, it looks clean. The restroom was clean, but the sink in our room didn't work and the smell was horrible. Couldn’t brush our teeth there. I think management should be aware of those issues and correct them.
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Review collected in partnership with Hyatt Hotels
Date of stay: April 2021
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robertv4 wrote a review Jan. 2020
Markham, Canada31 contributions58 helpful votes
Hotel's Favourite
Surf theme throughout artistically done. Spacious, elegant rooms. Spotless. Heated outdoor pool, beautifully landscaped. Gourmet breakfast included for Hyatt loyalty members. Tip: Join the Hyatt loyalty program before you book to be able to enjoy the breakfast. Valet parking for a fee. Close to the famous Santa Cruz boardwalk. Loved this hotel!
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Date of stay: January 2020
3 Helpful votes
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Response from JBaylorRDO, Dir. of Operations at Hyatt Place Santa Cruz
Responded Jan. 16, 2020
Wow - thank you for your review - and especially thank you for staying with us! We are thrilled to have met your expectations, and look forward to welcoming you back!
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tamster332021 wrote a review Apr. 19
Rancho Cordova, California1 contribution
The Hyatt Place in Santa Cruz is a great get away for me and my husband. We have been coming here for a few years now and love the location, The hotel is always clean and the staff is always friendly.
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Review collected in partnership with Hyatt Hotels
Date of stay: April 2021
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Jillypepper K wrote a review Apr. 10
Oceanside, CA56 contributions70 helpful votes
I was very disappointed that I arrived at 2:22 PM to check in. I was told that my room was ready and I could check in early for $40. So, to access my room 40 minutes early would cost $40. I get it - hotels are suffering. I am also in hospitality and the pandemic has been devastating. But, the only places where my son and I could go maskless in the area was in our car and our hotel room. So, rather than allowing us access to room (which was ready) and enabling us to be safe and clean up after our flight, I would have to pay 25% of my room rate to get in early. As it is, housekeeping is keeping their access to rooms at a minimum, the standard Hyatt Place breakfast has been replaced with packaged grab and go food - it's definitely not the typical experience and I understand why. But with those changes, you can't see it to allow people to check in less than an hour early to their room without charging them a fee? This policy goes against what you say about making feel safe. Quite frankly, I have a hard time believing the "wellbeing of the guests is a top priority" when this type of charge is implemented. If I wanted to check in before noon, I could understand a charge. But to charge someone $40 when we are close to check in time - during a pandemic when we should be socially distancing is an insensitive policy.. It's not listed on your website and was not listed in my confirmation email - you should be disclosing this policy.
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Review collected in partnership with Hyatt Hotels
Date of stay: April 2021
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blueraid1974 wrote a review Apr. 8
Fresno, California1 contribution
Check in was not very good. Manager was not very nice. Room I had booked was not available, so given smaller room, but charged the same price. The room was clean and bell hop was great. The TV though did not work.
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Review collected in partnership with Hyatt Hotels
Date of stay: April 2021
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PRICE RANGE
US$137 - US$325 (Based on Average Rates for a Standard Room)
LOCATION
United StatesCaliforniaSanta Cruz
NUMBER OF ROOMS
106
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Frequently Asked Questions about Hyatt Place Santa Cruz
Which popular attractions are close to Hyatt Place Santa Cruz?
Nearby attractions include West Cliff Drive (1.1 km), Santa Cruz Beach Boardwalk (1.0 km), and Santa Cruz Wharf (1.0 km).
What are some of the property amenities at Hyatt Place Santa Cruz?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hyatt Place Santa Cruz?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hyatt Place Santa Cruz?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hyatt Place Santa Cruz?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Hyatt Place Santa Cruz?
Conveniently located restaurants include Marianne's Ice Cream, Linda's Seabreeze Cafe, and Lillian's Italian Kitchen.
Are there opportunities to exercise at Hyatt Place Santa Cruz?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Hyatt Place Santa Cruz offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Hyatt Place Santa Cruz?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hyatt Place Santa Cruz?
Many travellers enjoy visiting Davenport Jail (16.0 km).