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Comfort Inn Santa Cruz

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Traveller (23)
Room & Suite (120)
Pool & Beach (20)
Overview
  • Excellent29%
  • Very good34%
  • Average18%
  • Poor8%
  • Terrible11%
Travellers talk about
“waffles”(18 reviews)
“large bathroom”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Wheelchair Access
Laundry Service
2 Star accommodation
All hotel details
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Reviews (277)
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252 results
Traveller rating
74
77
48
20
33
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LanguageEnglish
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74
77
48
20
33
Show reviews that mention
All reviewswaffleslarge bathroomincluded breakfastwalking distancewaffle makerwould definitely stay here againbeds were comfortablegreat roomgreat place to staydowntown areaking bedfreewayparkingboardwalkcerealmicrowavecoast
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1 - 5 of 252 reviews
Reviewed 4 weeks ago via mobile

We stayed in 3 different a Santa Cruz motels last week. This was the most affordable one with our discount, for the first night. It's quite dated and rooms feel as if they haven't been spruced up in some time. However, it was clean and...More

Thank schmidtmomto6
Response from GuestXperienceTeam, Guest Relations Manager at Comfort Inn Santa CruzResponded 3 weeks ago

Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so...More

Reviewed June 24, 2018 via mobile

Room was clean & very close to boardwalk/beach. It's a motel, so doors opened to parking lot, which was against heavily-trafficked street to boardwalk. That meant it was fairly loud in the room with street noises, but after 9ish, the area was pretty quiet, so...More

Thank heather6jdl
Response from GuestXperienceTeam, Guest Relations Manager at Comfort Inn Santa CruzResponded June 26, 2018

Dear Heather, Thank you for rating your stay with us - we are pleased that you had a good stay. We hope to have the opportunity to welcome you back before long. Best wishes, Hotel Management

Reviewed June 22, 2018

the hotel was old, however, clean, I could smell the bleach. Which wasn't bad and the breakfast was okay, the staff very helpful. I assume it was the manager, who tried very hard to accommodate our changing schedule.

1  Thank Deborah M
Response from GuestXperienceTeam, Guest Relations Manager at Comfort Inn Santa CruzResponded June 23, 2018

Dear Deborah, We are pleased to hear that you had a comfortable stay with us and that our hotel suited your accommodation requirements so well. We would love to welcome you back for another great stay very soon! Best wishes, Hotel Management.

Reviewed May 24, 2018

First off I have to say that Joan my check in clerk was very nice and courteous. Our room was going to be on the 2nd floor, I explained to Joan that my wife has been experiencing back pain and cant climp stairs. Without hesitation...More

Thank Kent V
Response from GuestXperienceTeam, Guest Relations Manager at Comfort Inn Santa CruzResponded May 28, 2018

Dear Guest, I'll pass your kind remarks on to Joan. She will be delighted that she was able to add to your stay. We do pride ourselves on having some of the friendliest faces in the neighborhood. Please don't hesitate to get in touch with...More

Reviewed May 15, 2018 via mobile

Stayed here for two days while exploring the area. It wasn’t bad at all. Parking was a little tight for a truck. They had continental breakfast in the morning. Lots of places to eat with if walking distance. Oh there is a really great park...More

1  Thank Jeffrey T
Response from GuestXperienceTeam, Guest Relations Manager at Comfort Inn Santa CruzResponded May 16, 2018

Dear Guest, Thank you for choosing to stay with us recently, and for taking the time to provide us with your rating. We were happy to welcome you to our hotel, and we are pleased that you had an enjoyable stay. We would love to...More

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About
Amenities
Top amenities
Pool
Free Parking
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Wheelchair Access
Breakfast included
Self-Serve Laundry
Non-Smoking Hotel
Laundry Service
Breakfast Available
Room amenities
Microwave
Things to do
Pool
Outdoor pool
Hot Tub
Heated pool
Details
Price range
US$108 - US$261 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in Santa Cruz
#6 Romantic Hotel in Santa Cruz
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$108 - US$261 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in Santa Cruz
#6 Romantic Hotel in Santa Cruz
Room types
Non-Smoking Rooms, Accessible rooms
Photos
Traveller (23)
Room & Suite (120)
Pool & Beach (20)
Dining (3)
Amenities (4)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
sallyannangel
November 4, 2015|
Answer
Response from oscar s | Property representative |
We do in some if the rooms, those rooms are category are NK1 nonsmoking rooms, thank you best Oscar Sanchez, General Manager.
0
Votes
Room Tips
"Downstairs by the pool was a great location for us!"
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"The pool may be tiny but you are within a block from the ocean."
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"Do not stay on a weekend"
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"had upstairs #224 large king bed & double with privacy door and huge bathroom. its clean and has an..."
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