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Hyatt Place Santa Cruz

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Traveller (79)
Room & Suite (29)
Pool & Beach (15)
Overview
  • Excellent68%
  • Very good18%
  • Average8%
  • Poor4%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Room Service
3 Star accommodation
All hotel details
Additional information
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Rooms
Aug. 26Aug. 27
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (174)
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169 results
Traveller rating
113
32
12
8
4
Traveller type
Time of year
LanguageEnglish
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113
32
12
8
4
Show reviews that mention
All reviewslobby areamandatory valet parkingaround midnightfree breakfast was greatthe usual amenitieschecked in quicklyfamily eventgreat hotelfamily stayed herehelpful with directionsroom was spotlessmodern hotelself parkingbeach townvery pleasant staybreakfast buffethome away from home
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1 - 5 of 169 reviews
Reviewed 2 days ago

Fantastic maticulously maintained property, new and clean inside/out. Close walking distance to both Boardwalk and Riverfront restaurants and shops. Great pool & hot tub deck, lobby is vibrant with snacks, hot food and variety of beverage options. Large clean rooms, great space for family.

Review collected in partnership with Hyatt Hotels
Thank DavidTejeda
Hotel's Favourite
Reviewed October 12, 2017 via mobile

Going to Santa Cruz, go here and nowhere else! Brand new, like 6 weeks of age, smells new, beds and everything NEW NEW NEW!!! Quiet room, big space, comfy, great service, great location, everything you need, better then a home away from home. Go here,...More

3  Thank mjlock81james
Response from JulieBaylorGM, General Manager at Hyatt Place Santa CruzResponded October 14, 2017

Dear mjlock81james: Thank you for your wonderful review - your feedback means everything to us! We can't want to welcome back. Best regards, Julie Baylor General Manager

Reviewed 3 days ago

My wife and three teenagers recently stayed at the Hyatt Place Santa Cruz and it was a comfortable stay. Clean and confortable room, easy check-in, good customer service, decent food/bar options...predictable for a Hyatt Place as far as that goes. Complimentary breakfast was good, though...More

Thank HandsomePete
Response from Peter F, General Manager at Hyatt Place Santa CruzResponded 2 days ago

Dear HandsomePete, Thank you very much for staying with us. Very happy to see that you enjoyed the property. A walk to the Boardwalk isn't that bad as it is downhill. Coming back is definitely a little tougher, especially on those extra warm summer days....More

Reviewed 6 days ago

Our main complaint was that the breakfast space was awkward. The plates and flatware were in a corner which was crowded. The food was OK. The room was quiet and comfortable. We paid the extra fee for a room on the 4th (top) floor. The...More

Review collected in partnership with Hyatt Hotels
Thank Karen H
Response from Peter F, General Manager at Hyatt Place Santa CruzResponded 3 days ago

Dear Karen H - Thank you very much for sharing your experience! Best, Peter F

Reviewed 6 days ago via mobile

Clean, close to the boardwalk, included breakfast, decent swimming pool and hot tub. We found the value to be great for a family of 5. Rooms are spacious and we could walk to each or downtown when desired.

Thank MVP1980
Response from Peter F, General Manager at Hyatt Place Santa CruzResponded 3 days ago

Dear MVP1980, Thank you very much. I am glad that you and the family enjoyed your stay. We hope to see you back again soon! Best, Peter F

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Wheelchair Access
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Children Activities (Kid / Family Friendly)
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Bar/Lounge
Hot Tub
Fitness Centre with Gym / Workout Room
Details
Price range
US$197 - US$442 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$197 - US$442 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (79)
Room & Suite (29)
Pool & Beach (15)
Dining (13)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
May 29, 2018|
AnswerShow all 4 answers
Response from Peter F | Property representative |
We have coffee makers in the rooms. We also have coffee available in the lobby during breakfast plus we have Starbucks coffee and specialty beverages available 24/7 in our Gallery.
1
Vote
msladybu
March 17, 2018|
AnswerShow all 4 answers
Response from Howard D | Reviewed this property |
Yes, there was a small refrigerator in our room. However, there was no microwave.
1
Vote
msladybu
March 16, 2018|
AnswerShow all 2 answers
Response from JetSetJessa | Reviewed this property |
There is some stuff nearby but most is near the pier which is about 2 miles away
0
Votes
Room Tips
"The odd numbered rooms on the second floor look out onto another building, so you might ask for an even..."
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"The pool is open til 10 pm - some children (should have been in bed) were screaming with glee. Shame on..."
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"Some rooms are very close to neighboring condos and you can see in each other's windows, unless you..."
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"Ask for a room that faces the boardwalk or away from the pool"
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