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Pacific Inn Santa Cruz

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Pacific Inn Santa Cruz
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151 Reviews from our TripAdvisor Community

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There are newer reviews for Pacific Inn Santa Cruz
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Showing 139: English reviews
Lake Tahoe (California), California
Reviewed 5 July 2013

After reading some of the reviews I was a little concerned, but having spent and entire afternoon looking at different places, this one had the best mix of good & bad reviews for the price. I was pleased at how easy it was to check in and room accessibility was easy too. The room was clean (even inside the microwave...

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Helpful?
Thank EMGarcia_13
Reviewed 5 July 2013

This accomodation is average at best. The location is ok, but if you don't have a car don't stay here, it is too far to get anywhere from here. Staff helpful with directions, but town map was so simple and didn't really have enough detail to be useful. Flat screen TV advertised, but was not in the room (we had...

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Thank Shellyanne61
Brooklyn, New York
Reviewed 16 June 2013

Do not trust the reviews. It was so horrible (cigarette burn holes in floor and tables, moldy stench, old and disgusting furniture). We live in San Francisco and booked 2 nights stay. Upon arrival (in a bad part of town), we knew that we had made a mistake. The young boy at the front desk showed us another room and...

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3Thank CalNy24
pacinn, General Manager at Pacific Inn Santa Cruz, responded to this review

Thank you for your feedback. I am so sorry your experience was not what you were expecting. We are currently working to improve our hotel. We installed new carpet in all or our rooms last month, new flat screens, and have new furniture on order. I would welcome your call anytime to discuss how we can be of better service...

Sunnyvale California, United States
Reviewed 4 June 2013

Philis is a sweetheart. My son and I feel safe and welcome in her Inn. We are defiantly going to stay her again as soon as possible. Recently remodeled so everything is clean and fresh. I including the carpet. The pool is always in great shape too.

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Thank Acerpaulina
Reviewed 30 April 2013

We stayed at this hotel couple of nights ago, it was so confortable that we felt like home, staff is really kind and room was perfectly clean, ay breakfast we has some goodies freshly baked, we had sich a grat time, location is great, about 15 minute walking from boardwalk and downtown areas... Great experience.... Definitely great place for families.....

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Thank EG5488
Rohnert Park
Reviewed 26 April 2013

I saw the reviews before I came. So i called the hotel to ask if they were aware of this and the manager told me that they had fixed all the problems. She sounded really sincere. But, The bad neighborhood, I'm suffering from it right now. Music blasting from a car parked for the last couple of hours outside our...

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1Thank Hairflippin
pacinn, Manager at Pacific Inn Santa Cruz, responded to this review

Thank you so much for submitting your feedback. It is important that we hear from our guest, about their stay. I do apologize for the noise during your stay. We are working with the management of the apartments next door to help us maintain a peaceful stay for our guest. We take your concerns very seriously and make every effort...

Felton, California, United States
Reviewed 21 April 2013

I could see from previous stays that there has been definite improvements made to the rooms. I also met a new manager. She was very helpful, informative and knew the area well. I would recommend this hotel to any traveler, especially those with children or pets. I really liked the enclosed pool and spa.

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2Thank Steve B
San Luis Obispo, California
Reviewed 10 March 2013

After growing up in the Bay Area, attending UCSC and living in Santa Cruz for 5 years, I had never actually stayed in a hotel/motel/inn in Santa Cruz. Looking for a quick weekend getaway, we drove up on a Saturday night after choosing this place based on the thumbnail pic in their profile (the majestic Spanish-style architecture). While a lovely...

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2Thank Laura B
Redding
Reviewed 8 March 2013

When an establishment is lucky enough to have a loyal customer, that customer should be valued and treated with respect. Apparently this is not a policy of Pacific Inn in Santa Cruz. For over a decade we have chosen them to stay with. We are a quiet family and we spend $3-$4000 annually with them. We leave the room clean...

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Thank Hazel A
pacinn, General Manager at Pacific Inn Santa Cruz, responded to this review

Dear Loyal Customer, Please allow me to introduce myself, I am Philis Byrd, the new General Manager at Pacific Inn Santa Cruz. I understand that you were not treated with the respect that was due you on your last visit. May I please apologize on behalf of the Inn for that. I hope that you consider coming back to our...

Napa, CA
Reviewed 3 February 2013

If you're okay with homeless, drug using, disheveled, young men being in the room next door, than this is the lodging for you! We were kept awake by loud voices in the hallway, shady characters hanging around the parking lot and a general sense of unease as we watched men in their late teens coupled up and paying cash with...

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Thank galwriter

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Beachfront
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our Mediterranean-style hotel in Santa Cruz Pacific Inn is just blocks from the boardwalk and Santa Cruz Beaches. Choose from several accommodation options with high-speed wireless Internet access, microwaves, refrigerators and premium cable TV. For added luxury, we also have an enclosed heated swimming pool, Jacuzzi and Sauna. Enjoy the extended complimentary continental breakfast to start the day. ... more   less 

Additional Information about Pacific Inn Santa Cruz

Address: 330 Ocean St, Santa Cruz, CA 95060-4634 (Formerly Hotel PURE Pacific Inn)
Region: United States > California > Santa Cruz
Price Range: $89 - $330 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Pacific Inn Santa Cruz 2*
Number of rooms: 36
Reservation Options:
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Also Known As:
Pacific Inn Santa Cruz Hotel Santa Cruz
Hotel International Pacific
Hotel Style:
#15 On the Beach Hotel in Santa Cruz
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Questions & Answers

Here's what travellers have asked, with answers from Pacific Inn Santa Cruz staff and other travellers.
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Questions? Get answers from Pacific Inn Santa Cruz staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Up stairs is a good area”
 of 5 bubbles Av1987, 12 Oct 2016 | Read review
“Most rooms are facing the parking in lot in back. Seedy motels on both sides of the hotel. No good views anywhere!”
 of 5 bubbles nancyhills, 7 Jul 2016 | Read review
“If you stay on the side with the boarded- up- shacks- view, the druggies will wave at you”
 of 5 bubbles mrspvjo, 23 Mar 2016 | Read review
“Don't stay here.”
 of 5 bubbles Vman1133, 5 Jan 2016 | Read review
“Go somewhere else!”
 of 5 bubbles Julie_Malling, 26 Nov 2015 | Read review
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