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We got a guest who reported a picture of one of our suit that do not belong to our hotel, I went to check it and I found 3 to 4 pictures that do not belong to our hotel I did not find a way to drag it and sent to you. I will contact the corporate for see if they can do something by their side but I need to let you know that you mix a pictures of a different hotel with the real pictures of our facility.
The room was nice. Bathroom was nice. Breakfast?? Scrambled eggs tasted starchy. Potatoes were dry. The waitress was very inattentive. Maybe she just woke up and wish she could go back to bed. However the wifi reception was good.
I was looking for a Best Western near my nephew's home in Capitola, knowing I would be heading up to Berkeley the next day. I like Best Western because generally, they provide a stay worth the money. This little place was a gem. From the...More
Thank Burton W
Response from Stephanie G, Front Office Manager at Best Western InnResponded 1 week ago
Hello there! Thank you so much for our kind words, they mean a lot to all of us at Best Western Inn. We're so glad you enjoyed your stay with us. With low expectations , you never know what to expect, but I'm so glad...More
Hotel better than expected. Room small but well decorated and clean. We were room 121b very near the road and it was very noisy indeed. Breakfast was nice and the restaurant was clean. The car park is very small indeed. Big shout out to the...More
I went here with my friends and we got a quadruple room.
The room was big, clean and had modern forniture.
The price is reasonable and the receptionist was so kind. Breakfast was fresh and good.
Response from Stephanie G, Front Office Manager at Best Western InnResponded September 18, 2018
Dear Valued Guest:
Thank you so much for taking the time to write about your stay. We love to hear that you enjoyed your time here and appreciate the positive comments! We'll be here for your next accommodation and hope you consider staying with us...More
Stayed here one night while passing through the area. It was clean, comfy and strangely smelled wonderful! I'm not sure what type of air freshener they use, but I wish I'd have asked. They also have a decent breakfast available in the morning. I'd stay...More
Response from Stephanie G, Front Office Manager at Best Western InnResponded September 14, 2018
We are so glad you enjoyed your stay with us. We definitely love seeing great feedback from our wonderful guests. The air freshener is o secret, It is Arm & Hammer's Fresh Sensations Carpet Odor Eliminator in Island Mist. It is certainly a...More