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Ramada Limited Santa Cruz

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Traveller (24)
Room & Suite (20)
Dining (1)
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Overview
  • Excellent13%
  • Very good18%
  • Average20%
  • Poor21%
  • Terrible28%
2 Dec 2017
“Wouldn’t stay again”
12 Nov 2017
“It was ok, I guess...”
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Wheelchair Access
Business Centre
2 Star Hotel
All hotel details
Offers from Ramada Limited Santa Cruz
Special Offer: Save $8 off Per Night
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Offers from Ramada Limited Santa Cruz
Special Offer: Save $8 off Per Night
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Rooms
May 7May 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (411)
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21 - 25 of 402 reviews
Reviewed 8 September 2017

The customer service at Ramada Inn Santa Cruz was very good, the room looked apparently clean. But I stared noticing some bug bites the next morning but i didn't think of it. Until the following day I have more bites and my husband's back had...More

Review collected in partnership with Ramada
Thank X2656OEelizabethc
Response from GuestXperienceTeam, Guest Relations Manager at Ramada Limited Santa CruzResponded 16 September 2017

Hi Elizabeth, We are pleased that you enjoyed the service that we offer at our hotel. We are extremely alarmed by your statement regarding bedbugs, we take these situations very seriously indeed. We have a pest control provider who we work with, who inspects rooms...More

Reviewed 7 September 2017

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Review collected in partnership with Ramada
Response from GuestXperienceTeam, Guest Relations Manager at Ramada Limited Santa CruzResponded 16 September 2017

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Reviewed 7 September 2017

Let me start by saying that my entire family was eagerly looking forward to our vacation and stay at your property – Ramada Limited Santa Cruz. We had planned a fun outing to the beach with our 2-month old baby, but our experience anything but...More

Review collected in partnership with Ramada
1  Thank Vipin M
Response from GuestXperienceTeam, Guest Relations Manager at Ramada Limited Santa CruzResponded 16 September 2017

We are most disappointed to read your review of your stay at our property. Your experience does not at all reflect the type of stay that we wish to provide for our guests, and we apologize sincerely. We are investigating all of the issues that...More

Reviewed 4 September 2017 via mobile

This hotel is horrible, it's no clean spot every single corner is dirty, parking lot,swimming pool, hallway and the bathroom tubs worst No continental breakfast the bed sheets are really duty full of sand and you guys don't change the bed sheets the doors were...More

Thank Facundo R
Response from GuestXperienceTeam, Guest Relations Manager at Ramada Limited Santa CruzResponded 8 September 2017

Hi Facundo, We apologize for the poor experience that you seem to have had at our hotel. We are discussing your review with our entire team to ensure that all aspects of our product and service are improved for future guests. Thank you for your...More

Reviewed 3 September 2017

The man checking us in was very friendly and helpful. However, no one was there at checkout. The room was clean, the motel was quiet, the bathroom was clean. The room had a microwave, a refrigerator, a hair dryer, and an iron. However, the ironing...More

Review collected in partnership with Ramada
Thank Clayton F
Response from GuestXperienceTeam, Guest Relations Manager at Ramada Limited Santa CruzResponded 8 September 2017

Hi Clayton, We pride ourselves on providing excellent customer service to our guests, so we are delighted with your review, thank you! We are pleased that you found your room to be clean, and to have all of the facilities that are so useful to...More

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Best Value Properties in Santa Cruz, CA
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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Laundry Service
Room amenities
Microwave
Things to do
Pool
Outdoor pool
Details
Price range
US$82 - US$413 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Santa Cruz
Room types
Non-Smoking Rooms
Details
Price range
US$82 - US$413 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Santa Cruz
Room types
Non-Smoking Rooms
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Traveller (24)
Room & Suite (20)
Dining (1)
Pool & Beach (1)
Questions & Answers
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maggiegerding123
13 June 2017|
AnswerShow all 2 answers
Response from bluelakekid |
Yes as long as it is available! about $110 a night
1
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Room Tips
"Avoid, filthy floors and unsafe at night"
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"Some rooms are in the single story section. Choose that to avoid hearing the thumping on the floor from the..."
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"Watch out for Mr. Patel trying to extort a second payment from you."
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"Book elsewhere. For cheap hotels the minimum is a clean room and they failed to achieve that standard."
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