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Hyatt Place Santa Cruz

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Traveller (92)
Room & Suite (32)
Traveller (92)
Room & Suite (32)
Pool & Beach (15)
Overview
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407 Broadway, Santa Cruz, CA 95060-4619 See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Room Service
3 Star accommodation
Additional information
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Rooms
Dec. 2Dec. 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (217)
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All reviews lobby area enjoyed the pool area mandatory valet parking self park option free breakfast was great whole foods around midnight the usual amenities modern hotel checked in quickly breakfast buffet great hotel family event family stayed here self parking valet guys would stay here again
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1 - 5 of 209 reviews
Reviewed 6 days ago

When I stayed here I got a top floor King room, which was very spacious. Full L shape sofa and coffee table, chair, desk, king bed, fridge and very decent bathroom. Overall a great place. The service impressed me also because they printed documents for...More

Thank eyecoin
Response from PeterF5080, General Manager at Hyatt Place Santa CruzResponded 4 days ago

Dear eyecoin, Thank you very much for the review. I am happy that we were able to get your valuables back to you in a timely fashion. We look forward to your next stay with us. Best, Peter

Reviewed 6 days ago via mobile

Great Hotel stay but a bit disappointed in the breakfast. This is our second stay. The hotel over all is in a pretty good location and very clean and modern. The disappointment was with the food quality during breakfast. It seemed to me that there...More

Thank 708dannyg
Response from PeterF5080, General Manager at Hyatt Place Santa CruzResponded 5 days ago

dear 708dannyg, I am sorry about the breakfast. We cut over to a brand new menu on the 1st of November and it seems that the staff are still having difficulty with the adjustment. The non dairy creamer is supposed to go away - we...More

Reviewed 1 week ago via mobile

My husband and I booked this hotel as a one night “layover” between Sonoma and visiting a friend in Southern California. Our friend mentioned after we booked that the hotel is on the border of a “sketchier” neighborhood, and recommended a fancier hotel on 41st...More

Thank Janelle S
Response from PeterF5080, General Manager at Hyatt Place Santa CruzResponded 1 week ago

Dear Janelle S, A very happy first anniversary to you both! Thank you for sticking with the original plan. :) I am very happy to see how pleased you were and hope that you make us a part of your second anniversary celebration. Best, Peter

Reviewed 1 week ago

We stayed here for the weekend and could not have been happier. Whomever does the hiring and training at this hotel needs to market it ! EVERY staff member we met (from morning until night) was extremely friendly, engaging, helpful, and courteous. The rooms are...More

Thank Jobgirl2009
Response from PeterF5080, General Manager at Hyatt Place Santa CruzResponded 1 week ago

Dear Jobgirl2009, Wow. Thank you so much. We are very fortunate to have staff members that are genuine and truly care about our guests. The only training needed is on the operational side - the customer service is all them. I am very happy that...More

Reviewed 3 weeks ago

The people, property and rooms here were very nice. While we did not eat breakfast here, the selection looked good and I love that the breakfast room is full of natural light. The hotel is centrally located and within walking and/or cycling distance to all...More

Thank frugaltexan009
Response from PeterF5080, General Manager at Hyatt Place Santa CruzResponded 2 weeks ago

Dear frugaltexan009, Thank you for pointing out the door - I will see if there is something that can be done to soften the impact and the noise when closing. The wipe dispenser was actually sitting in housekeeping - not sure if they were refilling...More

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About
Description
Experience modern accommodations in Santa Cruz style, conveniently located near the Boardwalk and Downtown. A well-designed guestroom layout separates living/sleeping areas, with sofa bed and 42” More flat-screen TV. Enjoy the unbeatable Santa Cruz climate on our sundrenched patio with pool and hot tub. Amenities include free Wi-Fi, free hot breakfast, 24/7 gallery menu, bar/lounge, and fitness room. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Air Conditioning
Breakfast Available
Business Centre with Internet Access
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Wheelchair Access
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms
Number of rooms
106
Price range
US$158 - US$376 (Based on Average Rates for a Standard Room)
Location
United States > California > Santa Cruz
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms
Number of rooms
106
Price range
US$158 - US$376 (Based on Average Rates for a Standard Room)
Location
United States > California > Santa Cruz
Photos
Traveller (92)
Room & Suite (32)
Pool & Beach (15)
Dining (13)
Business Centre & Event Rooms (3)
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Questions & Answers
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Vickymac29
October 7, 2018|
AnswerShow all 3 answers
Response from sgn1 | Reviewed this property |
On the softer side. I would have preferred firmer but I have a painful back. My husband was very comfortable.
0
Votes
Vickymac29
October 7, 2018|
AnswerShow all 5 answers
Response from PeterF5080 | Property representative |
The mattresses are Sealy Pillow Tops and are best described as medium support. They are only just a year old and still very comfortable. I stayed at a Hyatt Place at DFW for a week and had no problem sleeping despite... More
0
Votes
Flyer58258
May 29, 2018|
AnswerShow all 4 answers
Response from PeterF5080 | Property representative |
We have coffee makers in the rooms. We also have coffee available in the lobby during breakfast plus we have Starbucks coffee and specialty beverages available 24/7 in our Gallery.
1
Vote
Room Tips
"Don't turn off the master switch or you will lose AC & Heat."
309normanw
4 weeks ago
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"avoid room 128"
rolandw47
4 weeks ago
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"Some rooms on third floor have a view of landscape."
MiepGies
Aug. 23, 2018
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"The odd numbered rooms on the second floor look out onto another building, so you might ask for an even..."
Sharzanni
May 3, 2018
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