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Hilton Santa Cruz / Scotts Valley

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Traveller (96)
Room & Suite (50)
Dining (4)
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Overview
  • Excellent53%
  • Very good23%
  • Average12%
  • Poor9%
  • Terrible3%
Travellers talk about
“fourth floor”(6 reviews)
“stone house”(6 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Santa Cruz / Scotts Valley
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Santa Cruz / Scotts Valley
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (504)
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246
115
63
46
20
Show reviews that mention
All reviewsfourth floorhotel is beautifulstone housebreakfast buffetfront desk staffroom servicequiet locationeasy accessthe hotel is cleanrooms are spaciousan upgradepool and hot tubchecking outstayed here for one nightshort driveelevatorredwoods
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261 - 265 of 490 reviews
Reviewed January 1, 2017

Very clean hotel, friendly staff. We were traveling with our English Bulldog and he was welcome in our room, lobby, surrounding areas. Our king suite was extremely spacious: 2 TVs, second water closet bathroom (!) Ample parking, close to highway 17. A very nice lounge...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Margarita P
Reviewed January 1, 2017

We ended up with two rooms for a family stay and got great deals through the Hilton Honors app. We would definitely stay here again. It's beautifully renovated and located in a nice area with convenience to Santa Cruz.

Review collected in partnership with Hilton Hotels & Resorts
Thank jamessR5511QU
Reviewed December 30, 2016

Great place to stay or have an event. Staff is excellent . Worth the money. Quiet location and easy commute to Santa Cruz beach. Happy our in the bar features 3 dollar tri tip or salmon sliders . Excellent.

1  Thank Dontwakethedragon
Response from MDaddonaHEI, Guest Relations Manager at Hilton Santa Cruz / Scotts ValleyResponded January 21, 2017

Thank you for taking a moment to share your valued feedback. We're very happy to see that you enjoyed your stay and we trust we will have the pleasure of welcoming you back again soon!

Reviewed December 30, 2016

The place is pretty nice. Unfortunately, the service was not good. My sweetheart gifted me a bottle of Jadore perfume (value $160), and I accidentally left it in the room when we checked out. I called them right away to retrieve it, and they kept...More

4  Thank Egle M
Management response:Responded January 3, 2017

Thank you for your feedback. I am troubled to hear about the lack of follow-up from my team. I have looked into Lost and Found and there were no records of a Jadore perfume found. When time permits, please contact me directly at (831)430-3229 so...More

Reviewed December 29, 2016

Wow! This hotel was great for our stay over Christmas! We came to explore downtown Santa Cruz which is less than 10 minutes away and Big Basin State Park with it's fantastic redwood groves. The hotel has been recently renovated and looks great! Very clean...More

1  Thank john m
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$148 - US$366 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Santa Cruz
#5 Family Hotel in Santa Cruz
#8 Romantic Hotel in Santa Cruz
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$148 - US$366 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Santa Cruz
#5 Family Hotel in Santa Cruz
#8 Romantic Hotel in Santa Cruz
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (96)
Room & Suite (50)
Dining (4)
Pool & Beach (4)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
Withkid
November 29, 2017|
Answer
Response from karlar15 | Reviewed this property |
Not sure what the fee is and there are restrictions as to the size of dog. I believe they have all this info on their website.
0
Votes
DKCali
August 29, 2016|
AnswerShow all 6 answers
Response from dkghouse | Reviewed this property |
The boardwalk is a 15 minute drive, maybe 7 miles away. Lots of stop lights in between but a easy drive.
0
Votes
MissCarmelita
February 18, 2016|
AnswerShow all 4 answers
Response from gghorse | Reviewed this property |
Hi Sorry no pictures at the time I was staying there was equipment in the parking lot as there were renovations underway . No noise however at the times I was in the room.
0
Votes
Room Tips
"We had a room on the top floor that over looked the front of the hotel, its built on a hill side."
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"A quiet location in general. Some rooms may be back facing and darker toward to the woods."
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"Mountain View is better"
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"no suggestions, seem to have a choice of the parking lot or trees"
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