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Americas Best Value Inn & Suites-Boardwalk

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Americas Best Value Inn & Suites-Boardwalk
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86 Reviews from our TripAdvisor Community

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Showing 70: English reviews
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Galway, Ireland
Reviewed 1 week ago via mobile

Stayed here for two nights. Only 10 mins walk from the boardwalk, so easy for the kids. Drove to shops and restaurants nearby as generally don't like to be out walking at night with the kids.Room was great size, we had two queen beds booked, and the lady gave us two adjoining rooms. One had a kitchenette which was handy....

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Thank DawninGalway
Reviewed 3 weeks ago via mobile

My boyfriend and I had a pleasant stay. This motel is great for the price and very close to the boardwalk. Motel room was clean and staff member was courteous. There was a deposit but we got every single dollar back when we checked out. Would stay again.

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Thank Cara W
Reviewed 4 weeks ago via mobile

Front desk staff rude. Lobby smelled awful. Breakfast is a joke. 200$ deposit on a room that was old and worn. Not enough parking for the amount of rooms. WIFI is a joke. No guest allowed. Or they charge you. Local calls aren't free. Room barely bigger than the bed.

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Thank Michelle B
Toulouse, France
Reviewed 4 December 2016

The room was a little old but clean. The beds are good. The wifi can be weak sometimes. The breakfast is very basic and takes place at the reception. There are not enough seats for everybody. In the other hand the price is correct.

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Thank Lews31
vpanchal, General Manager at Americas Best Value Inn & Suites-Boardwalk, responded to this review

Dear Lews31, Thank you for your time in writing this review. I am glad to hear that you enjoyed your stay. Quality rooms for a value price is very important to us and reviews such as yours lets us know we are meeting this criteria. Thank you once again and we hope you will stay with us again.

Palo Alto, California
Reviewed 9 November 2016

I stayed one night as part of a large automotive group drive. The rooms are adequate and clean although small. The breakfast was a limited selection but in line with the price. The parking is limited and some room have parking just of the street and so less secure.

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Thank Les H
vpanchal, General Manager at Americas Best Value Inn & Suites-Boardwalk, responded to this review

Dear Les H., I am glad to hear we met your party's needs during your stay. Providing quality rooms to our guests is one of our top priorities and reviews such as yours lets us know that we are meeting these standards. Thank you for writing a review and we hope to see you again during your next stay in...

West London
Reviewed 1 November 2016

We stayed for 1 night in a room close to the reception, we very quickly got tired of the bell ringing every time somebody went in to the reception. The room was extremely basic but functional and reminded me of the 80’s. Breakfast was borderline none existent. Next time I’d stay elsewhere.

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Helpful?
Thank EalingTravels
vpanchal, General Manager at Americas Best Value Inn & Suites-Boardwalk, responded to this review

Dear EalingTravels, Thank you for your time in writing this review. I apologize that we did not meet your standards in regards to your dietary needs as well as the noise from the reception. If you would have informed the front desk of the noise, we would have gladly solved the problem for you. Our continental breakfast offers a variety...

Barnstaple, United Kingdom
Reviewed 4 September 2016 via mobile

This was a last minute stay for the 6 of us and we were happy with our decision! The room was spacious with a kitchen area and the breakfast was perfect for what we needed with toast/cereal/pastries. The location is also perfect from the beach at santa cruz with plenty of dining options. The parking is free.

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Helpful?
Thank Beth_A106
vpanchal, General Manager at Americas Best Value Inn & Suites-Boardwalk, responded to this review

Dear Beth_A106, We appreciate the time you took to write a review on your stay. I am pleased to hear your room met your party's needs as well as our continental breakfast. Thank you for your positive feedback. We hope to see you again during your next stay in Santa Cruz.

Madrid
Reviewed 15 August 2016 via mobile

As soon as we entered the room we noticed a terrible smell to pee,which we thought would disappear with the window open, but it didn't. The window was open when we arrived, so I guess the maid had felt the odour too, but still they put us inside without checking first. The bed they call "big" is about 1.30m wide,...

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Thank drafraggle
vpanchal, General Manager at Americas Best Value Inn & Suites-Boardwalk, responded to this review

Dear drafraggle, I apologize that your stay was not a pleasant experience. If you would have informed us of the issues you experienced upon check-in, we would have gladly changed your room. Your room was a standard queen bed but we could have accommodated you with a king bed if we had known. Thank you for taking the time to...

Yuma, Arizona
Reviewed 4 August 2016

Clean Rooms, nice staff, quite, safe location, worked very well for my one night stay. I would come here again for business or pleasure. The staff was good at providing directions to locations for my appointments.

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Helpful?
Thank Kirk W
vpanchal, General Manager at Americas Best Value Inn & Suites-Boardwalk, responded to this review

Dear Kirk W., Thank you for writing a review. Our staff is happy to hear that you had a pleasant experience with us. Customer satisfaction is very important to us and reviews let us know that we are on the right track in providing our guests what they need. Once again, thank you for being our guest.

San Francisco, California
Reviewed 10 July 2016

This is not our first stay an an ABVI, but it was our first at their Santa Cruz location. They are conveniently located on the corner of Riverside and San Lorenzo Blvd --3 1/2 or so blocks from the boardwalk too, thus a very walkable location to the nearby fun. When we arrived we received the standard 1 queen size...

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1Thank vanessa932015
vpanchal, General Manager at Americas Best Value Inn & Suites-Boardwalk, responded to this review

Dear vanessa932015, Thank you for taking the time to write a positive review about your stay. We are very pleased to hear you had a pleasant experience with us, from the moment you came into the front desk to the moment you checked-out. Thank you once again and we hope to have you as our guest again for your next...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included

Additional Information about Americas Best Value Inn & Suites-Boardwalk

Address: 505 Riverside Ave, Santa Cruz, CA 95060-5123
Region: United States > California > Santa Cruz
Price Range: $108 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Americas Best Value Inn & Suites-Boardwalk 2*
Number of rooms: 25
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Also Known As:
Americas Best Value Inn And Suites-Boardwalk
Americas Best Value Inn & Suites-Boardwalk Hotel Santa Cruz
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Questions & Answers

Here's what travellers have asked, with answers from Americas Best Value Inn & Suites-Boardwalk staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Close to the boardwalk and quality in line with the price.”
513lesh, 9 Nov 2016 | Read review
“All rooms exit into a central courtyard/parking area, and all allow parking next to the room.”
96donalds, 28 Dec 2015 | Read review
“Choose a double room I think those are the ones in the enclosed parking area seems much safer and quieter.”
725brentr, 21 Dec 2015 | Read review
“135 was a great end room with two doors so you could get a cross breeze, but there is air conditioning anyway.”
CA_dreamer__103066, 7 Jul 2015 | Read review
“If you are going to be in the area for minimum of 3 nights look for something on VRBO or Airbnb. Santa Cruz is a nice little beach town, lots of good restaurants, great beaches, shopping, hiking. Sadly, most to the older hotels have not been well maintained and are way overpriced.”
Imadoll2, 19 May 2015 | Read review
5 of 5