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Best Western Inn

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Traveller (18)
Room & Suite (15)
Traveller (18)
Room & Suite (15)
Dining (3)
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Rooms
Nov. 25Nov. 26
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1 room, 2 adults, 0 children
Standard Room
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About
  • Excellent25%
  • Very good33%
  • Average20%
  • Poor11%
  • Terrible11%
We got a guest who reported a picture of one of our suit that do not belong to our hotel, I went to check it and I found 3 to 4 pictures that do not belong to our hotel I did not find a way to drag it and sent to you. I will contact the corporate for see if they can do something by their side but I need to let you know that you mix a pictures of a different hotel with the real pictures of our facility.
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Property amenities
Free Parking
Breakfast included
Wheelchair Access
Free High Speed Internet (WiFi)
Children Activities (Kid / Family Friendly)
Hot Tub
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
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Room features
Non-Smoking Rooms
Air Conditioning
Microwave
Refrigerator in room
Suites
Family Rooms
Good to know
HOTEL STYLE
Safe
Mid-range
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:BOOK DIRECT & SAVE
Hotel deals
Location
Full view
62Somewhat walkable
Grade: 62 out of 100
118Restaurantswithin 0.5 km
21Attractionswithin 0.5 km
Reviews (233)
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222 results
Traveller rating
58
71
43
24
26
Traveller type
Time of year
LanguageEnglish
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58
71
43
24
26
Show reviews that mention
All reviews room was clean pleasant stay across the street parking lot free parking freeway motel downtown ucsc ocean california capitola
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1 - 5 of 222 reviews
Reviewed 5 days ago

The room was nice. Bathroom was nice. Breakfast?? Scrambled eggs tasted starchy. Potatoes were dry. The waitress was very inattentive. Maybe she just woke up and wish she could go back to bed. However the wifi reception was good.

Thank baldeagle7777
Hotel's Favourite
Reviewed 2 weeks ago

I was looking for a Best Western near my nephew's home in Capitola, knowing I would be heading up to Berkeley the next day. I like Best Western because generally, they provide a stay worth the money. This little place was a gem. From the...More

Thank Burton W
Response from Stephanie G, Front Office Manager at Best Western InnResponded 1 week ago

Hello there! Thank you so much for our kind words, they mean a lot to all of us at Best Western Inn. We're so glad you enjoyed your stay with us. With low expectations , you never know what to expect, but I'm so glad...More

Reviewed October 6, 2018 via mobile

Hotel better than expected. Room small but well decorated and clean. We were room 121b very near the road and it was very noisy indeed. Breakfast was nice and the restaurant was clean. The car park is very small indeed. Big shout out to the...More

Thank asheyWhitstable
Reviewed September 17, 2018 via mobile

I went here with my friends and we got a quadruple room. The room was big, clean and had modern forniture. The price is reasonable and the receptionist was so kind. Breakfast was fresh and good. Advised.More

Thank GiuliaPepe96
Response from Stephanie G, Front Office Manager at Best Western InnResponded September 18, 2018

Dear Valued Guest: Thank you so much for taking the time to write about your stay. We love to hear that you enjoyed your time here and appreciate the positive comments! We'll be here for your next accommodation and hope you consider staying with us...More

Reviewed August 24, 2018 via mobile

Stayed here one night while passing through the area. It was clean, comfy and strangely smelled wonderful! I'm not sure what type of air freshener they use, but I wish I'd have asked. They also have a decent breakfast available in the morning. I'd stay...More

Thank h_nixon83
Response from Stephanie G, Front Office Manager at Best Western InnResponded September 14, 2018

Hello there! We are so glad you enjoyed your stay with us. We definitely love seeing great feedback from our wonderful guests. The air freshener is o secret, It is Arm & Hammer's Fresh Sensations Carpet Odor Eliminator in Island Mist. It is certainly a...More

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Questions & Answers
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kellyhallslc
May 24, 2018|
AnswerShow all 3 answers
Response from Stephanie G | Property representative |
Yes, and the homeless people already grow , is a lot a people with not place to leave, all Santa Cruz have this issue. Sorry
0
Votes
Room Tips
"Don't stay at this hotel."
CaliforniaGirl2107
Jan. 2, 2018
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"Upstairs will be safer than street level."
Bethanieb
Jul. 1, 2017
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"Away from traffic"
robertkatzen
Jun. 13, 2017
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"Request a room towards the back, hotel is next to a busy intersection"
MarissaH390
Mar. 7, 2017
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PRICE RANGE
US$104 - US$206 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western santa cruzsanta cruz best western
LOCATION
United StatesCaliforniaSanta Cruz
NUMBER OF ROOMS
28
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