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Holiday Inn Santa Maria

Booking.comUS$85*
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May 7 May 8
1 room 2 adults 0 children
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Holiday Inn Santa Maria
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332 Reviews from our TripAdvisor Community

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Showing 285: English reviews
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Santa Rosa, California
Reviewed 4 days ago NEW

Have stayed in a many different hotels in the area while visiting family and finally found the one that I will stay at from now on. From front desk reception to maintenance - great people and very clean. Large pool area and hot tub. We stayed on bottom floor close to pool (didn't go in as it was raining). Will...

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Helpful?
Thank StaceyRosas
Atascadero, California
Reviewed 1 week ago NEW

HORRIBLE ...HORRIBLE...EXPERIENCE! CHECK ALL OF YOUR CHARGES EXTREMELY CLOSE. The front desk double swiped my credit card. I found out after receiving my cc statement. I called the front desk three times, emailed my credit card statement to them showing the fraudulent charge, passed over to Tiffany who never called me back. A week later, called the hotel manager spoke...

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Helpful?
Thank rhufstetler
susangarcia0222, General Manager at Holiday Inn Santa Maria, responded to this review

Dear Mr. Hufstetler, I am so sorry for the inconvenience that you experienced, however, as we discovered when we spoke to you yesterday, you were in fact only charged for one room and the other "charge" was an authorization taken at check-in. Unfortunately sometimes banks do not release these authorizations right away. Tiffany did volunteer to talk to your bank...

Hemet, California
Reviewed 1 week ago via mobile

Had a rough check in..so I checked in at around 9pm was there visiting family so had to shower at relatives house. They were "replacing a toilet". Got to the room toilet didnt look new or replaced. The 2bd suite was awesome. Got 2 free breakfast for next day for our troubles. Went to dining room, it took them 45...

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Helpful?
1Thank arturol989
susangarcia0222, General Manager at Holiday Inn Santa Maria, responded to this review

Thank you so much for taking the time to leave us a review. It sounds like we tried to take care of our shortcomings with the delay in getting your room ready and came up a little short! Thanks to your feedback we can help perfect out service recovery, I do apologize for these inconveniences. I will also pass on...

Reviewed 2 weeks ago via mobile

The corridors have dirty carpets the room is large ( only saving grace). It's was smelly and dirty the air conditioner doesn't work the towels and the bathroom was dirty. I would not recommend this hotel.

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Helpful?
Thank b g
susangarcia0222, General Manager at Holiday Inn Santa Maria, responded to this review

Thank you for your candid feedback, these are very concerning complaints and are not ones we see see often. If you can let is know what room you are in we would love to follow up.

Jackson Hole, Wyoming
Reviewed 3 weeks ago

The hotel looks great from the outside, but looks are deceiving. Let me say the staff was great. The hotel and pool were very nice, but the room was run down. Tiles were cracked in the bathroom and the rest of the room seemed very dated and smelled. The worst part was the noise from the balcony. I could hear...

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Helpful?
1Thank Lee P
susangarcia0222, General Manager at Holiday Inn Santa Maria, responded to this review

Thank you so much for leaving feedback about your stay! We did have a partial renovation in 2014 and are actually in the process of a large scale property improvement plan currently! The bathroom tiles are part of that scope as well as several other items including new in room furnishings, new parking lot and public area improvements. We look...

Laguna Beach, California
Reviewed 4 weeks ago

We were on the 4th floor facing toward #101. Sound from the road was not annoying. People running, laughing and yelling in the hallway well past 11:00 p.m. was quite annoying (a bit much even for a Saturday night). The desk clerk kindly tried to put us in a room away from the elevator, ice machine, etc., so none of...

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Helpful?
Thank Jane H
Camarillo, California
Reviewed 11 March 2017

My husband and I stayed here with our dog, as this place is dog friendly. Check-in was a breeze and did not take very long. We then made it to our room, which thankfully, wasn't a "you've got a dog, stay in THIS room" room. The room was clean and quite large, and I felt it to be wasted space...

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Helpful?
Thank CheekyMonkey12
susangarcia0222, General Manager at Holiday Inn Santa Maria, responded to this review

Thank you so much for taking the time to leave a review about your stay at the Holiday Inn Santa Maria. We are so glad you enjoyed our oversized rooms, pet friendliness and the great food from our restaurant. We look forward to seeing you again soon!

Saint Louis, Missouri
Reviewed 7 March 2017

The Best Points of this Holiday Inn were the comfortable beds and close proximity to the freeway. Some service was provided when asked, but Unfortunately, for one of the three rooms our family occupied for four days there were several negatives. For the suite, the beds were NEVER made up during the day, trash was only partially removed each day,...

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Helpful?
1Thank Joe L
IHGService, Guest Relations Manager at Holiday Inn Santa Maria, responded to this review

Hi Joe L, Thanks for sharing feedback about your recent stay. While I am pleased to see your satisfactory rating for sleep quality and that you found our location convenient, I regret to learn that you were let down by the level of service you received from our staff. On behalf of the team, please accept my sincere apologies for...

Netherlands
Reviewed 5 March 2017 via mobile

The visit started with a real poor check in. The staff struggled to get us checked in and made their problems our problems. No apology for the delay or hassle just excuses and blame storming. The rooms a very large but stark. The restaurant is expensive and empty.

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Helpful?
Thank Paul H
IHGService, Guest Relations Manager at Holiday Inn Santa Maria, responded to this review

Dear Paul H, Thank you for leaving a review about your stay at our Holiday Inn Santa Maria, CA. I'd like to say sorry for the troubles you've experienced because of the issue with how our staff assisted you during your check-in and if you did not find value in our pricing in our restaurant. I know this hotel is...

Turlock
Reviewed 5 March 2017 via mobile

Rooms were spacious and comfortable and meeting rooms and meals were done excellently. I would use this facility again. Staff was very accommodating and kept meeting room stocked with snacks and drinks

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Helpful?
Thank Brandi L

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May 7 May 8
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Nestled between the palm tree lined city of Santa Barbara and the charming college town of San Luis Obispo you will find the peaceful Santa Maria Valley. Just ten miles from the beach and surrounded by vineyards, the Holiday Inn Hotel & Suites welcomes travelers from near and far.Fresh from a 3 million dollar renovation, the Holiday Inn continues a 51 year tradition of surpassing the expectations of even the most discerning traveler. We understand that there is no place like home, so to help you kick off your shoes and relax we offer kitchenettes, 37-inch flat screen TVs, free wireless/DSL and MP3 compatible radios. As the All America City makes its way up the list of prospective destinations, the Holiday Inn - Hotel & Suites strives to remain the #1 choice in hospitality. Our knowledgeable staff will proudly welcome you in to our family of Constant Caring Friends with award winning service and a smile.Portabella Bar and Grill draws from Santa Maria s BBQ Hall of Fame legacy, abundance of fresh produce, and seaside inspirations to offer up a true taste of the Central Coast. So enjoy the California lifestyle for a moment sit down with a glass of local wine and Relax, it s Holiday Inn. ... more   less 

Additional Information about Holiday Inn Santa Maria

Address: 2100 N Broadway, Santa Maria, CA 93454-1140
Region: United States > California > Santa Maria
Price Range: $131 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Santa Maria 3*
Number of rooms: 207
Reservation Options:
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Also Known As:
Holiday Inn Santa Maria Hotel Santa Maria
Santa Maria Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Santa Maria staff and other travellers.
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Questions? Get answers from Holiday Inn Santa Maria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bottom floor close to pool if you enjoy relaxing poolside.”
StaceyRosas, 20 Apr 2017 | Read review
“Do not stay here.”
rhufstetler, 17 Apr 2017 | Read review
“Higher floor and toward the pool if you are sensitive to road noise.”
W7703HQjaneh, 22 Mar 2017 | Read review
“You can hear the elevator from 267, but we slept through it mostly.”
P3773MQjoel, 7 Mar 2017 | Read review
“I stayed on the second floor room 224 wonderful near the elevator”
alive4hisglory2, 27 Feb 2017 | Read review
5 of 5
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US$85* /night
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Prices are for 1 room, 2 adults
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