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BEST WESTERN PLUS All Suites Inn

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584 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS All Suites Inn
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Showing 559: English reviews
Los Angeles, California
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 5 October 2015

Ashley and Maria at reception were exceptional and so was Vance. We were helped changing rooms from the corner to the center of the bldg due to noise from the street/cars. The hotel is located close to restaurants and freeways, though not sure if by walking distance. Breakfast is included though it could be more interesting. Parking is covered and... More 

Helpful?
Thank eli d
BWAS95060, Front Desk Supervisor at BEST WESTERN PLUS All Suites Inn, responded to this review

Hello Eli! Thank you so much for taking the time to review our hotel! I am so pleased to hear that our staff was able to make such a positive impression on you during your stay here. I cannot wait to share your kind review with the staff. We are only three blocks from downtown Santa Cruz and just a... More 

Odessa, Florida
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 October 2015

After staying in a dump in Salinas the previous 2 nights, what a pleasant surprise when I checked in here. Room could easily be in a much higher priced hotel. Everything looked updated and clean. Hallway carpets nice a bright. Nothing out of place at all. Check in was smooth, clerk was very pleasant and helpful. Huge spa, no pool.... More 

Helpful?
1 Thank SeaCay62
BWAS95060, Front Desk Supervisor at BEST WESTERN PLUS All Suites Inn, responded to this review

Hello!! Thank you so much for taking the time to review our property! I am so pleased to hear that you enjoyed your stay here at our hotel, especially after having a less than satisfactory experience in Salinas. As you mentioned we do have a large Jacuzzi to offer our guests, along with a fitness center and sauna. I am... More 

United States
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 30 September 2015

Really impressed with the front desk service. Super kind and helpful. The rooms are comfortable and decent sized. Parking is horrific. Get a spot in the basement garage early or you'll have to find a spot on a very dark street behind the property. Despite this, I will definitely return. You really can't get a better deal or a nicer... More 

Helpful?
Thank Rick F
BWAS95060, Front Desk Supervisor at BEST WESTERN PLUS All Suites Inn, responded to this review

Hello Rick F and thank you so much for taking the time to review our hotel! I am thrilled to read that our staff exceeded your expectations and made such a positive impression on you during your stay here. I am also so happy to see that you enjoyed your suite and found it comfortable. I do apologize for the... More 

Clovis, United States
1 review
Reviewed 19 September 2015

My wife, 2-y/o granddaughter and I stayed at this hotel for a quick get-away. We were very happy with the friendliness and professionalism of the lobby staff. Rooms are clean and comfortable. A little dated, but clean. We will definitely stay here again.

Review collected in partnership with Best Western

Helpful?
Thank Henry H
BWAS95060, Front Desk Supervisor at BEST WESTERN PLUS All Suites Inn, responded to this review

Thank you so much for taking the time to review the hotel! I am so pleased to read that overall you and your family enjoyed your stay here and that our staff made a positive impression on you. I am also happy that you found your room to be clean and comfortable. If I can assist you plan another trip,... More 

Oak Park
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 September 2015

This hotel is in a FABULOUS location. The front desk staff could not be more helpful! They really try hard from setting out board games every night to helping you park your car. Management needs to support their staff more: 1). Why are their rolls of carpet and building supplies taking up valuable parking spaces when there are NOT enough... More 

Helpful?
1 Thank Leslie M
BWAS95060, Front Desk Supervisor at BEST WESTERN PLUS All Suites Inn, responded to this review

Hello and thank you so much for taking the time to review the property! I am thrilled to read that the front desk was helpful during your stay and that they made such a positive impression. We really strive to provide excellent customer service and it is so wonderful to read that our staff is exceeding guest expectations. Our staff... More 

Santa Cruz, California
1 review
Reviewed 11 September 2015

Our first night was awful due to an old, terrible mattress. Vance, the engineer, and Ashley at the front desk, spent an amazing amount of time encouraging us to 'sample' several other suites and beds. We, of course, found others that worked and actually experienced a perfectly comfortable several days at the Inn. Most importantly was Ashley and Vance's attitude,... More 

Helpful?
Thank Richard B
BWAS95060, Front Desk Supervisor at BEST WESTERN PLUS All Suites Inn, responded to this review

Hello and thank you so much for taking the time to review our hotel. Well, I am very sorry that your first night here was unpleasant. However, I am thrilled to see that our amazing staff was able to assist you in finding the best suited room so that you could continue your trip in comfort and ease. Our staff... More 

San Diego, California
Level Contributor
159 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 10 September 2015

We wanted to be in a good location for walking to a restaurant. The Hindquarter was with in walking distance. The room was a good surprise: newly remodeled, two areas, a bed room and a living room with two televisions. We were tired from a long trip so this was relaxing, comfortable and quiet. Clara checked us in and out,... More 

Helpful?
Thank wgroves
BWAS95060, Front Desk Supervisor at BEST WESTERN PLUS All Suites Inn, responded to this review

Hello and thank you so much for taking the time to review our hotel! I am so pleased to read that you were impressed with your room and that you were able to take advantage of our hotels central locations near shopping, great restaurants, and local attractions. I am also thrilled that I personally made a positive impression on you... More 

Level Contributor
6 reviews
3 hotel reviews
Reviewed 9 September 2015 via mobile

We had such a great time. My daughter and I were on a vacation together we found this place and it was great. Very friendly staff and beds were comfy. Walking distance to the boardwalk. I would definitely stay again!

Helpful?
Thank Kristy D
BWAS95060, Front Desk Supervisor at BEST WESTERN PLUS All Suites Inn, responded to this review

Hi Kristy! Thank you so much for the wonderful review! I am so happy to read that you and your daughter enjoyed your time here at our hotel. We are very centrally located only a mile from the Santa Cruz Beach Boardwalk and only three blocks from downtown. If I can assist you in planning another trip, or if you... More 

Sacramento, California
Level Contributor
62 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 4 September 2015

I have stayed in this hotel over twenty years. I have seen many evolutions and know its best and worst rooms. My check in was great and the staff was friendly and helpful. I was upgraded to a fireplace room, which was not necessary as the pilot light keeps the room too warm in the summer for me. Rooms are... More 

Review collected in partnership with Best Western

Helpful?
Thank WmDCook
BWAS95060, Front Desk Supervisor at BEST WESTERN PLUS All Suites Inn, responded to this review

Hello and thank you so much for taking the time to review our hotel and for your loyalty for the past twenty years! I am so happy to see that our staff has been friendly and helpful to you. I am so sorry to hear that our upgrade ended up being a bit to warm for you, but I am... More 

Carpinteria
1 review
Reviewed 2 September 2015

clean, good value, acceptable breakfast bar, nice staff, no complaints. The location was central to santa cruz and this made downtown restaurants and movie theatres close by. The parking lot under the building is challenging to negotiate with my pick up truck, but thanks to modern back up cameras, it was possible.

Review collected in partnership with Best Western

Helpful?
Thank lutris
BWAS95060, Front Desk Supervisor at BEST WESTERN PLUS All Suites Inn, responded to this review

Thank you so much for taking the time to review our hotel! I am so happy to see that our central location, being just three blocks from downtown and a mile from the boardwalk, was convenient for you. I am also thrilled to see that our staff was friendly and you found the hotel nice and clean. I’m glad that... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
A unique lodging experience draws both leisure and business travelers to the BEST WESTERN PLUS All Suites Inn. Our entirely non-smoking Santa Cruz, California hotel invites you to enjoy comfortable guestrooms, friendly service, and quality amenities. An ideal location puts guests within one mile of the shops and restaurants of downtown while the beach, which is home to the renowned Santa Cruz Beach Boardwalk, is less than two miles away. What's more, we're convenient to many other popular attractions, such as the Mystery Spot, Capitola Village, and Roaring Camp Railroads. Wineries, golf courses, state parks, and the University of California at Santa Cruz are also easily accessible. ... more   less 

Additional Information about BEST WESTERN PLUS All Suites Inn

Address: 500 Ocean St, Santa Cruz, CA 95060
Region: United States > California > Santa Cruz
Price Range: $150 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS All Suites Inn 2.5*
Number of rooms: 77
Reservation Options:
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Also Known As:
Best Western Plus All Hotel Santa Cruz
Best Western Santa Cruz
Santa Cruz Best Western
Hotel Style:
#7 Romantic Hotel in Santa Cruz
#8 Business Hotel in Santa Cruz
#13 Family Hotel in Santa Cruz
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS All Suites Inn staff and other travellers.
4 questions
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Glendora, California, United States
over a year ago
over a year ago

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Questions? Get answers from BEST WESTERN PLUS All Suites Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for the top floor & off the main street”
 of 5 bubbles rgforrest, 14 Nov 2016 | Read review
“Request an inside room to reduce the noise factor”
 of 5 bubbles valueman84, 28 Oct 2016 | Read review
“rooms away from the stairs would be quieter”
 of 5 bubbles mikegH5591EL, 24 Oct 2016 | Read review
“Kids had a ocean view room and loved it!”
 of 5 bubbles davidsS772UL, 12 Sep 2016 | Read review
“The size of the room was great, but we had no window - like a dungeon!”
 of 5 bubbles 255juliar255, 26 Aug 2016 | Read review
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