Overall everything was clean organized and very easy to check in and get to the room. Enjoyed the stay. Room was clean, everything looked impeccable and didn’t have much missing.. only thing I wish was done better was the “complementary breakfast which really wasn’t much of a breakfast, more of a snack.
Very clean, comfortable stay. Beds were excellent! Hotel staff members were extremely pleasant and helpful. Great location near highway as well as Foxen Canyon wineries. The breakfast buffet was not available because of the Covid problem, however, the breakfast to go bags were very good.
I'm not sure why the reviews are so positive for this hotel. It was dirty, smelly and the non-suite room is very small for a somewhat rural location. (Maybe other accommodations in the area are worse???) In total, I saw half a dozen staff at the front desk and on the cleaning team: NONE wore a mask. There were many cigarette butts littered by entrances and on walkways, indicating that smoking is common. I am sure that there is vaping, as I didn't feel well inside the room (headaches, digestion issues, tingling in hands and feet), but I didn't smell tobacco smoke. The fridge in the room is very loud, to the point of disrupting sleep. The bathroom/closet door combo is awkward if you are sharing the room with anyone else. If someone wants to access the closet side, you are trapping someone else in or out of the bathroom. The shower water doesn't completely stop running from the bathtub tap, although there was enough water pressure for a shower. There is a desk and chair, but the chair was so used-looking that I didn't dare touch it. I put a towel on top thinking I might sit, but couldn't. The rooms must have been renovated at one point, with a very thin wall on one side. I could hear normal conversations next door like we were in the same room together. Thankfully, there weren't any loud parties or rowdy guests. I made a point to wipe surfaces, seeing a lot of dirt on walls and a few hairs in various places. This hotel definitely benefits from my labor. The Hilton-brand sanitation sticker on the door is a good marketing ploy, as this room wasn't that clean. Overall, I would like to feel secure and healthy in a hotel, not on edge. I did not bother to see what breakfast was included, given the poor hygiene and maskless-ness of staff. I feel that places like this take advantage of the situation travelers are in, being hostage to what is available rather than what should be available. I will avoid spending time in the area because it was that stressful. The positive feature was that there is a nice view of hills and there is a lot of nature nearby, but the hotel doesn't help or change that.…
Beautiful hotel. Simple, modern, clean and fantastic price for what you get. I wish I could stay at a hotel that nice with that price point everywhere I travel. Well done! I’ll be checking back on this chain of hotels for future travels. There’s nothing negative I can say about my recent stay.
It was our first time to Santa Maria. We loved the hotel and the location was perfect. The manager checked us in. Everything went smoothly. They were COVID compliant which made us feel safe. We will be back