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Hotel Paradox, Autograph Collection

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Hotel Paradox, Autograph Collection
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484 Reviews from our TripAdvisor Community

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Showing 471: English reviews
Omaha, Nebraska
Level Contributor
45 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 11 August 2016

Very helpful staff - from the help desk to the shuttle driver (they will take you around town for free within a couple of miles). Room has a large King bed, easy work station, flat screen and a GREAT bathroom. Love the bath products, pebble floor shower, etc.

Helpful?
Thank Jennifer N
David C, General Manager at Hotel Paradox, Autograph Collection, responded to this review

Dear Jennifer N, We're thankful for your recent visit and review of Hotel Paradox and that you found the rooms to be stylish and comfortable with very helpful staff. We look forward to welcoming you back in the near future! More 

Saint Augustine, Florida, United States
Level Contributor
142 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 11 August 2016

I stayed at this hotel as a matter of convenience since the party I was meeting up with for business was also staying there. Knowing that the rate was $325+ per night I was expecting a higher-end property closer to the beach or with some other appealing views. Boy was I disappointed when I pulled in. It looked like they... More 

Helpful?
Thank Jason H
David C, General Manager at Hotel Paradox, Autograph Collection, responded to this review

Dear Jason H, Thank you for your recent visit and review. I am sorry to hear that both the location and design of the hotel fell short of your expectations. While many reviewers have thought our location to be central; a ten minute walk to downtown and 25 minutes to the beach and boardwalk, or a short ride in our... More 

San Francisco,CA
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 9 August 2016

Decided to check out the Paradox this time. Normally we stay at another property every time we visit Santa Cruz. Loved the cool lobby- aesthetically pleasing. The pool area was fun and had a great vibe- cabanas, pool bar, and lounge seating, a ping pong table, giant Jenga blocks for the kids... The rooms were comfortable, well appointed, and had... More 

Helpful?
1 Thank luv2travel0604
David C, General Manager at Hotel Paradox, Autograph Collection, responded to this review

Dear luv2travel0604, Thanks for your recent visit and review. Glad to hear you feel that Hotel Paradox is a great place to stay, and that you enjoyed the services and amenities we offer. We're looking forward to having you return sometime in the future..... More 

Santa Fe, New Mexico
1 review
Reviewed 7 August 2016

Impeccable customer service; they treat guests more like a neighbor than a commodity. Tasteful, subtle, modern contemporary beach decor. Nice pool area with deck side dining. Shuttle service within three mile perimeter makes getting to beach easy! The layout is clearly an older style Holiday Inn layout however it lends itself nicely to a cleaner, modern design.

Helpful?
Thank debnik65
David C, General Manager at Hotel Paradox, Autograph Collection, responded to this review

Dear debnik65, Thank you for your review. We're happy to hear your impression of Hotel Paradox as casual with thoughtful sophistication .Most rewarding are your comments about the staff. Again, our thanks! More 

Santa Cruz, Ca
Level Contributor
74 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 7 August 2016

You'll want time to enjoy actually being at the Paradox. They know they have to work hard to make up for not having the beach-front location and to my mind they (mostly) succeed. The pool is a California dream. It gets plenty of sun and cool breezes. There are heat lamps, fire pits, loungers and cabanas for no extra charge.... More 

Helpful?
2 Thank MonarchX
David C, General Manager at Hotel Paradox, Autograph Collection, responded to this review

Dear MonarchX, We're appreciative of your detailed review. And it's great of you to suggest for other TripAdvisor travelers to take time and enjoy Hotel Paradox, there is a lot to do with our dining, complimentary bike program, pool, table tennis, games, fitness and our central location. We agree the our pool experience is a California dream. I'm glad you... More 

Birmingham, Alabama, United States
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 6 August 2016 via mobile

This is definitely one of the nicer hotels in Santa Cruz. I thought it would be closer to the boardwalk but found out that they had free shuttle service so it even saved us from an Uber. Very nice upgraded interiors, staff was extremely helpful and kind, and awesome restaurant. If you want something a few steps above the crappy... More 

Helpful?
Thank Airmcnair
San Francisco, California
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 August 2016

My husband and I spent our 1-year anniversary here! Let me start off by saying I loved the interior design of the hotel. The lobby was beautiful and the pool area was as trendy as the photos. It's a great hotel option in Santa Cruz if you want to be close to the Boardwalk and downtown areas, but away from... More 

Helpful?
Thank Annie L
David C, General Manager at Hotel Paradox, Autograph Collection, responded to this review

Dear Annie L, Thank you for your review and for choosing to celebrate your anniversary with us. We were pleased to know you loved the interior design of the hotel, lobby and pool area but concerned everything was not to your complete satisfaction. While we have the largest pool and spacious deck in Santa Cruz complete with cabanas, it can... More 

Los Angeles, California
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 4 August 2016 via mobile

This was a motel conversion and it showed. I know a lot of places are doing these conversions but unless the lay out is completely changed then they still cannot escape their motel roots. Because the windows face the halls there is no privacy if the curtains are open which is the only way to allow natural light into the... More 

Helpful?
Thank Keith000
David C, General Manager at Hotel Paradox, Autograph Collection, responded to this review

Dear Keith000, Thanks for your visit and review. We're happy to know you found the décor pleasing and the staff to be professional, but sorry to hear the hotel layout did not meet your expectations. Feel free to reach out to me directly at david.curell@hotelparadox.com More 

Long Beach, California
Level Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 3 August 2016

Stayed here for two nights this summer - really enjoyed our stay! Room 216 overlooking the pool. Pros: Very nice rooms. Excellent design - everything is new. POOL - a beautiful place to just hang out. Good service for food and drink. Cabanas and towels available. Really nice bathrooms...glassed-in stone shower, separate closet in the bathroom for your things. Soft... More 

Helpful?
Thank Anitathetraveller
David C, General Manager at Hotel Paradox, Autograph Collection, responded to this review

Dear Anitathetraveler, It's great to hear you enjoyed our beautiful design, comfortable, spacious rooms and the great pool at Hotel Paradox. We receive many compliments on our bathrooms, amenities, plush bath towels and robes. Also nice to learn joy enjoyed the food and drink service. We certainly have the best pool set up in Santa Cruz. Our competitive summer rates... More 

Level Contributor
4 reviews
3 hotel reviews
Reviewed 2 August 2016

We spent two nights at the Hotel Paradox (a Marriott property so you can use points). It is really too far to walk to the beaches. We walked to and from the boardwalk one day (1.5 miles about) and the most direct route is not a pleasant walk at all. The boardwalk was fun for kids but the beach there... More 

Helpful?
Thank Jennifer B
David C, General Manager at Hotel Paradox, Autograph Collection, responded to this review

Dear Jennifer B, Thank you for being a loyal Marriott rewards member! We're glad to know you found Hotel Paradox to be unique with a lovely interior and excellent pool and restaurant. On your next ask about our hotel to beach shuttle or enjoy our beach cruisers to get around town. Again, many thanks.... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Hotel Paradox is the newest boutique Hotel in Santa Cruz. The hotel has been fully rebuilt by designer David Oldroyd of Orlando Diaz-Azcuy Design Associates of San Francisco. The design elements replicate the feeling of being in a Redwood forest to bring the outdoors indoors. Enjoy the feeling of the forest in our specially designed guest rooms and suites. Visit the Hotel Paradox Pool Deck complete with private, rentable Cabanas, chaise loungers, tables for poolside dining and outdoor/indoor bar area. Hungry for more? Dine with us in Solaire, a fresh farm-to-table organic produced and sourced dining experience headed up by Chef Ross McKee. Solaire serves Breakfast, Lunch and Dinner with a wine and beer bar area. All guest rooms feature the outdoor elements to enhance the feeling of the outdoors, yet offer all the amenities you seek to ensure a completely fresh, sunny Santa Cruz experience. ... more   less 

Additional Information about Hotel Paradox, Autograph Collection

Address: 611 Ocean Street, Santa Cruz, CA 95060-4005 (Formerly Hotel Paradox)
Region: United States > California > Santa Cruz
Price Range: $232 - $387 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Paradox, Autograph Collection 4*
Number of rooms: 170
Reservation Options:
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Hotel Style:
#4 Business Hotel in Santa Cruz
#9 Family Hotel in Santa Cruz
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Paradox, Autograph Collection staff and other travellers.
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Questions? Get answers from Hotel Paradox, Autograph Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“5th flr! doesn't matter which side”
 of 5 bubbles raddvakay, 21 Nov 2016 | Read review
“All the rooms are great”
 of 5 bubbles ejdbenz87, 21 Nov 2016 | Read review
“Pool side rooms have better views, but they're all good.”
 of 5 bubbles ray94611, 1 Nov 2016 | Read review
“Rooms on the south side are quieter"”
 of 5 bubbles janaspring, 31 Oct 2016 | Read review
“stay to the back of the residence away from the pool.”
 of 5 bubbles Djwd, 24 Oct 2016 | Read review
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